Blackberry OS6 Update: Email Account Management Error

Hi
I've just updated my Blackberry Curve 9300 (on Orange UK) to Blackberry OS 6.0.0.570. When I try to use email account management the device requests me to download an update. There are several prompts asking to replace an existing file which require an 'OK" response or the update won't progress and the email account management is unusable.
After the update completes and the device reboots it hangs on the loading screen - I've left this for well over 15 minutes to be sure but nothing happens. Battery pull and soft reset lead to the same result. I'm able to get out of the problem and restore the device and I have backups but I'm stuck without the email account management option.
Any ideas? Any help greatly appreciated!
Thanks
James

Hi,
I had exactly the same problem on my 9780 and still can't access the email account settings.
Please somebody help.
Thanks

Similar Messages

Lightroom 4.1 crashes every time I try to launch the email account manager

Running Lightroom 4.1 64bit edition on Windows 7 Ultimate. Ivy-Bridge 3770, 16Gb Ram, Crucial m4 SSD.
Crashes every time I do the following:
1) I right click on an image in the library or develop module and select "Email Photo"
2) In the From drop down list - select "Go to Email Account Manager". Microsoft Outlook is also listed (I think i played around with outlook in a previous on a previous install, probably lightroom 4 beta, but not the current one).
Lightroom imediately hangs.
Windows Crash Report:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.1.0.11
Application Timestamp: 4fb2266f
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.30319.415
Fault Module Timestamp: 4d26d15a
Exception Code: 40000015
Exception Offset: 0000000000075fe9
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3f99
Additional Information 2: 3f99d01d55a59f0cf00ae3a1c9abd440
Additional Information 3: b4f4
Additional Information 4: b4f43863618d6c6fd5483b27fa17fcc5
I tried re-installing but it doesn't seem to fix the issue (it appears that there are some settings or something that are persisting). A completely clean install in a virtual box VM (windows 8) comes right up and gives me the option to select a new email account (sending pictures works fine). Any idea how to completely clear the email account settings so i can start over with setting this up. . ?

Hi Sean,
thanks for answering. No, it crashes anyway. I tried changing the identity plate color in all different modules. I was able to change it once when I had just bought a new computer and installed Lightroom, but now I can't. I wonder if there are any cache files or anything causing this. Unfortunately I don't know enough about this to fix it myself. I wondered whether LRB is causing a problem simply by having it installed, but as I said, after I removed it from the Web Galleries folder, the problem still occurred. Is there any way to recreate the identity plate in Photoshop (same font and size etc.) and reimport it into Lightroom? I need to finish my website and my name is sol light, it is barely legible. Any fix or workaround would be appreciated.

Why can't I choose Apple Mail from Lightroom 4 Email Account Manager

I know that the built-in emailer in Lightroom is pretty half-baked but I'm having trouble even getting limited functionality out of it. While many people report you can send an email and leave the "From:" menu blank and that will take you to Apple Mail if you select it from the Email Account Manager. But I never get that option. All of my options are webmail: Gmail, Hotmail, AOL, Other... No matter what I do Apple Mail is never an option. Truth be told, what I'd really like is to find a way to automatically attach the image to a Gmail webmail session in Safari or Chrome so I could have use of my address book but that seems like a pipe dream. I'll settle for Apple Mail. Can anyone help?
Secondly, one of the other problems I have with the built in emailer is that Groups in the address book don't work at all for me. I've taken the time to input a bunch of addresses and then add them to a group. But I can find no conceivable way to automatically put that group in the To: field. It never comes up on autofill, can't drag it, nothing. I just have to manually type the addresses.
Something must be wrong. But what???
Thanks.

Apple Mail only appears if it's your default email client on the computer. For example, I have my default set to Postbox so Apple Mail never appears. It would appear in this pop-up:
If you do want to get through to a webmail session, you might be interested in this instead: http://www.photographers-toolbox.com/products/lrgmail.php
I can reproduce the issue with the groups and I'll get that bugged, thanks. (There should be a checkmark in that Address Book dialog to allow you to check the whole group.

Lightroom 5.4 crashes when using Email Account Manager

I am trying to email a photo, but every time I select Email Account Manager Lightroom crashes. How can I fix this?

