Blackberry Passport not charging

They basically asked me the usual questions like is your charger good etc. When I told them it was my fault and I just wanted to buy a battery from them, for whatever price they want, they just told me to send it in the shop I bought it from. I live in Belgium and the shop is in the Netherlands, there is no way that is an option...
If I sent it back they will notice the little plastic tab that says only authorized service has dissapeared and charge me some of their wicked 300£ fees or something to put a new battery inside...

I have a SQW100-1 bought atAmazon.com on November 30th 2014. It's been now a week that I left my Passport drain out all battery and plug to its original charger these are the things I have:1. A very short red led blinks once2. The Blackberry written logo appears for about 3-4 seconds3. It shows the red battery icon meaning it's empty and must be pluged to the charger4. Reboots over and over again starts the item 1 to 4. I tried also to change charger, USB cable and even tried plug directly to the computer but nothing changes.So, I decided to gently move and force the USB plugging and unpluging many times and very rare times the red battery icon appears with the bolt in the middle meaning it's charging, but it last for very short period of time and I see a plug icon cut in the middle meaning it's disconnected again from the outlet. I'm pretty sure this is a Hardware issue due my tries to plug/unplug some times changes the results. I'm Blackberry since the first BlackBerry G740 and I have all new devices ever since. I'm using now my Z30 to keep up my work and communications. I tried to fillup the form at https://consumersupport.webapps.blackberry.com/support/form/amazon_en/ for those who have bought from Amazon but I get a popup that according to their records my Passport wasn't bought at Amazon.com. Thanks a lot for your reply.

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Blackberry 8900 not charging

My blackberry 8900 isn't charging. For the last two weeks or so, I have realised that the phone was not holding the charge and at times it would not charge or lose its charge very quickly.
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I figured the battery was the problem and so i purchased a new battery. Today the battery was low and so i charged the phone and it wouldnt charge.
The new battery is now dead, and the phone still isn't charging...
HELP PLEASE!!!!!!!

Hey Pallie76,
This could be a hardware issue with the USB port and may need to be repaired but first I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
Thank you.
-HB
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Blackberry z10 not charging

hi
i baught my blackberry z10 about 5 months ago so far no problem
i had baught 2 extra batterys on top of the one that i was given with the handset one of which did not work and i was refunded
then the other didnt want to charge i pursued the ebayer but he said his batterys were of good standing
i am still pursuing this matter
however now the battery my handset came with is not charging either
i try to charge it and then about 10 minuites later it stops charging my itself
i have tried everything your fourm has suggested and still it is not working
i cannot even turn the handset on
please help

when you connect your Z10 to your PC via the USB cable, does it show as connected?
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Blackberry Playbook not charging -have two exactly the same and both not connecting to charger...help!!

Bought my two children a playbook each last Christmas. They were fine for the first six months but have had problem after problem with charging and battery life ever since. It has now come to the point that the playbooks haven't been used for the past few months and are sat on the computer desk, unused!! The chargers do not connect-they're plugged in, but the connection doesn't get through. I have also bough numerous other compatible chargers but have had the same problem with them so we now know it is the playbook rather than the charger.
Has anyone else had this problem? HELP!! We don't want to waste the money we spent on two Playbooks only a year ago-I don't think six months use is acceptable from a piece of technology such as this.

Hello mljackson680,
Welcome to the BlackBerry Support Community Forums.
If you're receiving the flashing green LED light, it sounds like the BlackBerry PlayBook battery is completely drained. I suggest plugged the BlackBerry PlayBook into the wall charger for several hours to get a charge again.
Let me know if the issue still persists after charging it after several hours.
more
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/My-BB-Playbook-doesn-t-charge-and-turn-on...
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/My-BB-Playbook-doesn-t-charge-and-turn-on...
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Blackberry Passport Ordered Oct 3 (VIP) - Submitted, Confirmed, Charged - No shipping info

Hey not sure if i am the only one but i don't think I am. Anyways be nice if someone could clarify or provide me with some information.
Ordered Oct 3rd, Blackberry Passport from the VIP page
Oct 4th, Order Confirmation
Oct 6, Payment on CC is charged and went to DR
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Attempts to Contact DR failed..then I have read on crackberry and here that people who ordered Oct 4, 5, 6 and so on have already received their passports.
Anyone have this issue too or any information to provide?
Doesn't make sense..considering those people who ordered after me live in the same area as myself so the regional area is not the problem..
Solved!
Go to Solution.

