Blackberry Playbook won't charge

My Playbook is just over a year old and I have not been able to use it for a few months as I have not been able to charge it. I have kept it plugged in to recharge for as long as 3 days in my attempt to charge it and nothing....
I have tried charging it as well from my laptop, still nothing. I have NOT gotten the green light, I have gotten a red light for just a couple of seconds and then nothing but black...black screen, black everything!
Please don't tell me to plug it in and charge it ...I have done it many times, it will NOT take a charge. Can the battery be replaced in the unit? If so where can I get a new one? What else could be wrong? I am frustrated with it.
I purchased this mainly for traveling and I am going away next week and need it.

hello maddawg,
I am a contributor here, which means I am a Blackberry user and I spend part of my leisure time helping other people.
Are you here for help or to rant?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

My BlackBerry PlayBook won't charge when connected to the computer via the micro-USB to USB cable

Can anybody help me? I don't know why but lately, when I try to plug my BlackBerry PlayBook into my Windows 7 laptop using the micro-USB to USB cable, it connects to my computer without any problems but it won't charge. Instead, I get a notification in the top left corner saying "Unable to charge battery with connected sorce". I have four USB ports and I'm positive that they work just fine because I plugged in some of the USBs I own into each of those four ports and they recognized the USBs without any issues. Does anybody know how I can resolve this issue? Thanks.

The notification is by design and was added to clarify that USB charging is not to be relied upon as a main method of charging. Instead RIM's good intention has caused confusion.
USB (by design) can not provide the amount of power the device needs while it's being used. Technically, it is still trickle charging but the screen has to be off (and I'd turn off Wi-Fi too) since they are high power draining items. I have verified that the PlayBook does indeed still charge but it takes much, much longer than plugging it into a wall charger or rapid charger. In a crunch it will work but the computer has to be on the entire time. A full charge would take many hours.

Blackberry Playbook won't charge no matter what charging device or method I use

My Blackberry Playbook was charging fine and last night when I plugged it in it wouldn't charge at all. I have tried using the Blackberry Playbook charger, my android phone charger, and the USB cable attached to my computer. Nothing works. The Playbook with turn on and boot up but then shuts off again. Can someone help me?

Yo MR, howzit;
So, you got coconutbattery utility? http://www.coconut-flavour.com, donation-ware: awesome. My MBP is like 49% of original battery capacity; 132 load cycles; sounds lame but I am surviving.
Yeah, buying a battery ... Nothing like a new battery; which entails an expenditure. There were threads here last year about an AAPL credit for certain battery serial #s; search this forum. Else, keep trying: have you calibrated? The SMC reset; maybe try it again? Good luck; post back!
http://docs.info.apple.com/article.html?artnum=86284
Calibrating your computer's battery for best performance
http://support.apple.com/kb/HT1411
Resetting an Apple portable's System Management
Controller (SMC)
MacBook, MacBook Pro
1. If the computer is on, turn it off.
2. Disconnect the AC Adapter and remove the computer's battery.
3. Press and hold down the power button for 5 seconds and then release the button.
4. Reconnect the battery and AC Adapter.
5. Press the Power button to restart the computer.

Blackberry Playbook won't reboot

Hi there,
I wonder if you can help me. I have a problem with my playbook as it won't reboot. When I switch it on the red button coms up and all seems to be working fine. However after about 1 minute of rebooting, the playbook switches off. Can you please help.

Hannahduggan9 wrote:
My blackberry playbook won't turn on -_-
This darn thing WON'T TURN ON! No lights come on or anything either.
Connect to your known good wall outlet charger.
Leave it connected for several hours.. even 24 hours.
Every 4-5 hours WITH THE CHARGER STILL CONNECTED, press and hold down the power button for 20 seconds.
If you see any LED red or yellow activity, that is good. LEAVE it to continue to charge.
REPEAT this: Every 4-5 hours WITH THE CHARGER STILL CONNECTED, press and hold down the power button for 20 seconds.
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Forum Mods, Please make this a sticky: BlackBerry PlayBook battery power charge, discharge characteristics, and guidance on extending battery life

