Blackberry Messenger Status Trouble.

I have the blackberry curve 8520 and my blackberry messenger is the 5.0.0.57 however I can't update my status. I have heard the rumour about having 100 or more contacts but I don't have anywhere near that because I have in total 6 contacts. I have tried restarting my phone but it just continues to show the same thing.
In Detail:
When I say I can't update my status, I can't update anything on that page at all.
Thank you,
Makedah
xox

How long has this been occuring?
I ask, because for the past week or so many users have reported some BBM server issues with delayed messages, etc. Perhaps your issue is tied to that.
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Blackberry Messenger Status

I want to know what various Blackberry Instant Messenger status indicators mean. When using BB IM & a contact becomes unavailable, a clock or "vibration lines" appear next to their name. I'm guessing the clock means that they have times out or become idle after a period of time. Do the "vibration lines" mean they are on the phone or browsing the web?
Solved!
Go to Solution.

Hi and welcome to the forums!
Here is the doumentation for BB Messenger
Thanks,
Bifocals
http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/685764/1195345/1...
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Blackberry Messenger Status: Disconnected

Facebook has been blocked by RIM (the application has most likely violated the terms of use)
Does anyone know How I can fix this or have it fixed?
Much appreciated

Try removing the battery to reboot then try it again. You can also try connecting it from within BBM. Just go into Options from the BBM menu. If that still doesn't work you might want to uninstall and reinstall both FB and BBM.
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Blackberry Messenger registration status

I downloaded the new bbm and when it asked for my blackberry id password i typed in the wrong one by accident and so now my phone is telling me to 'open the My Profile screen and check the Blackberry registration status.' - how do i do this?

you typed an incorrect password and your device told you so?
Then type it again without mistake.
do a battery pull first if need be.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

My Blackberry Messenger deleted itself upon me downloadi...

My Blackberry Messenger deleted itself upon me downloading an upgrade. How do I recover or re-install BB Messenger?

Hello
Have you had a chance to take a look at this post? It describes how to use the web-based software loader to reload the BlackBerry Messenger application on the device. If you have any trouble feel free to request clarification
hope this helps
-tg
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It won't let me download version 4.0 or 4.1 for my blackberry messenger.

Hi I have recently had a friend who has a blackberry storm and they just sent me a invite to be added to his blackberry messenger list but it says notice. Sorry, your device does not meet the system requirements that are needed to support BlackBerry Messenger for software Versions 4.0 and 4.1 so I tried to download it but it won't let me so I am wondering if figure out if it is fixable some how cause I realy want to talk to this contact through bb messenger my cell phone is a black berry curve 8330 series. please email me if there is away that it is possible.

Ok, do this, delete any pending request from that user, and tell that user to delete their pending request to you.
Get their PIN number (options > Status)
Now, you try adding that user by the PIN, not email.
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Cannot use Blackberry App World or Blackberry Messenger

I have a Torch 9800 and I have downloaded App World and Messenger but they do not appear anywhere on the phone. I can see them in my applications list, but no icon and not visible on the home screen.
How do I get these to work?
thanks!

Hi enriquerp77
Welcome to Support Forums
If you are having trouble locating BlackBerry World as well as BlackBerry Messenger , then :
For BlackBerry App World :
If you device OS is prior to 6.0.0.706 then try Updating your device software or Download BlackBerry World version 4.0.0.55 which is the best workaround now available for BlackBerry World also uninstall BlackBerry world from Options > Device > Application Management > Locate and delete BlackBerry World , then perform another Battery pull restart .
Then From your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.
For BBM :
On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back . After reboot from your BlackBerry Browser browse or Click here www.blackberry.com/bbm and download the most recent available for your device . If device prompt for a restart do it .If still unable to view BBM icon on your Homescreen check this Knowledge Base :
KB23968 BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone.
Please try those steps and let us know also perform a Battery pull restart after each install.
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I Can't Recieve or Send Messages To People Abroad Through Blackberry Messenger

Hi, I'm having huge trouble with my Blackberry Messenger. It's not letting me sending messages to any person abroad BUT I'm still able to send it to people in the same country (UK). This has never happened to me before and just happened suddenly this morning.
This has happened to someone I know and it eventually worked itself out after quite a long time, he couldn't send message abroad, couldn't recieve them and even couldnt use it through Yahoo Messenger or MSN. He went to the provider and they had no idea either.
This is a huge problem for me and I need to get this sorted out as soon as possible.
Does anyone have any idea what this could be and how it can be resolved???
Thank you.

