BlackBerry Pearl 9105 track pad fault following software upgrade

Since 22 Feb 2015 track pad and buttons like camera no longer work within most applications. Seems to be directly related to faulty automatic software upgrade that so many users are complaining about. Track pad works for 10 minutes after each hard reset, then stops working again. Please can BlackBerry resolve urgently, as phone is now practically useless.

Okay. So not an OS upgrade. Sounds like you are talking about BlackBerry Protect and it is set to perform a backup on a weekly interval. Or else you are connecting to the Desktop Software and it is set to perform a backup weekly.
It is likely the problems occurring around the time of a backup is coincidence. Not saying 100% it isn't somehow related to something you did, just it probably didn't happen because of a backup.
So here are some thoughts: The trackpad starts working again after a hard reset. Again, there could be more involved, but this fact suggests it is possible the issue could be software. Here is what I would do.
1) Do a full backup.
2) Do a clean OS reinstall. See http://www.blackberry.com/btsc/KB11320
3) Perform the setup and log in with Blackberry ID as necessary. Do not restore backup. Do not install add-on or third-party apps.
4) Test for a while, for an hour or so if possible. Hopefully there is no problem. If there is, try a hard reset and see if that corrects the problem. It isn't good news if the problem still occurs and is corrected with a hard reset, but it may be useful information to a technician.
5) Assuming there is no problem in step 4, restore the backup. Again, test for a while. Launch apps, browse around in device settings, put the device through paces. Hopefully there is no problem. If there is, then it's a reasonable suspicion that the problem is associated with corrupt data or settings in the backup. So, if there are problems in this step, do a security wipe and do a selective restore and restore personal data such as address book and calendar, but not settings and customizations. Test again.
6) Install apps, most needed first, one at a time. Test before installing the next app. If you have the problems after installing the app, delete the app and test.
Good luck. Recognize that it is very possible the track pad and buttons are failing or have failed. I'm sure repairs can be made, but I'm not one to best advise on that. There are DIY videos and so forth on the Web, and some parts vendors provide instructions. Another option is to find a shop and get a diagnosis and estimate, provided the cost is reasonable.
- Ira

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Blackberry Pearl 9105 3G keyboard / keypad replacement

Hello!
I've just bought Blackberry Pearl 9105 in England. I live in Russia so I would like to replace original english keyboard with russian one (OEM russian Blackberry keyboard ordered in China).
Can you advice some manual or video showing how to do this? Can't find something helpful yet...
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PS. Using Blackberry 9105 (not 9100) with T9 keyboard. Before I found some video showing keyboard replacement on 9100, but the construction of 9105 is different so I afraid of breaking the device.
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Solved it by myself.
Here is an instruction - it is quite easy.
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I went to check my phone last night and I couldnt get it to turn on. The only way is to take the battery out and put it back in. Then the home screen pops up with Unlock, Emergency and Cancel screen like normal (because I have a password) but then the track pad and none of the bottons work so im stuck on that page with no way to get out.
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Hello mewool27,
Have you tried reinserting your battery?
If so, try reloading your device software using one of the methods listed in the following article:
http://www.blackberry.com/btsc/KB03901
If it still fails to resolve the issue you may need to contact your point of sale for options.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Tethering blackberry Pearl 9105 to PC running Windows 7 - error message that " the specified port is not open "

I am trying to tether my Blackberry Pearl to my PC using Blackberry Desktop Manager. The phone is recognised and connected. I choose the Vodaphone Contract connection profile but keep getting a message that "the specified port is not open". The RIM virtual modem ports used are COM3 and COM4 and my modem is configurred as COM 3 ,
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Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
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BLACKBERRY Pearl 9105 phased-out?...

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PLEASE BLACKBERRY, SAY THIS ISNT SO...
BRING BACK THE PEARL 9105 OR A NEW MODEL that is Alpha-numeric Keaypad...

I totally agree!!! Alternatively let me buy one from any old stock!!!

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Suggest that you get your handset serviced by an expert this will solve your problem..

Blackberry Pearl 9105 3G can't read memory cards

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Hello and welcome to the forums!
Please do not double post your issue in multiple forums.
You posted this at 07:09pm
http://supportforums.blackberry.com/t5/BlackBerry-Pearl/Pearl-3G-9105-doesn-t-read-nemory-cards/m-p/...
Close this thread and we can work on your issue in the other thread.
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Be sure to click Like! for those who have helped you.
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Blackberry pearl 9105 3g

My pearl 9105 3g has stopped making calls and sending texts I can't receive them either when I go on service status it says mobile voice status not available and connection not connected any one know what to do plz?