BlackBerry PlayBook battery power charge, discharge characteristics, and guidance on extending battery life
KB27705
Overview
The BlackBerry PlayBook may come to a power state where it is unable to power on; a Yellow LED may flash in a sequence of 5 flashes, the BlackBerry PlayBook may boot up to the BlackBerry PlayBook Logo and then power off, may not power on at all.
Discharge behavior under normal use:
Under normal active use, a battery drained to 10% will cause the device to prompt the BlackBerry PlayBook user (notification and audible beep)
Without connecting a charger the device will automatically shut down at 3.53V (0%)
Pressing the power button may allow successful boot, but it will turn off again very quickly
Discharge behavior under no use:
A device left unused but in ‘Stand By’ will warn the BlackBerry PlayBook user at 10% (notification and audible beep)
The warning may not be noticed and the device will go back to ‘Stand By’
Letting the device drain in standby mode drains the battery slower, but more completely
Device will still shut off at 3.53V (0%), but it less likely to successfully boot afterwards
Discharge behavior under 3.53V (0%):
If the device is left to shutoff, the battery will continue to drain below 3.53V due to quiescent current draw from the motherboard and the battery fuel gauge
With the battery between 2.7V-3.53V, pressing the power button causes the LED to flash a pattern (1 solid red light followed by 5 yellow blinks) to indicate low battery (PlayBook Tablet OS version 1.0.5, and above)
Below 2.7V there is no activity, or LED pattern displayed
Charge Behaviour:
The provided charger should be used to charge the device. The optional 12 volt rapid charger is may reduce charging times
to approximately 3 to 4 hrs. Standard Blackberry smartphone chargers, other AC adapter USB chargers, or computer USB ports
are not recommended for the sole purpose of charging the PlayBook as with these methods it may take more that 12 hours to
charge the BlackBerry Playbook.
If the battery voltage is below 3.53V(0%) then the charging behaviour is dependent on the software version. The charging code will limit the charging current to under 400 milliamps, during which time, it may take an hour to reach 3.53 Volts. Once the battery voltage rises past 3.53 volts, then "high-rate" charging will start. If, after charging the Tablet for 4 to 6 hours still does not result in LED activity, attempt to force power on the BlackBerry Playbook by pressing and holding only the Power Button for only 20 seconds.
Prior to BlackBerry Tablet OS 1.0.5:
A BlackBerry PlayBook will never charge while powered off in BlackBerry Tablet OS versions prior to 1.0.5.
The device will show a red light when the charger is connected and then nothing more
Repeated connection of the charger can recover the device in some instances.
Once the battery voltage rises above 3.53V the system will boot and the UI will show charging
Starting in BlackBerry Tablet OS 1.0.5:
The device will show a solid red LED, followed by a solid yellow LED as the device boots into charging mode. This is followed by a yellow pulsating LED indicating charging in progress.
The time span between the red and yellow lights can be as long as 45 seconds as the device boots into charging mode.
Once the yellow LED illuminates, the device can be started, but it is advisable to let it charge for at least 3.5 hours to achieve a sufficient charge.
The device will show a solid green LED once the device is fully charged.
Starting in BlackBerry Tablet OS 2.0.1:
Once the yellow LED begins pulsating indicating charging mode, if the BlackBerry PlayBook is disconnected from the charger, the following graphic will be displayed on the screen, indicating charging is not complete, and to reconnect the power source. The graphic will be displayed for 20 seconds before the BlackBerry® PlayBook powers off if the power source is not reconnected. The same graphic will also be displayed if the BlackBerry PlayBook is turned on and there is not sufficient power to perform the boot process.
If the BlackBerry PlayBook is plugged into a power source, and the power button is pressed to power on the device, the following graphic will be displayed if there is not sufficient power to perform the boot process. If this occurs, the BlackBerry PlayBook should be left plugged in to gain enough charge to boot.
Additional Information
Turning off the BlackBerry PlayBook and using standby mode.
Checking the battery power levelOn the status bar, tap the battery icon. When the battery power level is low, the BlackBerry PlayBook tablet will display a notification.
Enter standby modePress the Power button on the top of the BlackBerry PlayBook..
Exit standby modeSwipe down from the top frame to the bottom frame
Turn off the BlackBerry PlayBookPress and hold the Power button. Tap Shut Down.
To extend the BlackBerry PlayBook battery life, charge it regularly, close unused applications and keep the BlackBerry Playbook out of the sun and other hot places. The following may also be used to extend battery life:
Dim the screenOn the status bar, tap the Options icon (a gear), select the Screen tab and change the Brightness setting
Turn off the screen automaticallyOn the status bar, tap the Options icon, select the Screen tab and change the Backlight Time-out field
Enter standby mode automaticallyOn the status bar, tap the Options icon, select the Screen tab and change the Standby Time-out field
Turn off Wi-Fi when not in useOn the status bar, tap the Wireless icon and set the Wi-Fi switch to Off
Turn off Bluetooth connectivity when not in use
On the status bar, tap the Bluetooth icon and set the Bluetooth switch to Off
Pause apps when you show the home screen or switch between apps On the status bar, tap the Options icon, select the General tab and set the Application Behavior switch to Paused
With the upgrade to PlayBook OS 2.1.0.1032 the following message may be displayed when connecting the Playbook to a PC using the micro-USB cable:
Unable to charge battery with connected source
This message is displayed because the voltage provided is insufficient for charging. The USB voltage is limited to 384mA even if the maximum tolerance is 500mA. The voltage is limited to 384mA by design to avoid violating the USB specification which states USB devices cannot draw more than 500mA from the USB port.

