Blackberry Messenger, E-mail not working and I am unable to connect to servers, help please?

I recently got a blackberry curve 8520 contracted with virgin media, with my package I get free BBM/ email services free. However both services haven't worked in 4 weeks. I cannot connect to any servers and error code (65), whatever it means, pops up every time I try to log into Windows Live Messenger. I have re-sent registration messages, as instructed by the troubleshooting manual, which have been successful each time. Does someone, anyone know how to fix this?

I have tried, it is very hard to actually talk to a member of their team. As I said it worked before and I had no issues. The problem occurred over night and my phone says that I am connected to my mobile network but not blackberry internet service. I have successfully registered plenty of times. I have tried updating my phone ect but nothing has worked so far.

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Blackberry Messenger, E-mail not working and I am unable to connect to servers, help please?

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