Blackberry Messenger Contacts Not Working

Hi I recently bought my blackberry curve 8520 from Phones4u on Orange and put in my old Orange simcard from my old phone. I have updated bbm but whenever I add someone it is constantly pending and whoever I sent it to does not get a request, also no one can send me a request. Is this something to do with needing a blackberry data plan because I don't know if I have one or how to get one if I don't! This is not a one-off because my friend recently bought the EXACT same phone from Phones4u on Orange and they are having the exact same problem, however they kept the new simcard in. Please help!

Welcome to the forums.
Do you have BlackBerry data plan on your line? You must have a BlackBerry data plan and not any other type of data plan to use BBM.
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Sorry ankush8 but that's not true. All the BB services can work over wifi as long as the carrier allows you to do so. of course, you have to have a BB data package.

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Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi there,
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Follow these steps http://www.blackberry.com/btsc/KB04663
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Remember to resolve your thread by clicking Accepted Solution.

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regards
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I just checked on my BB BOLD 9900, and the contacts are all located inside the CONTACT of the phone, I can not add any directly into the BBM, but I can make any contact part of the BBM by using the Invite to BBM in the menu, so since the BBM contact are in the CONTACT of the phone they are backed up, but they may need to be re-invited after the restore is completed
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Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
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Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
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Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
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http://btsc.webapps.blackberry.com/btsc/KB10339.
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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Hello,
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Thank you, Happy New Year!
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Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind ~ Dr. Seuss

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nwlmotorsports wrote:
HELP!
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Hello people, ok so here is my problem!
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Hello Darcey11,
Do you have a proper active data plan with your carrier? It is required in order for BBM to function correctly. Check out why contacts request remain in Pending state in BlackBerry Messenger http://bbry.lv/dz6zah
Thank you.
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

'Create New Contact' not working in Phone app

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bump

After last update facebook messenger is not working correctly

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Blackberry Messenger Contacts Not Working

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