BlackBerry OS 10.2.1 - Picture Password / Contraseña con imagen

Hello,
I updated to BlackBerry OS 10.2.1 a day or two ago and I have my system language set to Spanish. Upon activating the picture password feature, I noticed that the instructional text extends past the limits of the screen. I hope that this is fixed in an upcoming update.

Interesting. It works fine on the Z10 but gets cut off on the Q10. no idea when that might be fixed.
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  • 10.2.1.1925 installed - No picture password

    I can't seem to find picture password on the System Settings --> Security and Privacy --> Device Password screen. Am i missing something? I thought this was a new feature. I have rebooted and hard rebooted (volume buttons), but still doesn't show up. I do have blackberry balance activated and my password is complicated. "IT policy requires device password to be set." is displayed. Does that mean I can't use picture password?
    STL100-3
    Solved!
    Go to Solution.

    Should be the third option down on that screen after device password and simple password?
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • Windows 8.1: Picture Password and Pin Greyed Out

    Recently I accepted the new Exchange ActiveSync Policy in my Windows Mail account which disabled Picture Passwords and Pin Passwords for my Windows 8.1 Machine. I hunted high and low in Local Security Policy, Registry and Local Group Policy settings
    to try and resolve this issues with very little luck.
    RESOLUTION
    To resolve this problem I completed the following steps:
    1. Click on Settings > Control Panel > User Accounts.
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    3. Reboot your computer.
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    NOTE
    As you have just changed the security policies which Exchange Active Sync had enforced, you may not be able to access the email which you had setup and applied the settings for.

    M Piet,
    Along with the guidance already provided, you may also want to look at your policy settings. 
    Since the machines having this problem are members of a domain, it’s entirely possible that there is a setting being applied to the machines that is blocking access.
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    Windows Server Update Services (WSUS) page.
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    Mike
    Windows Outreach Team – IT Pro

  • How secure is the Picture Password option?

    Can any of the developers associated with the Picture Password provide some math?
    A simple four digit numeric pin for example provides 10,000 combinations.
    From simple playing around, it looks like the Picture Password requries a number alignment in a 25x25 grid or thereabouts which is about 525 positions, times 10 digits or about 5250 combinations, except that the ordering of the digits seems to change with each attempt.
    Then there is also the maximum number of attempts (10) but it requires manual typing after 5. It would be good to have an understanding of the probabilities involved. I guess ultimately, does the picture password provide an equivalent of a 3-1/2 digit numeric pin or does it actually provide much better protection than that?
    Thanks,
    Bob.

    Interesting question, it will obviously change slightly depending on the device you are using as they have different screen sizes but I'm also curious to know.
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • Picture password unavailable to my HyperV installation

    Picture password unavailable to my HyperV installation.
    Sign in options only gives PASSWORD, with a CHANGE button.
    Installed V10 today and immediately went and updated preview to most current.
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    Hi shadowdancer1,
    Please check if you enable the following policies which still affect local computer:
    Computer Configuration, Administrative Templates, System, and  Logon.
    Also, if it is possible, try to disconnect this current Microsoft Account and re-associate it.
    Alex Zhao
    TechNet Community Support

  • Picture Password not working

    The picture password does not work following the software update (10.2.1.2102). The option often disappears but if you go out of the Device Password menua and back in, it the re-appears. 
    Following the instructions to the end confirms it has been setup but once you lock the phone and try to unlock it asks for the numeric device password. 
    I have tried restarting also disabling all the passwords restarting and enabling picture password but once again it does not work. 
    I see that the Z10 has the same issue. Can someone assist with this?
    My phone is not connected to any corporate BES. 
    Thanks

    I have the same problem, exchange server work account means I can't use Picture Password. I hope they fix this because there is no way in hell lthe IT folks will change the Exchange server, and I really want to use the Picture Password feature.

  • B320 picture password problem

    Hi,
    I just tried to log in with the correct picture password but was unable to. I rebooted the pc and now I am only able to log in with a normal password, which I don't have. I'm unable to open the picture password software. Is there anything I can do?
    Thanks in advance

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  • Blackberry Classic Will Not Accept Correct Password

    My Blackberry Classic would not accept my password. The same password I have been using for months. It said it would wipe the data after 8 tries and that I was on my 5th try. However, no matter how many times I inputted my password, it stayed at 5 tries. I tried several attempts at cycling power, completing a back-up and restore, I tried the resetting the password from Blackberry protect website and all with no avail. I even did an OS upgrade with no luck! Ultimately, I had to wipe the phone and start over with a restore. I felt lucky I was able to back up the device prior to wiping it.
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    Hi there,
    Not sure if this will help you however I had similar issues recently connecting my iBook G3 Clamshell to my wireless network. I ended up changing the settings on my router from 802.11 b/g/n to 802.11 b/g & it connects perfectly (via WPA) now.
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    Ben

  • Windows Picture Password, good idea, but fickle.

