BlackBerry Playbook & Q5 BlackBerry World Issues

My playbook and my q5 wont connect to blackberry world and in playbook I cant upgrade nor purchased anything is there a problem with my blackberry id or is this a problem with blackberry
MOD EDIT: Subject changed to reflect a new topic

About your problem with the PlayBook in BBWorld : maybe something dealing with the payment mode you choose?
Last month I had a problem willing to buy an app using Paypal :
The process blocked and the option to swith payment mode was disabled.
Just in case here is the solution that solved my problem :
Reboot the PlayBook
Go to BBWorld App
Option Payment now accessible
Select Credit Card
It works!

Similar Messages

Looking to change my BlackBerry ID on the BlackBerry PlayBook

Hi sir
when need to download any applications from my world says error and need to sign in with my blackberry playbook ID but at 1st the time adjust my blackberry playbook send it to a technical centre and they adjust it and they use there email to to register my blackberry playbook ID and password and now can not get password so I am looking to change my blackberry ID on the blackberry playbook

See this KB article: KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Changing the BlackBerry ID on the BlackBerry PlayBook or BlackBerry 10 smartphone:
In order to change the BlackBerry ID that is associated to the BlackBerry 10 smartphone or a BlackBerry PlayBook tablet, a security wipe will need to be performed.
Warning: Performing the security wipe will result in loss of stored data on the smartphone or tablet. Be sure to create a backup and also transfer files to a computer prior to performing the security wipe.
Note: In this scenario, the backup file will not be able to be restored to the device since it will be using a new BlackBerry ID. For more information, see KB31317.
Prior to performing a security wipe of the smartphone or tablet, transfer files to a computer so the files can then be transferred back to the smartphone or tablet after the security wipe is complete and the new BlackBerry ID is configured. See the following links for information:
KB26068 - How to transfer files to and from the BlackBerry PlayBook tablet and BlackBerry 10 smartphone.
Manually synchronize music files to the BlackBerry 10 smartphone or BlackBerry PlayBook tablet.
Import your contacts and calendar appointments from Microsoft Outlook.
To perform the security wipe:
On the BlackBerry 10 smartphone, see KB33591.
On the BlackBerry PlayBook tablet, see KB27188.
Once the security wipe has been completed, a new BlackBerry ID can be configured on the smartphone or tablet during the initial setup.
VIA | JSanders
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/How-can-I-change-my-BP-ID-and-password/m-...
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RE: New Blackberry Playbook order from Shop-Blackberry!!

Hi all,
I went to the Shop-Blackberry website and I ordered the Blackberry Playbook 2.0 on: Sunday, March 11th, 2012 and the associated keyboard on Friday, March 16th, 2012 and I have still not received notice that these two items are going to be shipped out yet!! How long does Shop-Blackberry usually take before they start to ship items out that you have purchased??
Boxy
Solved!
Go to Solution.

Boxy7 wrote:
- unless of course I am getting both RIM and ShopBlackberry confused (I was under the impression that they were owned by RIM)
No, totally separate companies. RIM's websites link you to shopblackberry.com as an authorized retailer.
This issue has been discussed in this forum numerous times, with contact information for ShopBlackBerry posted many times. Here is again:
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Shop-Blackberry-Canceling-Orders-For-Play...
try 1-888-805-6789, ask them to email you the shipping confirmation. The tracking number they include in the email may or may not work.
1-902-482-6365 and 1-866-957-0761 did not work for me either, the first always rings busy and the second always disconnects after 1-2 minutes. Subsequently you can try [email protected] but the reponse time for me has been inconsistent if at all.
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App World issues. "having trouble connecting to BlackBerry App world Server" and "installation issue"

Hey.... I hope this isn't just repeating the 'same old' issue, but I have read through everything I could find and I am still having no luck.
Anyways I am having a few issues.....
ONE/// When I try to go to "My World" on my Playbook it always comes up with the message:
BlackBerry App World is having trouble connecting to the Blackberry App World Server, Verify your network connections and try again.
One solution I read was to connect to an alternative WiFi connection, however I haven't got any other connection I can connect to before switching back to my own.... help?!
TWO// There are also two games I have been desperately trying to install but have had no luck. Each time all I get is the following message:
Install Error. There was a problem during Installation. Please try again.
I have read the KB26671 file, and tried to follow the 'resolution' there but whenever I log in I never get any 'account set up process' to continue with..... let alone what the rest of the guide says to do.
THREE// Not sure why but when I try to use AppWorld on my PC it won't show me my playbook device, simply says "please connect your device".... help? According to my playbook it is connected to computer, and my PC is picking up the Playbook as the manager always tells me it is there and lets me view the files but still AppWorld can't seem to see it.
Thanks in advance for your help.
Solved!
Go to Solution.

