Blackberry passport has no bass

I really enjoy listening to high quality sound music but blackberry passport is a disaster from this point of view. It doesn't have any bass! I have tried both ways through the bluetooth and through the auxiliary. Even my five year old iphone produces better sound. Is the problem in hardware or software? I hope that the problem is in the software as I enjoy the phone overall except for this issue. There is nothing to do with the equaliser or any other settings. The problem is in the phone itself!

And the equalizer doesn't make any change for you?
If so, try turning down the output on the BlackBerry by a notch or two.
The other question is, are you hooking up to a aftermarket stereo system or a stock stereo system.
I go thru a stock radio in a Ford car and have no issues, except for the volume could be a bit higher. But it's not fault of BlackBerry but rather the radio. Also on my stock radio I noticed if I keep the volume down on the radio by one or two clicks from max volume, I get better bass.

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My Blackberry Passport has been shipped!

This is from those who ordered on backorder. I ordered mine the day after it was released on September 24th. It had gone on backorder. I got overnight shipping so I should be getting it tomorrow hopefully. Has anyone else gotten an email? I just got it a couple of minutes ago and wasnt expecting it until October 7th. I am so excited!

I picked up mines at a fedex location.
Currently loving the passport!! Still learning all the feature and funcations!

In BlackBerry Passport excel can a row and column be inserted?

Do confirm if in BlackBerry Passport excel row and column can be insert.
Carlos D'Souza

You already asked this in another thread. You can't add a row or column in Sheet to Go. Sorry.
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Can i get a new BlackBerry passport AT&T ?

Hello, I was Zarah, from Hong Kong, the family members are young lawyers and civil servants. I work in a hospital operating room.
From a doctor in the hands, recognizing BlackBerry Q10, since then, I've been looking to get and watch things about the BlackBerry until blackberry passport AT & T's appearance, this is how perfect machine, in security and confidentiality, shape, size, both perfect. Simply can not wait to get it, so I asked my friends to go to the US AT & T to buy a brand new BlackBerry passport, in this process, I simply can not expect to sleep.
Unfortunately, even if I am willing to pay for immediate expenses and no annual contract and the remaining two months of the monthly fee payable to get a brand new and unlocked Blackberry passport AT & T. My friend to help me, the past few days in different places all over the United States, the clerk encountered in AT & T stores are not friendly and not active assistance, or even in the NEW YORK NEW JERSERY alike ... Why is this so? They hate people buy blackberry it?
Even equally in Hong Kong and sales direction and strength significantly substandard.
Really feel very sad, friends say there is no way, told me to stay away from the BlackBerry. Family members disagreed, why bother to get this phone?
In fact, I really hope to be able to help my blackberry to solve this problem, because I really love this BlackBerry, and to the people around the promotion of BlackBerry.
Until now, every one of my friends think around Blackberry was about to fall. I do not agree, do not give up to get the BlackBerry.
Even Finally, BlackBerry does not help me to get a new passport AT & T does not matter, please stick to it, do not give up. Because, you really done a good job! In this phone, hardware, cameras, you could see the rest of the efforts and progress.
I no longer want to return to the Apple and Android. Blackberry Come on!
Now I am going to go to Australia working holiday in April a year, it is unable to personally go to the US to buy Blackberry passport.
Originally planned, there will be blackberry passport to accompany me to go to work, learn and experience different.
In this sorry, as a BlackBerry fans, the phone is not the BlackBerry.

The best thing is to purchase it online from AT&T or purchase in store and have it shipped. The stores probably don't stock them.
Even if you get one you'll need to pay to get it unlocked, too.
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When will the BlackBerry Passport come to Verizon?

Also, I notice the BlackBerry Passport works on LTE band 13. I have heard various Passport owners stating that they can't get their device activated to work on Verizon. I thought Verizon was under legal obligation to allow anyone to put a non-Verizon device on LTE band 13.
I would rather just have Verizon release the BlackBerry Passport! When are you getting it?

briandpeterson I think this has been discussed a few times here already...but its been said that AT&T has a lock on the Passport for now...