TroyTempest wrote:
I guess it's not what you know but whom you know.
Yup! Glad you're here though. I appreciate your contributions in the forums myself.

Playbook won't charge

Bought a refurbished playbook. The playbook won't charge! the mini usb cable dosn't go in the port of the PB all the way. I have tried using a differnt cable - and it dosn't work. the cable is ok as it is charging my cellphone right now. Can you help my? Is ther a hardeware problem? What to do?

Did you purchase the playbook with some type of warranty? Normally refurbs come with a 30-90 day.
Did it power up and work fine when you received it? I ask because if it did I would assume that whomever you purchased it from utilized what's referee to as a "rapid travel charger" on Amazon (as well refered as a charging pod, extra at places like Walmart...ect...just Google "Magnetic Charged for Playbook").
It quite honestly sounds like a common issue Playbook has in that the connection inside the playbook for the chargef has broken. As well, housing cannot utilize the USB port connecting it to your computer to charge as the connection is not strong enough to charge the playbook via the computer.
You are left with one option (besides sending it back from where it came, which I highly recommend because it obviously WAS NOT refurbished like you were told) that option is to purchase the Rapid Travel Charger - Amazon is way cheaper for this item.
My first Playbook was a Playbook 16gb. First the connection went out like yours. Rapid chger fixed that issue, then the whole unit went dark. All this after approx 15mths (remember, mine was new).
I just purchased a new Playbook 64gb. The whole unit seems better made.
The issues you and I had were normalwith the older units.

Playbook won't charge, light won't turn on: Solution.

I like many others have been having problems charging my playbook. It was dead, wouldn't turn on, tried everything! From rapid charger to connecting and disconnecting the USB port. I even opened the playbook and disconnected the battery. Finally, something worked.
Solution:
I pushed up on the connector with a tiny piece of metal, plastic, (whatever works for you) so the connector that charges the playbook is in the middle. Simply, I reversed the connection, so when I plugged the connector in, it plugged in upside down. I immediately got a charge, the red light came on, from a completely dead playbook and the charging icon flashed.
The problem as I am guessing is that the connector is very flimsy, if you pull the USB cord out of the playbook, it will bend the connector down. By lifting it to about the middle and reversing the connection, it works again.
You can test this simply by observation. On the top piece of the end of the USB, the side which connects to your RIM Blackberry Playbook, you will see two prongs on the outside, clasps. If you look inside the connection of the Playbook, you will see two grooves which these prongs fit into. When you fit the USB into the Playbook, if the prongs on the USB are on the wrong side, you are connecting it upside down. Move the small metal piece in the Playbook up or down to fix.

Try a hard reset with it plugged in...press and hold the power and volume +&- until the device restarts...worked for me.

Playbook won't charge with 3rd party adapter

I have a new Playbook plugged in to a Lenovo slim adapter with a micro-USB tip. I use this same adapter to charge my Blackberry (it has dual charging capability so I can plug my laptop in at the same time).
The issue is that although the Playbook shows it is plugged in (lightning bolt across the battery icon), the charge doesn't increase, and actually seems to go down ever so slightly.
I always thought that USB was USB (i.e. 5V), but that appears not to be the case. Any thoughts?

You need to use the charger that came in the box with the playbook, it is rated at 5v 1800mA. If you use another adapter, even though it is microUSB, it wont have enough capacity (current wise) to charge a playbook and a laptop at the same time, it wont even be able to keep the charge, because is splitting the current with two loads. Voltage and Current are two different things. Same voltage doesn't mean it can charge many devices at the same time, unless the rated Current of the charger is enough for the loads, i.e. three devices rated at 5v 300mA can be charge with an adapter rated at a max Current of 1500mA, 5v, because is overdesigned for the loads.
In a playbook in particular, the more current the adpater has (with a constant 5v) the faster the battery gets charged.