You need to call your carrier/mobile provider support desk, and ask to have this escated up to the BlackBerry RIM level tech support.
Good luck.
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Blackberry Messenger: Cannot receive message from one contact only

I have been using Blackberry messenger since a few months ago. It has been working fine until 3 weeks ago that it stopped working with only one of my contacts:
I message with my friend every day and out of the blue one day I can't receive any messages from him anymore, and all the messages I send to him would only turn to "d" status even he's read them already (and he'd appear as away on my contact list with a little clock next to the smiley... messages never turn to "R").
My handheld is on a BES and his isn't. I am in the US and he is in Europe. Not sure if that's the reason... but I have other contacts that are either on or not on the same BES and there's no problem with them. He also has contacts that are in the US as well and doesn't have any problem with them either...
We have tried battery pull, shortening name, deleting and re-adding and no luck.
Can any one please help? Thanks!

Welcome Tiramisucat; I have the same problem and a few others share your frustration. There is one BB user who reported today that he finally fixed his problem with the assistance of RIM. You can read about his experience in the following thread BlackBerry Support Community Forums : Smartphones : BlackBerry 8300 Series Smartphone - BlackBerry Curve : Re: PENDING blackberry messenger contact.

Blackberry Messenger, adding contacts

Friend and I sat together and used our barcodes through Blackberry Messenger. I have not received a request for "authorisation". Could this be that the other party has purchased a Blackberry data pack over the weekend and this has not been processed?

If you want to check if the friend's BIS data plan is activated, go to the Manage Connections screen > Services Status.
What is noted beside the "BlackBerry Internet Service"?
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Problems with blackberry messenger

im having problems with my blackberry messenger. Certain contacts on my bbm couldnt send messages to me it just came up as a red cross, so i deleted them and tried adding them again and now it just keeps saying pending. I cant add them and they cant add me. I wiped my phone and i had an email account set up on it so i could restore my contact list but now im having problems with that too.

janette21 wrote:
Hi I have been having problems with my internet and bbm I phoned my network and they told me different steps but none worked they then told me blackberry have my details and it will get fixed but its still not working can you help? X
Hi and Welcome to the Community!
That post is a tad bit confusing, especially lacking adequate punctuation to understand where your sentence breaks are. But, if I am interpreting it correctly, then your carrier already has escalated your case up to BlackBerry and you are waiting to hear back for status. Is that correct? If so, then until you hear back, you should have no expectation of functionality anyway. I suggest you either continue to wait or ring them back up and ask for status.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Messenger 5 - Busy = Silent

hello ,
why did they take off this great thing which was in the old blackberry messenger and its not there on BBM 5
When you put ur Status on Busy , you don't get alerts

Why?
I don't know why. It is usually so difficult to answer the "why?" questions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Please help with my blackberry messenger

hi,
my bb device is bold 9000
my blackberry messenger cannot receive any message. however, i can send my friends messages and they can read it.
actually it is an one-way connection problem. because when my friends sent me messages, i cannot receive any messages from them,
ive tried anything to solve this problem : restart my bb, uninstall-install my bb messenger, and delete-readd my friends pin number.
when i re-added myfriends pin number, the invitation was delivered to them, and when they accepted it, the status on my bbm is forever pending (waiting for authorization)
what can i do? i really2 need your help
thank you

Hi shradhagupta1 and welcome to the BlackBerry Support Community Forums!
Are the users you are having problems with located in North America or Europe or is it any contact outside of Singapore?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Messenger Everyones Pics Not Showing!

berr

Hi and welcome to the forums!
First try looking in every folder making sure to scroll top and bottom.
On the home screen select Show All.
Check that the correct option is specified as listed below.
Let us know if this helps!
Thanks,
Bifocals
From the Blackberry Messenger 5.0 documentation.
1. On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.
2. On the contact list screen, in the BlackBerry Groups category, click a group.
3. Press the Menu key.
4. Click Group Details.
5. Perform any of the following actions:
• To change the group icon, change the Group Icon field.
• To prevent the group icon from appearing on the Home screen of your BlackBerry® device, change the Show on Home Screen field to No.
• To stop sharing your status with members, change the Share My Status Message field to No.
• To be notified when members are added, deleted, or leave the group, change the Notify Me of Changes in Group field to Yes.
• To turn on chat history for the group, change the Save Message History field.
• To save group pictures, change the Save Pictures field to Device or Media Card.
• To stop receiving notification of group activities in the messages application, beside the Message List Integration field, click
Settings. Select an option. Click OK.
Message Edited by Bifocals on 10-09-2009 06:38 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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Accidentally Moved Blackberry Messenger Into Wrong Folder - How Do I Move Back?

Hi Guys, I accidentally moved Blackberry Messenger into the SMS and MMS Folder instead of just moving the icon around.
Please advise how I move it out of this folder and back to the Home Screen?
Thanks,
PETER

Scroll to the icon > press the Menu key > Move to Folder > and choose which one you would like it put in, Home Screen, if that is where you want it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry Messenger Status Trouble.

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