Well I was just trying to see if it was your network connection. I have found that lately anyhow, the connection to the App World hasn't been that reliable - not sure why and it's just been recently for me. But I have downloaded some pretty large files in the last few days too without issue.
Sorry, this isn't much help but if you find your network connection is becoming flaky, remove the profile and setup a new one. Sometimes I find I have to briefly shut off my internet connection on the PlayBook and then re-enable it when it's acting up. Then things are fine afterwards. A device reboot may help but it may not. I wish I could be more help but this gremlin sounds elusive.
Actually, duh, why didn't I put two and two together eariler? See if this thread is applicable to you or not: http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/PlayBook-not-letting-me-update-apps/td-p/...
In short, reboot your PlayBook and try again...

Issues with Blackberry Playbook not being recognised by Windows Explorer

Hello, I'm new to the forums but am having the same problems as many others are, that being my Playbook not regonised by Windows Explorer. I have tried all of the solutions I have read like unistalling Desktop Manager, uninstalling then re-installing drives in Windows Device Manager. But one I recently stumbled across was uninstalling Blackberry Device Manager, how do I do this?
Also the main problem appears to be that my Playbook will not sync anything with my computer. In Desktop Manager I can back-up my Playbook, but not sync anything. After re-installing a drive I now get the message of: 'Your Blackberry device is not compatible with this feature' whereas before I got the message of: 'You haven't configured any sync methods' but yet all of the sync options were greyed out.
How do I get Windows Explorer to recognise my Playbook as a drive and how can I sync in Desktop Manager?
Thanks in advance!
Note: I'm using Windows 7 32-Bit

Hello Tobster_,
The following article should also help with detecting your BlackBerry® PlayBook™ tablet:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
Thank you.
-FB
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Adobe Reader for the BlackBerry PlayBook Showstopping Issue: App does not start

Hello;
I would like to report an issue with the Adobe Reader app for the BlackBerry PlayBook which renders the application fully unusable. This issue occurs everytime. This issue has been tested and verified to occur in two distinct BlackBerry PlayBook devices.
Here is a screenshot stating what version (10.0.3.325) of the Adobe Reader app I have installed:
This, I understand, is the latest version for my platform. Unfortunately, the application does not start. Attempting to run it results in a blank screen after showing the BlackBerry logo. The blank screen can be seen in the following screenshot:
It is also strange that the application does not appear in the Application Permissions list, as seen in the following screenshot:
Is there a fix for this showstopping issue? What steps should I take?

Same issue here. Playbook support knows about it, and referred to Adobe. The Adobe forum has this comment. Looks like our Playbooks are abandoned as a platform.
"Mar 4, 2012 7:20 PM
As the tablet market continues to evolve, we continue to evaluate how to best support the market and where to focus on our resources. Because of this, Adobe has decided to end its support of the RIM QNX Playbook devices in March 2012. This means the ability to create new applications for submission to the RIM store will no longer be possible in Adobe Viewer Builder as well as the ability to rebuild existing targets for new releases of Digital Publishing Suite. Any existing QNX targets will be removed from the manage view inside Viewer Builder".

Latest blackberry playbook update installed an app that is not listed in My World

The newest update for the blackberry playbook was prompted to be installed.
I updated my playbook.
It powered off and restarted.
Now there is an app called Zinio listed on my 'desktop'.
I did not install this app. EVER.
So i figured i could 'uninstall' the app by going to 'my world' under the apps icon.
But it is NOT listed in My Apps.
How do i remove? Why is it there?
Solved!
Go to Solution.

it is a OS feature app, if you dont want it, press on teh icon for a few seconds till it pulses, then click on delete aka trashcan to remove it
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Blackberry playbook, install error: 0003-0005

Hi,
I just bought a new blackberry playbook, i was so excited and it was all goog until I faced a problem. Because of which I am so frustated as I can not download any games or apps from apps world. It just shows me the following massage: Install error: [0003-0005].
Please help me as i am finding my playbook useless becasue of this problem. and if I can not solve this I might think of returning this device back.
I am lookiing forward to hearing from you.

