Blackberry messenger chat history not viewable for bold 9700 (onyx) OS 6

As the title said. I have the problem of view chat history for the past few weeks. I have downloaded the latest version of bbm (5.0.3.22). The chat history has always been saved in memory card. There is a link that said "view chat history" in any chat window, but once I clicked it will keep loading for hours to no avail. Is there any solution to this problem?

Found a solution in another forum!!
* For Whatsapp:
in Whatsapp's Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in the "databases" folder delete the Whatsapp folder.
Then eject and unplug your phone, go to whatsapp and enable chat history again. It should work!!
* For BBM and Windows Live:
in BBM and Windows Live Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in Blackberry/im delete the "history" folder in both BBM and Windows Live.
Then eject and unplug your phone, enable chat history again. It should work!!
If BBM doesn't work, connect your phone again and create yourself the folder "history". I'm sure Windows Live creates it again but not too sure about BBM.
Hope it solves your problem as it solved mine!!

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Hi
I am a first timer on here, so please be gentle.
My daughter uses BBM quite a bit, but has recently been acussed of being involved in something silly. I have checked the chat history settings, but they are turned off. So I have now turned them back on to save to the device. However, I want to know how I can go about requesting a history of conversations. Can I do this through Blackberry or through the phone network provider?
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Found a solution in another forum!!
* For Whatsapp:
in Whatsapp's Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in the "databases" folder delete the Whatsapp folder.
Then eject and unplug your phone, go to whatsapp and enable chat history again. It should work!!
* For BBM and Windows Live:
in BBM and Windows Live Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in Blackberry/im delete the "history" folder in both BBM and Windows Live.
Then eject and unplug your phone, enable chat history again. It should work!!
If BBM doesn't work, connect your phone again and create yourself the folder "history". I'm sure Windows Live creates it again but not too sure about BBM.
Hope it solves your problem as it solved mine!!

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Hey Lettybetty68,
Welcome to the BlackBerry® Support Community Forums.
To resolve this issue with your BlackBerry® Messenger chat history for this contact, try deleting the contact and then re-add the contact and test with new messages.
I hope this helps.
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How do I delete my chat history in Skype for windows 8?

As of August 2013 this DOES NOT WORK with the Windows 8 version. To prove: Start a text chat, let both parties create a few messages. Follow method for clearing chat (Windows-C, Settings, Options, Clear History) Go back into Skype chat of same person as before Entire history is still there. Shut down PC and restart. Go into Skype. Open chat window for same user. Entire history is still there. Install Skype for Desktop Log on Go into settings, IM/SMS Set history to "do not save history" Clear history Log off Skype for Desktop Go back into Skype Windows 8 version History all still there. DO NOT KEEP TELLING US THIS SOLUTION - IT DOES NOT WORK. You demonstrate that you're more interested in getting points in here than actually testing the supposed solution you suggest. If you had, you'd know IT DOES NOT WORK.
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i have bought from Amazon.com, Ebay and http://store.shopblackberry.com/store/bbrryus/home
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I am using a blackberry cureve 8900 and recently I am facing an issue with my blackbeery windows chat, while am I typing in a chat window or reading something in a broadcast, once any other person type something to me the chat just scroll up automatically to the top without me scrolling up, this issue also appears even if someone update their status again the chat window scrolls up, I have restarted my blackberry and also restored it but the problem is still there.
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Found a solution in another forum!!
* For Whatsapp:
in Whatsapp's Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in the "databases" folder delete the Whatsapp folder.
Then eject and unplug your phone, go to whatsapp and enable chat history again. It should work!!
* For BBM and Windows Live:
in BBM and Windows Live Settings, disable saving the chat history.
Connect your phone to your PC as USB unit. From the PC go to the SD Card and in Blackberry/im delete the "history" folder in both BBM and Windows Live.
Then eject and unplug your phone, enable chat history again. It should work!!
If BBM doesn't work, connect your phone again and create yourself the folder "history". I'm sure Windows Live creates it again but not too sure about BBM.
Hope it solves your problem as it solved mine!!

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berr

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Message Edited by Bifocals on 10-09-2009 06:38 PM
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http://www.blackberryos.com/forums/downloads.php?do=cat&id=17
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Hi, will have to admit to being a bit of a scaredy cat when it comes to technology but here goes...
I've had my Bold 9700 for nearly a year now and today decided to dowload both Desktop Manager to back up my Blackberry but more importantly, haha, I quite fancied the new Os 6 that I had seen.
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http://na.blackberry.com/eng/support/downloads/download_sites.jsp
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Message was edited by: Emperor1212 - Problem solved.

Blackberry messenger chat history not viewable for bold 9700 (onyx) OS 6

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