I figured-out a fix. Check my post in the similar thread: lightroom 5.3 email crashing problem
-Marko

Email Account Manager Credential Settings

I have been using the Email Account Manager to set up a few email accounts that I use.
I have succesfully set up Gmail and validated it.
My main account is with Demon (in the UK). The Credential Settings insist on an email address and passward but the Demon email system requires a hostname (single word) and password.
I cannot, therefore set up LR4 to use my main email account.

Yes, that is correct. If I enter only my hostname (username) it remains in red. This appears to only work with a correctly formatted email address but my ISP mail system requires just the hostname.
Message was edited by: DWPhoto_Kent

Email Account Manager

Does anyone know where I can find the email account manager in Lightroom please?

Go to File/Email Photos.. in the menu and the following dialog will appear. Then go to the dropdown in the from box.

TouchSmart 600 unable to connect to Internet & email accounts. Error Code 0x80070057

TouchSmart 600 unable to connect to Internet & email accounts. Receive Windows Network Diagnostics error message "An unexpected error has occurred. The troubleshooting wizard can't continue" Error Code: 0x80070057. Using old laptop to send this message. Tried to restore back to a certain date but was only able to restore back to latest Windows download which did not correct my problem. Any help appreciated. Thanks.

I have the same problem connecting to the Internet that it is. It is more intermittent than permanent though. I have updated the driver from HP site, but no change. From the searches on the web problem seems more widespread though. HP do something! Please!

Trouble adding Yahoo! email account. Error: Login to the account failed, please try again.

I have read several discussions about this topic. I have tried manual set up, deleting the account multiple times and nothing works. Please help!

Now I can't speak to Catnzdogs's results of it not working after a FR ... That indeed is strange.
But I would try doing the following, as it really sounds like you have an Invalid userid & password "cached" that is giving you that error .. So try this:
- Go into Settings / Applications / Manage Applications, Click on the ALL Tab
- Scroll down to EMAIL (you may have as many as 4 of them > EMAIL, EMAIL ACCOUNTS, EMAIL AUTHENTICATOR, EMAIL ENGINE)
- Select each 1 of them & click on Clear Data & Clear Cache for each
- exit out of the settings
- Launch your email App - it SHOULD prompt you for your login info & password - make sure you enter it correctly the 1st time, else it will save the bad information in cache again.
Let us know what happens & what specific error msg you get, if any. good luck

Cannot update the Extension Manager - Error Code: U44M1P7

Hi guys,
I'm trying since some weeks to update my Adobe CS but I'm getting this Error Message:
Extension Manager 6.0.7 Update
Installation failed. Error Code: U44M1P7
I have checked the FAQs already but didn't find any hint.
I would be glad if anyone could give me some help.
Thanks!
Matt

Hi robdeluxe_de,
Follow steps mention in given link:- http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
Lets us know if you need further help.
Sarika

TS3899 Yahoo email account sync error. Please help!

Does anyone know what this error is and how to fix it...I changed my Yahoo password and am trying to sync my email account and it will not let me. Error says 'the operation couldn't be completed (mfmessageerrordomain error 1032) Please help!!

Thanks for the advice Lawrence. However, I tried everything you said and it still is giving me the same error. I'm honestly not sure what the problem is. I've changed passwords numerous times over the years and never had this issue before

Blackberry OS6 update for Storm?

I just read an article saying that there will not be an upgrade of the OS6 for the Storm series. I hope this is not true, because it will be very upsetting since the Storm phones are the multimedia phones for blackberry before the torch.
Please respond if you have fact that this is true or not.
If this is true blackberry will have many unhappy customers
http://www.itproportal.com/portal/news/article/2010/8/4/blackberry-os-6-not-available-storm-smartpho...