I had the same issue.
I was able to fixed it five mins ago
Solution as follow>
1. Go to settings – date & time. Then turn off "set date & time automatically" then advance the date forward a month or so.
2. Go to settings – BlackBerry ID. It will refresh your info and hopefully fix the problem.
3. Set the date again and see if App World will work now.
Good luck

Curve 9320 and Blackberry Playbook

I'm having issues pairing my device (9320) with my new Blackberry Playbook. The software on my phone is 7.1 Bundle 2039. I can pair both devices together through Blackberry Bridge but it shows that I've recieved new emails but doesnt let me open them.
I paired the Playbook with a friends phone (9360) which operates on a different system 7.1 Bundle 1133. And this works fine and we can access the emails and the device and playbook work fine.
Can I get the same software on my 9320 or any other suggestions please?
Thanks
Shane

Hi Shane900,
Make sure you are using the latest version of BlackBerry® Bridge™ available in BlackBerry App World™ then test it again.
Thanks.
-CptS
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Blackberry curve 8520 blackberry app world

Hello,
I have a question. Is it possible to download angry birds on curve 8520 when i look on my bb i can see it is but when i look at the computer at blackberry app world i can't see it's possible.
I hope somebody can help me.
Thanks

Angry birds is only available on the blackberry playbook tablet. It is not available for any blackberry smartphone.
Check out this link:
http://appworld.blackberry.com/webstore/content/74883
under supported devices, it only listes the blackberry playbook as being supported.
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"Unable to Open" PDF attachment using BlackBerry PlayBook when message is received from Exchange 03

Hello,
Recently I have found that some users are having an issue with opening PDF attachments on the BlackBerry PlayBook using their Exchange 2003 accounts.
I have isolated the issued to only users on Exchange 2003 using activesync.
To resolve/workaround you can select and hold the attachment until you have the option to "Open" or "Save As". Select "Save As" and rename the attachment to the same name but include .pdf at the end of the file name. This allow the attachment to open in Adobe and show the PDF document in the email message correctly.
Messages where being recieved as .null attachments with same file name but no extension.
Hope this helps anyone.

Use this FM CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      DOCUMENT_DATA              = DOC_CHNG
importing
   sent_to_all                = sent_to_all
    TABLES
      PACKING_LIST               = OBJPACK
      OBJECT_HEADER              = OBJHEAD
      CONTENTS_BIN               = OBJBIN
     CONTENTS_TXT               = OBJTXT
      RECEIVERS                  = RECLIST
    EXCEPTIONS
      TOO_MANY_RECEIVERS         = 1
      DOCUMENT_NOT_SENT          = 2
      OPERATION_NO_AUTHORIZATION = 4
      OTHERS                     = 99.

Applications for my blackberry playbook.

Hi,
my name is eddie and i live in Guyana i receintly baught a blackberry playbook, my main problem is that App World is not supported in my country and i'm trying to get new applications for my device.
My question is, is there anyway that i can get the App World to work or any other alternative ways of getting applications on my device? Plz help me out asap!
Thank you.

Hi Eddie,
Sorry that you can't get AppWorld in your country.
You can use a proxy to access AppWorld. There are some sites online that offer a list of publix proxies:
http://www.xroxy.com/proxy-country-US.htm
But these are very slow.
There are some paid services that give you faster proxy access.
Alternatively, you can do what I do and use Amazon to create a personal (and high-speed) proxy:
http://home.engineering.iastate.edu/~hawklan/squidProxy/squidProxy.html
Once you have your proxy details to hand, go into the wifi connections options, edit your wifi connection and add the proxy details there.
Before you open AppWorld, I'd suggest loading a web page first just to check it is all working.
I hope that this helps you!
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Blackberry Playbook Video Store Support

I am trying to create an account for the video store, but every time I try to register it sends me to a failed link. Both links for support/help do not work either. My camera has also stopped working AGAIN for the second time after an update! Please HELP!!!!!!!!

The BlackBerry Playbook video store is no more. Gone, caput.
You can try using 7digital app from App World.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Opening apps on Blackberry Playbook

Hi. First time posting as I just bought the Blackberry Playbook. Love it so far.
However, I can't seem to open the apps I have downloaded.
Have I forgotten a step?
I'd appreciate any help in a step by step form. (that way I can tell what I'm doing wrong.)
Thanks.
Solved!
Go to Solution.

I found the solution to my problem with opening apps. When i clicked "All," i forgot to scroll down further. The apps were there.
However, I still think that the apps should be accessible from the list "My World" as well. It just seems logical to me that when I bring up a list of MY apps, I should be able to access them from the convenient "My World" location. In any case, I solved the problem. A simple error, but it does point out the need for a simple, straight-forward FAQ list for those of us who are intelligent but not not computer programmers.
Don't tell the manufacturer, but it is satisfying to figure these things out by oneself. [grin]

Virus protection on Blackberry Playbook

Hi Do I need virus protection on the Blackberry Playbook?
Or is virus protection already built in. Someone told me it was but I am not sure. Everything needs virus protection don't it?
Thanks.
Solved!
Go to Solution.

Nope, you wont need it for the Playbook.
http://www.qnx.com/popups/index.html?topic=3545&popupw=1000&popuph=800
"There are no existing virus or malware scanners for the QNX Neutrino RTOS and QNX Software Systems does not anticipate a need for these types of products."
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BlackBerry Playbook & Q5 BlackBerry World Issues

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