    I like picture password, a lot--not least because when it doesn't work (and it often doesn't) it openly and obviously invites me to resort to the tried and tested 4-digit password--which does always work. This leaves me wondering why
    Picture Password is so fickle.
    1. The only thing I can think of is that the chosen spot(s) to be clicked on may be smaller than the user is led to think; and so one or more of the clicks may be off the target.
    The targets are small groups of pixels somewhere chosen within the picture. The question is, "how small is small?" When a user clicks on one, a small circle, a about 9mm diameter, appears for a second. But is that an accurate indication
    of the target area or is the actual target a smaller group of pixels somewhere within that circle? Is it a question of hitting the bulls eye at the center of the bulls eye?
    In short, just how accurate do I have to be with my clicks. If I knew the answer to that I would be a bit more choosey in selecting my targets.
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    feature. Sometimes, several times, before I realize that Picture Password is ... what... on a coffee break?
    Answers? Comments? Notions?

    Hello,
    The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.
    Please note that this forum exists to discuss TechNet Wiki as a technology/application.
    As it's off-topic here, I am moving the question to the
    Where is the forum for... forum.
    Karl
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  • Can no longer login to Blackberry App World or get a password reset, please help!

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    Apparently, there was something corrupt in my Profile. I backed up my default profile, created a new one and copied over the critical folders and files - the addons; backedup bookmarks, places.sqlite; password info in key3.db and signons.sqlite.
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  • Google Talk for Blackberry login failure, invalid username and password

    Hi Folks,
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    It is half a year later and I have EXACTLY the same problem.
    Why can this app not be fixed?

  • Non-Blackberry users are not receiving pictures I send via MMS

    I have long ago come to the realization that pictures can't be sent from my Blackberry Curve 3G via SMS but whenever I send pictures via MMS to my friends who don't have Blackberries, they never get them.  Is there somewhere besides their text message inbox where they should be looking? I get all of their SMS texts w/pics attached fine.
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    Thanks.

    I have the same problem! Before the upgrade, if I wasn't connected to the internet, any messages sent to me from an iphone would convert automatically to a text message. I have payg tarriff, so I turn cell data off, as it costs too much to use it. I have wifi at home and work, but if I'm out and about, I don't receive texts from iphone users until I'm on wifi. I get them ok from non iphone users. There was never any problem until ios7

  • BlackBerry Desktop Keeps Asking for the Password

    Alright, well here is the problem. I've connected my father's Bold 9790 device to my laptop with BlackBerry Descktop Installe. However, it will not allow me to proceed with any actions such as the much needed backup feature without entering the password.
    Here is the catch, my father kept entering the wrong password on his phone for some reason. I'm not sure why, but he isn't one of the most tech savvy guys out there. He gave it to my little brother since he is (a dumb tryhard, well tech wise lol) and tries to always be the tech hero even when he lacks sufficient knowledge on the situation. I myself don't even own a blackberry, have never used one, but i was aware of the whole 10 attempt thing until the wipe. While he was making the attempts, i was thinking two things at the time. One was that there weren't two many attempts made yet. Two, that maybe after all these years since me learning about it, RIM may have came up with a better and less devastating security feature. Man was I wrong on both of these things. When my little brother gives up and my dad finally decides to give me the phone to figure out the issue. It asks for me to enter blackberry, then after that tells me it was the final attempt before a complete wipe. Had I had just one or two extra chances, i'm pretty positive i could have gotten it unlocked, but it's too late for that.
    I have a single shot, and not much else sadly. My first instinct was to obviously back it up. But as you can see, the worst of my fears have been realised seeing as Blackberry Desktop is also asking for the pass stating that it is also the final attempt. Backing up is often a recommended solution i find on these forums, but is Blackberry Desktop usually suppposed to always ask you for the pass before you can even connect to it fully?
    So now I'm at a point where i don't know what to do. Are there really no other options? I've heard that there are a few people who have claimed to bypass the security feature, but they've never shared how, and if true, it is also quite complex to figure out.
    One further complication is that by default, the keypad for the password enters numbers, but right now it is entering letters by default. His password contains 4 numbers. I've read on forums that if you type in the corresponding letters in place of the numbers, it is actually the correct way to enter it, instead of pressing alt and the corresponding character for the password. Can anyone else confirm this? So if the pass was "2113" would i put in the default "ewwr" instead of pressing alt to type in "2113?
    Any replies would most greatly be appreciated. I'm not a blackberry user, so issues such as these are not too fresh in my mind atm lol.