Blackberry Passport screen unattached

Hi Dear Blackberry,
recently i saw an issue in ur passport product, not a software issue or hardware, but a quality issue that i did not expect by high-end smartphone like blackberry passport. This fact disappointed me 'cause i'm blackberry user since 10 years old, and first person in my city that explain blackberry potentials.
the screen has been unattached! http://imageshack.com/a/img538/7160/WKLCIi.jpghttp://imageshack.com/a/img673/7704/GdmTYn.jpg I send message to ur support on twitter but they told me to contact my shop where i bought, i never used warranty for this errors, 'cause i'm a technician and i know repair it.
I'm disappointed by ur quality, i did not expected by blackberry-RIM.
I hope you can upgrade your models and make better but this errors cannot do.
People like me that use his blackberry smartphone to confront with iphone or others brand don't accept this. my regard,
Vincenzo.

yes i solved using loctite xD, but you can use special glue for smartphone glasses.

Models of BlackBerry Passport

Good night BlackBerry Support Community Forums.
Start this topic...
To know the BlackBerry Passport models and versions.
Some information?
Regards...
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Solved!
Go to Solution.

Only one version. For details check out the Specifications page
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OS 10.3.1.1016 Now Available for the AT&T BlackBerry Passport

http://nerdberry.net/2014/10/30/os-10-3-1-1016-now-available-for-the-att-blackberry-passport/
so, what is this ...? does anyone have any knowledge about this firmware ?? & especially, does it have flash ??? & what else ????
10.3.1 SW .1779 OS .2726 WLAN .1.1 Radio .2727

Not really sure about that. Can't really recommend anything since its not the official software.
You can read more about it here if you want to check out some more information:
http://crackberry.com/blackberry-os-10311154-autoloaders-all-blackberry-10-devices-available
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1 week old Blackberry Passport shattered!

My new Red Passport has a shattered screen and for the life of me I can't find anything on their website on how to get it repaired. Help!
SHAME on you Blackberry! This is not what your user base expects.

Ugh, hate to hear that.
I have not yet seen any replacement screens for sale, although sooner or later, I'd expect truesupplier.com, eBay or Amazon to have them.
As far as official repair, you might inquire by calling your mobile provider to get escalated to BlackBerry Technical support for the repair. I do NOT know if BlackBerry will provide that repair.
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Blackberry Passport Display

Hello to all,
I have since two weeks the greatful Blackberry passport.
But now I have an angry problem.
When I call somebody or somebody calls me, after a few seconds, the display becomes dark and I have problems, to finish the call, because I see nothing.
When I am in luck, the display lights, when the other side finished the call.
The most problem is, when its ringing by the other side for a while, the display becomes dark, and I cannot finish the ringing.
I must switch it off with the main switch on the top
I have done alle the test, which are possible , all all were okay.
Does anybody else has this problem?
And what can I do, to stop it.
I have the actually Software10.3.0.908
Sorry for my bad english, but I am a german user
Thank you for your answers an a nice sunday
maxbiker

using both Volume keys to reboot is better than restarting with power button
been that way since on PlayBook
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Blackberry Passport - link to MB Command Online

Hi has anyone had any success with connecting a blackberry passport to Mercedes Benz Command Online on a May 2013 vehicle/command online software If you have - what are the key checks/settings? I have Bluetooth connected for the telephony but the online/MB internet side doesn't identify the passport as being able to rx'd/txt data Any suggestions please Thanks in anticipation Best regards AG

In need of guidence in re installing OS after security wipe,After wipe process seemed to be on 98% for more then2 days I attempted to reload using Blackberry Link, unfortunatly I had OS 10.3.2 and link tried to install 10.3.1 and stopped with an unpeciefied error message.I have treid both Darby tools and sashesie but wont connect to phone.I understand I need to reload 10.3.2 but i need guidence on how to.as of now I have a Blackberry Passport with a blinking red ledany help is greatly apreciated Leonel

BlackBerry Passport - Australian Release / Availability

Hi just wondering if anyone knows when the BlackBerry Passport will be released to the Australian market?
Solved!
Go to Solution.