I moved from the Palm platform with the release of the Blackberry Storm 1. Hearing all the good things about RIM and the Blackberry platform, the release of a RIM Smart phone intrigued me.
My frustration and disappointment with the software operation of the Storm was tempered by learning of the iPhone issues; My adult son that is an avid Apple enthusiast and, through our conversations I've learned that not everything is great in Apple land - with business email and similar software issues (like the lack of Flash) both phones carry baggage.
So, I followed Crackberry hacks and learned how to get the best from the Storm 1. When Storm 2 was announced with Wi-Fi, a better touch screen, and faster performance, I bought in. And while those enhancements greatly helped the overall functionality, the browser was and is pathetic. But, I hung on thinking that a software upgrade must be in the future.
Needless to say, when OS 6 was announced - and clarified that it required 512 MB of Ram (instead of the Storm 2 256 MB) I was blown away. My conclusion is that RIM has made a BAD business decision not to offer Storm 2 owners a way UP.
Is there not a way to upgrade the existing device with 512 memory capacity? If there is, then RIM could create an upgrade recall - or trade out program. I say this because I have not read anything about keeping the Storm footprint in future models - and I really like it. Having a slide out keyboard in portrait does not work for my stubby fingers. And, need I remind RIM of the cost for optional hardware; charging stands, chargers, cables, headset adapters, holsters, etc. I easily spend an additional $200 on such items – that usually don't fit other RIM devices.
I guess what disturbs me most is the inconsiderate way RIM costs it's customers money; so far I've bought 2 Storms in 2 years. If they do not come up with a financially sound way to upgrade I, like most Storm owners I've communicated with, will be looking for a new phone – and NOT a Blackberry.
I would hope that someone at RIM is moderating these forums and reporting to management and marketing how much they are **bleep** off their formally loyal customer base.
EDIT: Removed swearing
John

I cannot reply to or compose emailsin my verizon email account, 404 error. Worksfine on IE.

Same problem!
solutions presented seem cumbersome, there should be a simple fix.
I just migrated to firefox from IE. Looks as I might have to go back to IE to use email!
Not what I intended when moving to firefox after rave reviews...they just left one thing out.....

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Click the menu button [[Image:New Fx Menu]] and click History button, and then Clear Recent History... .
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

An error occurred during email account validation

Hello everyone
I have a seriously annoying problem with my BB Curve!
I added a language on to my phone using the Desktop Manager which resulted in the phone being backed up and reinstalled (like a reformat but the data wasn’t lost). Ever since then I am unable to access my email account information that I set up on the phone and wasn’t receiving emails (this coincided with the Blackberry blackout). After that I deleted the email account on using the website email account access for blackberry and re-entered my account information, this allowed the emails to come through my phone but I still cant access my email account information.
If I go to Main Menu > Setup > Email Accounts > Internet Mail Account the phone will hang up while trying access information
If I go to Messages > Options > Email Account Management, I get the following information “Unable to open email setup application. Contact your wireless service provider” I have called Vodafone for the past 5 days now but they are of no help.
If I try to edit the account information (like signatures) on the hutch.blackberry.com website, I get the following error “An error occurred during email account validation. Please check your information and try again.”
Has this happened to anyone before? Is there any solution to this problem?
My phone is currently on Software version 6.0 Bundle 2342
Please help!!!
Gwen

I would keep trying, or wait and try again. There could be a server issue which will be resolved.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My email accounts are not updating on my iPad mini. Wifi is connected, my iPhone is getting email. Tried rebooting x2. Just states was updated yesterday.

not able to get IPad mini to update email accounts. Wifi is connected, have rebooted. Mail is coming through on iPhone 5.

It could be the network, but what surprises me is that nothing else is being blocked at all. And I can't seem to change the port that Mail is on. I tried a port scan, and it came up that that port is blocked (993), but it also came up that every other port I tried was also blocked. I used a Mac to do a Port Scan for my iPad's IP, but it wasn't detecting any open ports. So I don't know if it is an issue with the network, or perhaps with my iOS devices. The network has 802.1X security I believe (I need a username and password to login), so unsure if this would affect it at all?

Why can't I have a scanned item sent to my email account, I get a SMPT error message.

Unable to send a scanned document to my yahoo email account, the error message is SMPT not found.

Are you logging in to your mail account in Firefox and using the attach feature to attach a scan file to a message? If you are trying to send the file directly from your scan software, you may need to check with Yahoo on how to do that. If I recall correctly, Yahoo requires a paid account in order to send messages through programs other than the browser, and presumably they provide support on the specific settings.

Blackberry OS6 Update: Email Account Management Error

Similar Messages

Maybe you are looking for