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry pearl 9105 default settings need.

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You could do a "factory reset"?
refer to this for more info: http://uk.answers.yahoo.com/question/index?qid=20101226040848AAzT48s
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

Blackberry pearl 9105

this is the second blackberry pearl (purple) that my mum has had to purchase this year and the same problem has occured yet again...
first it starts off with the battery not charging then it suddenly stops working altogether it was sent back to o2 to get fixed and they have sent it back stating that its unfixable something to do with the circuit board..
now when we left it into the store the phone was in good condition which also states on receipt that o2 gave us however when we were contacted by the repair team they stated that it was damaged beyond repair now how can the phone be in good condition on the outside without a scratch on it however the circuit board be damaged beyond repair that means its phyiscally damaged but only the inside...
now my mother is a pensioner not exactly a teenager and keeps the phone in a case in her bag so how she could have damaged the inside an not the outside ive no idea... when the first one stopped working mum was offered a refurbished one at the cost of £100 and the second one was insured and regardless of the insurance that she has on it they will not give her a new phone or a refund..
now this doesnt say much for o2 that even though ur insured they will not either fix your phone or replace it but just leave a pensioner with no phone an insurance policy which is worthless according to the repair team.
i hope someone at blackberry can help as its already cost over £300 for the two phones and the insurance but we are getting no help from o2

Hi and Welcome to the Community!
Firstly...a clarification for you. These forums are not any part of your formal support. Except in rare circumstances, these forums are not a communication channel between end users and RIM. Rather, these forums are a community of end users trying to help each other out as best they can.
All formal support starts with the wireless service providers and authorized resellers. They are in complete control of all support, including warranty. While what you describe sounds to me to be not very nice, it should be governed by the terms of the contract between the end user and O2...I suggest you check into what that is...and then escalate with O2 to higher levels of management who hopefully will see the light and offer better assistance.
They can indeed escalate into RIM as well, but RIM would normally not intercede in the dealings between O2 and an end user as that is 100% governed by the contract between those two parties...and, contractually, RIM has no part of that dealing.
There also are often consumer advocate arenas available, generally through governmental institutions. But these are so localized that I've no way to guess what might be available in your case.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT1338 track pad not working after upgrade to mountain lion

I have just finished installing Mountain Lion and it apears to be ok but I have two imediate problems. Firstly the track pad gestures are not working, I can only select anything with the click switch, single selection by finger is not working. Secondly I have used the migrate assistant to transfer my files but I appear to have lost all my desktop shortcuts. I have installed all the upgrades which were advised on start up. I hope someone can help.

For the first problem, you need to re-enable 'tap to click' in Sys Prefs:

Can anyone tell me how to solve this problem I have just come across today when trying to add a contact on my Blackberry Pearl 9105...

I tried adding a number to my phonebook this morning and my phone froze, I had to take the battery out to unfreeze it
and when I retried it came up with an error message but I can't remember what exactly it said.
I have since noticed that I cannot even edit current contacts in my phonebook
Pllllleeeeease can someone help me????
Thanks
Debi
Solved!
Go to Solution.

Hello,
The exact and complete error message is critical to helping you...there are something like 10,000 possibilities, it'll be so much faster if you provide the exact and complete error message. If you can re-create it, then do so and provide that message.
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Damaged charger connection on Blackberry pearl 9105

The connection that I plug my charger in to charge my phone has come loose and will no longer charge my phone. I had the phone august 2011 and was wondering if this is covered by the warranty ,

Hello,
Only your warranty service provider can make that judgement. From what you describe, as long as there is no obvious physical damage on the outside of the unit, it will likely be covered. But you need to go see your warranty service provider for that evaluation -- and that provider is the same place from which you originally obtained your BB.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Pearl 9105 contacts

Hi, can someone please inform how to restore all information fields for contacts, as my device now has no field to put phone numbers, @mail adresses, or birthday dates.
If someone has encountered this situation before, will appreciate feedback
Thanks

that's an issue I've never seen.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
now, try it again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Knowledge Base Updates
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Keyboard or track pad fault

Hi, Ive got a macbook pro and im having this problem, sometimes if i hightlight something, for example the tool bar at the top of the screen the cursor will just scroll left very fast, i then either have to deselect whatever it was over or press one of the directon keys (<home, Page^, page or the end>)
I can tell if i have a hardware or software problem, has anyone else experienced this? or am i going to have to send my new macbook back to apple? Please help. .
Thx in advance

yeah accidental input has been checked, but i still got the same problem.
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BlackBerry Pearl 9105 track pad fault following software upgrade

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