It has been stated through the Inside BlackBerry blog, that Australia will have the device by the end of this year.
http://blogs.blackberry.com/2014/09/passport-pricing-availability/
A specific date has not been announced.
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How do I install itunes.exe on blackberry passport? I've downloaded file but it will not open.

I'm trying to download an app that's only available on iTunes. I've downloaded iTunes.exe but it will not open on Blackberry passport. Is there a specific .exe version that I need to download?

You can't. iTunes itself runs on Windows PCs or Macs. Any apps available from the iTunes Store will only run on iPhones or iPads.

Blackberry Passport sim tray issue is prevalent and they will not fix it for you because it is your fault. Ridiculous.

I bought my Blackberry passport on Feb 13rd. Right out of the box the sim tray didn't read the sim. I thought it is my sim's problem, so I waited for another sim. New sim came in, still didn't read. After a long call with customer support and BB virtual support, I had my device sent in around mid March. They checked it and said I damaged the sim tray and I need to pay 268$ to have it fixed. I though it is ridiculous since I haven't done anything to the phone. So I argued with them and eventually they agreed to have my fixed without cost.
However when they sent me back the device, I poped in the sim and it only works for 1 day, on and off the second day and then not reading the sim at all after that. I think the sim tray's problem with the passport is prevalent and the pin can be broken by the simple act of poping in the sim card. My ATT sim is working perfectly fine on the 5s and my brother's iphone 6.
After 2 days of receiving the "repaired" device, I call them again and this time they said it is certainly my fault and if I send it in again, I will have to pay 268$ to have it fixed.
So I thought for people out ther if you have a passport, don't pop in and out the sim card. It can really easily be broken.
For me, I think now I just gonna use my "broken sim tray new passport" as a reading device. After 10 years, I will officially switch to other brand. Still love the keyboard though, but anyway.

Check that your sim card does not have a burr or edge on it before you insert it, as that may be what's damaging the SIM pins.
Site anly allow linlks to web images, so here's what the tray is supposed to look like - with the SIM cover on.
FWIW - a T3 torx driver is required to remove the screws around the SIM and TF card tray cover. That would allow you to look at the underlying pins - and possibly - with a bit of luck, fix them on your own.

BlackBerry Passport won't get past 100%

Hello,
Yesterday I tried opening an e-mail on my BlackBerry Passport - the screen faded to a darker colour (as if it was going to open it), then returned to the hub. I tried to open it again and the same thing happened.
I refreshed the hub by swiping 5 times from the top right to the centre of the phone - I was still unable to open the e-mail, or any other e-mails I had read in the past.
I then restarted my phone, however when it was rebooting, here's what happens:
It displays the BlackBerry logo
It shows the 'loading' screen (BB logo and the square loading bar around the logo)
It gets to 100%, and that's it... nothing further happens
Occasionally, it automatically restarts the cycle, displays the logo and then begins loading to 100% again. It stays on 100% for hours, the phone gets extremely hot then this morning the battery had died on it.
I plugged in the charger, then minutes later the cycle started again.
I have tried powering off & on, holding both of the volume buttons and loads of other combinations, but the same issue persists. Interestingly, the phone doesn't seem able to actually fully power off. If I hold the power button down for 10 seconds, the screen goes black, a red light shows for around 2-3 seconds, and the restart process begins again. This happens regardless of how I shut the device down.
Ordinarilly I'd take the battery out of my Q10 if something like this happened and put it back in - obviously this isn't an option with the Passport.
Is there anything I can do? I tried to wipe it from Link, but it doesn't recognize the device is plugged in via USB.
This is literally 2 weeks old and I'm extremely frustrated that this is happening to such a new and 'necessary' device.
Thanks,
Nathan

Yea, I would be frustrated also.
1. You can return the device for a warranty replacement.
2. Try connecting to Link via a different USB port on your PC, or use a different PC with Link installed.
You might try also making the connection to Link while the device is rebooting.
I agree, a new device shouldn't have these issues.
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Blackberry passport has no bass

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