My blackberry 9320 won't charge and won't come on at all

I've been charging my phone all night and the led hasn't been flashing to tell its charging when last night it was charging fine and it won't turn on. And when it diddent turn on it was low battery so what shall I do

Wafaasif wrote:
I've been charging my phone all night and the led hasn't been flashing to tell its charging when last night it was charging fine and it won't turn on. And when it diddent turn on it was low battery so what shall I do
Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Playbook won't charge past 77% and brightness slider greyed out / unresponsive

I have had this 32g playbook for over a year and this problem has persisted, no matter what I've tried. I have hard reset it numerous times and tried several of the suggestions provided on this site. Even at the 77% charge, the playbook battery doesn't last more then 24 hours and I am wondering what exactly is wrong with this device. Can anyone help me with this? I like the tablet and I haven't junked it because I want it fixed, but after a year of this same problem I am at a loss.

I am having the same problems as you do, brightness slider unresponsive and battery cant be fully charged.
I got my playbook as a gift from a friend who works at Blackberry. It's a brand new employee clearence unit and hence there is zero after sale support, I dont know what i can do with it. The battery cant last at all, it's a faulty unit.
Can anyone provide me a phone number that I can call blackberry support?

Playbook won't charge or turn on

I have read through many post here about this problem and nothing is working for me. I have not used my playbook for a while (it is an older model- I've had it 4 years), and when I plug it in I get the red battery with a lightening bolt through it then the screen goes black. I have tried holding the power button, I even left it plugged in overnight and still nothing. Twice I have seen the red led change to yellow, but then it goes black again. Any suggestions? Thanks!

Did you read about stack charging and try it? If not, search on stacked charging and stack charging. You will read what has happened, I think, as well as the solution that may work for you. Good luck.
- Ira

Blackberry playbook won't go past boot screen

Playbook keeps freezing we rebooted by holding the power button for 10seconds now we can't get pAst boot screen. Just gets stuck there and doesn't get to icons screen. Any suggestions?

Call support at this number:
http://us.blackberry.com/support/tablets/playbook/contact-support.html
You may have to reload the software using the desktop manager, but see what support says first.
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Blackberry Tour won't charge unless I turn it off

Okay I've been charging my Blackberry with a usb cord because I no longer have a wall charger. Over the last two days I haven't been able to charge my phone with the USB cord unless I turn my phone off. My phone will show that it is charging, but yesterday it sat on the usb cord for 5 hours and didn't do anything until I turned the phone off and then it charged. Any reason for this? I assume if there was a short in the wire it wouldn't charge at all no? Can anyone help me out?

Try this -
When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which minor issues with the BlackBerry device.
tanzim
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Blackberry 9360 won't charge

I've had my curve for going on 2 and a half years and obviously there is bound to be issues with it after this long of being used, but even when the phone was relatively new, I had problems with it. I have literally tried everything. swapping chargers, swapping batteries, using a USB port, the 4 hour and 15 minute "kickstart" process and a bunch of other little Internet hacks. the amount of people having problems with this phone is unbelievable. I've been on 4 different sites with forums talking about this phone not charging or turning on. I took my phone in a few months ago when it wouldn't turn on. miraculously, the second the tech held the end call button it turned on even though it hasn't for almost two days when Id been trying. they sent me away saying it was just lagging. should I just get a new phone, or is there something I can do?

I don't follow at the end? Does the device turn on?
If the device turns on and you want to continue using it, do a backup, then do a clean OS install. Test right after the OS install after you go through setup. Assuming it charges, when you restore, just restore your personal data. Do not restore settings. Do settings and customizations over from scratch. And for now, only install add-on and third-party apps that you absolutely need.
- Ira

Playbook won't charged even using a RMC

Hi,
Just wanna ask what could be the problem. Since i had a problem of an almost dead PB before
and the only solution was to buy a Rapid Magnetic Charger online. Since then I wont let my PB to
fully discharge its power. I usually charged it when it reaches 30-40% battery power.
However just yesterday, as i arrived home and plugged my PB using the USB charger i have at home
Battery power is at 30%, i leave it at that overnight and made sure to see a bolt icon on the battery before
putting it in Stand by mode. However, when i woke up today at 5:30AM to see if its Fully Charged, i was
shocked to see that instead of 100% or less i saw that it had drained to 26%...still plugged in with the bolt
symbol on the battery icon.
So what i did when i arrived at the office, i then charged it using the Rapid Charger i have and let it charge from 7:30am to 12:00nn to see any changes (25% at that time), however it wont even get past 25% for that 4 hours of charging...i really don't know the problem is..i've searched the forum and cant find solution.
I already tried Turning it OFF then plugging in the charger RED light goes and then the blinking light (Yellow/Green) which indicates that its charging...however when i check it or turned it on still no changes
FYI: There are no running apps on the background.

Could be a failing GPU/logicboard as you said the HD checked out.
Take it in to an Apple Genius for a full diagnostic, they wil diagnose it for free, then give you your options. (make an appointment)l

Blackberry Playbook won't charge

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