Blackberry needs to sort out he brightness issue on the Q10 - Its very bad

Blackberry needs to release an update for its Q10 device ASAP.  The device has brightness issues since it was launched. In a response to a Forum member's complaint about the screen dimness, a support staff here said that's how the device is made with no auto-brightness toggle to conserve battery. I believe customers should be given the options to turn on or off this option as they wish. Please fix this problem BB

No he doesnt have a screen problem Jason. It is the Q10 that has a screen problem. Stop misleading people here. Blackberry needs to come up with a fix. The fact that they are not even responding to peoples' concerns on the Forum shows why they will continue to suffer pooor sales. 
I am extremely disapointed at Blackberry!! 

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