    Hi and Welcome to the Community!
    feloow72 wrote:
    Two, that maybe after all these years since me learning about it, RIM may have came up with a better and less devastating security feature.
    As you discovered, no. BB's remain the recognized leader in security, and lessening this function would lessen that rating.
    feloow72 wrote:
    but is Blackberry Desktop usually suppposed to always ask you for the pass before you can even connect to it fully?
    Yes...consider...if the Desktop Software could bypass the device lock security, then someone would have access to all of the data on the BB. The device lock security is intended to keep anyone but the actual user from accessing the information, regardless of method of attempted access. Again...part of that high security thing.
    feloow72 wrote:
    Are there really no other options? I've heard that there are a few people who have claimed to bypass the security feature, but they've never shared how, and if true, it is also quite complex to figure out.
    There is no "master", "override", or "bypass" mechanism to get past the user-created device lock password...again, if there were, then the security level of the device would not be as strong as it is. I've no idea what anyone may have claimed elsewhere...but I highly doubt that they are actually successful.
    Do note that, if you truly know the password, and can successfully enter it on either interface (the device keyboard or the PC keyboard when prompted), that will reset the counter...the same counter of attempts is used for both. So if you do succeed on one, you will have more chances again on the other.
    feloow72 wrote:
    One further complication is that by default, the keypad for the password enters numbers, but right now it is entering letters by default. His password contains 4 numbers. I've read on forums that if you type in the corresponding letters in place of the numbers, it is actually the correct way to enter it, instead of pressing alt and the corresponding character for the password. Can anyone else confirm this? So if the pass was "2113" would i put in the default "ewwr" instead of pressing alt to type in "2113?
    Maybe...it all depends on what the password actually is. If, when it was created, the proper sequence of using the alt key was not done, then the password may truly not be what it is thought to be.
    For instance, if your password is
    ab123
    and you enter
    a > b > ALT > 1 > 2 > 3
    the actual result will be
    ab1er
    You must enter
    a > b > ALT > 1 > ALT > 2 > ALT > 3
    in order to wind up with ab123. So, in this example, while on the BB keyboard you think you are typing ab123, you are actually typing ab1er.
    But no one can tell you what it is...only correctly entering it can reveal what is correct. And, with just the one chance left, the likelihood of success is low.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry desktop won't accept my password

    hi
    I finally installed blackberry desktop so that I could upload some music to my 9360.  When I hooked up my phone it asked for my password which I entered only it hasn't accepted it.  I'm now down to my final go and don't really want to end up wiping my phone, I know I probably should have stopped trying sooner but I was frustrated.
    It appears that the desktop software has changed my password, is there some sort of default it would have changed it  to or am I destined to lose all the data on my phone?
    Cheers
    Mark

    Hi mark2011,
    Welcome to the Support Community!
    There is no default security password for the BlackBerry® smartphone. Unless you are using a BlackBerry® Enterprise Server , the password can only be changed by first entering the correct password or by wiping the BlackBerry® smartphone.
    This KB article should help you with your password. "BlackBerry Desktop Manager or the BlackBerry smartphone does not accept the correct BlackBerry smartphone password" http://bbry.lv/KOgktf
    I hope this helps.
    -FS
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  • BlackBerry Curve 8900 Locked - Not Accepting Password - I'm Original/Only Owner of Device

    Hello - I'm brand new to this Forum.  I've had my Blackberry Curve 8900 since September of 2009 (original owner) and this is only my second problem with the phone. (My trackball gave out last July, but I had it fixed and it is good as new).
    Anyway, I received an email this morning to update the password for my email account (Hotmail) and I updated via my settings on the phone. Then 10 minutes later my phone locked and asked for a password. I recently updated my Blackberry ID password and received a confirmation. Now when I enter this password into my phone to unlock it...I keep getting the message that it is "incorrect" and how many tries I have left out of 10 (it says information will be erased if one more wrong attempt). I already have done this 9 times and it keeps getting rejected.  I only have one attempt left and I'm extremely frustrated. Isn't this password the same as the BlackBerry ID password? What else can I do? Help!  Now all I can do is make call & receive calls. I'm unable to check email or text messages since phone is locked.  Please help!

    Hello FlowerChick, 
    Welcome to the forums and sorry to hear about your issue. 
    Before you made any changes did you use a password to lock your device? If so then this would be the password you need to enter. Hope this helps. Let us know if we can help out in any other way. 
    -SR
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