Hi Drewu, I’ve passed your comments along to our ShopBlackBerry team who will be reaching out to you. Thanks!
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How do I install itunes.exe on blackberry passport? I've downloaded file but it will not open.

I'm trying to download an app that's only available on iTunes. I've downloaded iTunes.exe but it will not open on Blackberry passport. Is there a specific .exe version that I need to download?

You can't. iTunes itself runs on Windows PCs or Macs. Any apps available from the iTunes Store will only run on iPhones or iPads.

Blackberry Passport sim tray issue is prevalent and they will not fix it for you because it is your fault. Ridiculous.

I bought my Blackberry passport on Feb 13rd. Right out of the box the sim tray didn't read the sim. I thought it is my sim's problem, so I waited for another sim. New sim came in, still didn't read. After a long call with customer support and BB virtual support, I had my device sent in around mid March. They checked it and said I damaged the sim tray and I need to pay 268$ to have it fixed. I though it is ridiculous since I haven't done anything to the phone. So I argued with them and eventually they agreed to have my fixed without cost.
However when they sent me back the device, I poped in the sim and it only works for 1 day, on and off the second day and then not reading the sim at all after that. I think the sim tray's problem with the passport is prevalent and the pin can be broken by the simple act of poping in the sim card. My ATT sim is working perfectly fine on the 5s and my brother's iphone 6.
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Check that your sim card does not have a burr or edge on it before you insert it, as that may be what's damaging the SIM pins.
Site anly allow linlks to web images, so here's what the tray is supposed to look like - with the SIM cover on.
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SmartWatch 2 - Is not pairing with blackberry passport

Hi dears,
Got my blackberry passport with an offer in which i got a sony smartwatch 2.
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Can anyone help me out how to pair these two... if its possible or it is not at all possible...
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@irshadolasseri
Simple, the SmartWatch 2 it's only compatible with Android devices, running Android 4.0 (Ice Cream Sandwich) and later.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

My blackberry will not turn on or charge

Can some please help me am abit stuck i was on holiday i by accident i left my phone to die and the battery was completely dead i left it for a week when i come to charge it it would not charge it just has a sign of a battery on the front screen & my LED light is on. I left it for 3hours to charge but it will not turn on, ive tried taking my battery out for a couples mins and placed it back in still doesnt work..... Can anyone help???
Thanks

Hi and Welcome to the Community!
Allowing these batteries to drain completely can damage them, including reducing their useful life as well as rendering them useless. But, some tests can help determine if that is the case for you...
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry z10 battery not charging by phone or battery fully charged but phone show battery low

blackerry z 10 battery not charging by phone or battery fully charged but phone show battery low

when you connect your Z10 to your PC via the USB cable, does it show as connected?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Is Vodafone UK going to stock the Blackberry Passport for pay monthly upgrades? not just for business but for personal/regular users?

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Hi @guyveric
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Blackberry Tablet will not charge!!!

I unplugged my playbook from the charger yesterday, it died shortly there after and now it appears it will not charge?? Anything I can do or is it toast? I would love to email customer service for advice as too where I should take the tablet to have it repaired or at least some advice as to what should be done? Any ideas????

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Can I have a blackberry and not pay for the internet service package?

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Solved!
Go to Solution.

Sully, Greetings, and welcome to the BlackBerry.com Support Forums.
Sorry, no. Without the BlackBerry Data Plan, you will get very few of the data functions of the device... voice and SMS, yes. Calendar, contacts, etc., yes. No RIM push email.
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry 8520 wont charge

I have an 8520 and I just came home from the hospital. I have upgraded to the 5.0.0.822 op sys the phone battery died before I was able to get home. When I go to plug it in after getting home it will not charge or even lite up when plugged in. I have tried plugging it into the wall and the computer but I get the same reaction from both and that is nothing. I have tried to pull the battery and it is still the same. Does anybody have any suggestions for this? I am on the at&t network also.

Solid green? I'm not at all sure what that means. Try this...while still hooked up to the charger, remove the battery. Wait 5 minutes and then put the battery back in.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My bb 9380 won't turn on while the screen shows one battery sign with red cross mark ( not charging sign )

my bb 9380 won't turn on while the screen shows one battery sign with red cross mark ( not charging sign ), i think the battery drained and switch it for charging but it will show only not charging sign . i bought this phone before 9 months, whats the solution for this ?

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Passport not charging

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