Blackberry Passport Ordered Oct 3 (VIP) - Submitted, Confirmed, Charged - No shipping info

Hey not sure if i am the only one but i don't think I am.  Anyways be nice if someone could clarify or provide me with some information.
Ordered Oct 3rd, Blackberry Passport from the VIP page
Oct 4th, Order Confirmation
Oct 6, Payment on CC is charged and went to DR
Now the thing is..its Oct 17th and I haven't heard a single thing about my order.  On findmyorder, it shows "Order Complete"
Attempts to Contact DR failed..then I have read on crackberry and here that people who ordered Oct 4, 5, 6 and so on have already received their passports.
Anyone have this issue too or any information to provide?
Doesn't make sense..considering those people who ordered after me live in the same area as myself so the regional area is not the problem..
Solved!
Go to Solution.

Hi Drewu, I’ve passed your comments along to our ShopBlackBerry team who will be reaching out to you. Thanks!
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