Blackberry protect password reset

I have a problem I forgort my password and the answer to the security question,I actually don't remember, and I want to retrieve my contacts and calender events,how do I reset my password?

Hey mmelieman,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you forgot the answer to your security question then the BlackBerry® ID password can not be reset. You can create a new BlackBerry® ID by going to www.blackberry.com/blackberryid
Let me know if you have any more questions. Cheers.
-ViciousFerret
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Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Playbook password reset/language drama

Hi everyone,
Hope someone can please help me. My dughter was playing around on her playbook with th e language settings and didn't change it back to english before shutting down. She is now unable to unlock it (as her password is in English !).
HELP PLEASE !
Thanks heaps
frustrated mum, sad daughter

hanzee wrote:
Hi everyone,
Hope someone can please help me. My dughter was playing around on her playbook with th e language settings and didn't change it back to english before shutting down. She is now unable to unlock it (as her password is in English !).
HELP PLEASE !
Thanks heaps
frustrated mum, sad daughter
On the keyboard, at the bottom on the left beside the spacebar, there is a button that look like a globe, tap on it and from there you can change the language for the password.
I hope this help
Using the Playbook and the Z10 and the Z30 and loving them
Martin

BlackBerry ID - Password Reset Issue

Hi I'm having problems changing my BB ID password, it keeps saying the" value you have entered is invalid". I keep trying it and the same thing keeps coming up all the time. Please can you help me

Are you entering letters and numbers only? Special characters are not permitted (I don't think so, anyway).
I hope I've been helpful.
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Reset Blackberry Account Password

Hi
I am attempting to log into my blackberry account for the App World. However i cannot remember my password or answer to the secret question. is there another way to reset my password.
Thanks in advance
Solved!
Go to Solution.

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.
You can create and reset your BlackBerryID Password from this link:
http://us.blackberry.com/id/
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Password reset for Blackberry Torch

How do I get back into my Blackberry Torch if I don't remember the password. I purchased a new phone and had this Torch in a drawer. My adult son lost his smartphone so I was going to let him use the BB. When he put a new SIM card in it the BB wants a password and i have no idea what it is, in fact I thought i had wiped the BB clean as I was thinking about selling it. Help I don't care if any of my info is on it. I just want it unlocked so he can use it.
Solved!
Go to Solution.

Hi Shopppr.
hello to your solution you can write the word Blackberry asks you for the password but can remember introudce password incorrectly several times then try more than 10 times when you type the word displayed writes Blackberry.
This will make your blackberry then make you do a reset factory to let the Blackberry completely like it came back without password to reset and let it do all the process you can put the SIM from your carrier.
Now you can enjoy your Blackberry once again.
Regards.
Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
@ gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Can no longer login to Blackberry App World or get a password reset, please help!

I cannot login to My Blackberry App World on https://blackberryid.blackberry.com/bbid/login/
I have entered my email and password but it is rejected.
When I ask for a password reset I am prompted to answer a security question. The security question I am given is one I have never set, so I do not know what the answer is meant to be!
Consequently I cannot get a password reset so am unable to access My Blackberry App World, either on my phone or on a pc.
What has happened to my account and why can I no longer log in..?

Apparently, there was something corrupt in my Profile. I backed up my default profile, created a new one and copied over the critical folders and files - the addons; backedup bookmarks, places.sqlite; password info in key3.db and signons.sqlite.
Issue resolved.

Blackberry app world password reset

Hi please help me I want to reset my blackberry I'd password I have forgoten it how can I do it cause I have tried in many ways but I can't get access

Hi and Welcome to the Community!
Here is a KB that discusses your options:
KB26361 How to change or reset a BlackBerry ID password
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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Cant reset Blackberry ID password as I can no longer access my o2 email

I have forgotten my blackberry ID password...........when I attempt to reset it, the link is sent to my email address i can no longer access from o2. Any suggestions please??
Solved!
Go to Solution.

Hello
For security reason, RIM deliver a confirmation email which accessible from our computer, not to our handheld device. If you still own that BlackBerry ID associated email address , you can find it in your laptop. But if you're no longer have access to that email, you are stuck and need to create a new BBID.
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• If your issue solved, mark the best post in your thread as Solution

How do I Remove Blackberry protect on a Curve 9360 if I have forgotten my password ???

How do I remove Blackberry Protect on a Curve 9360? I have forgotten my password and have exceeded the number of times that I can enter a password. I have tried going into the program but it does not allow me to remove the tick where it says "delete blackberry protect." Now every 5 minutes or so I recieve a notification telling me about blackberry protect. Please help!!!!

Try going to Options > Device > Application Management.
Scroll down to BlackBerry Protect, don't click on it but scroll over it and press the Menu key > Delete.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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How to password reset/factory reset Blackberry Bold?

Hi,
My friend has lost is Blackberry Bold password and now couldn't login so how can I reset the device?

Hey rapster88,
Welcome to the forums.
If you have forgotten your device password you will need to wipe the device by entering the password incorrectly 10 times.
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Username and password reset for emails

Hi, I have recently upgraded my phone and my husband is now having my Blackberry. However, I can't remember my username or password to login to change the email address over. Can anyone help me. I have phoned O2 who can't help. My husband is with TMobile and they can't help either. I'm at a loss now. Is there a reset button so we can erase what data is on the phone?
Solved!
Go to Solution.

cldanks wrote:
Is there a reset button so we can erase what data is on the phone?
Sorta, yes.
You can wipe the device of all your personal information and get it back to almost factory like settings... Options > Security > Security > Security Wipe.
If your device is locked to O2, and he is using it on Tmoible, it will need to be unlocked for use on a different carrier. See the instructions and links below.
Then, he will need the BlackBerry Data Plan on his Tmobile account and have the device PIN/IMEI registered for use on Tmobile. You must have the device PIN and IMEI released from your OS account.
Good luck.
To determine if your BlackBerry is already "unlocked" or not:
1. On your BlackBerry, go to Options > Advanced Options > Sim Card.
2. At that screen type MEPD (see note below) on your keyboard. A new menu will pop up.
3. Look for Network in the list.
4. If your device is "unlocked", it should say Disabled or Inactive. If it says Active, it's still locked to that carrier.
If you need instructions on how to unlock your BlackBerry for use on a
carrier other than the one to which it is branded, check out BlackBerry
Unlocks This is a trusted and know by me unlocking vendor.
and read this link for instructions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Yahoo security password resets are causing misery ...

Yahoo has stepped up it's security and as a result is forcing many of us to reset our passwords when their program detects 'unusual activity' Quite what that means I don't think anyone really knows. I have been forced to change my passwords twice in the past three weeks. The ensuing havoc this causes is extraordinary. The password resets itself for brower access but it can take days or weeks for the servers to be updated for Outlook or Blackberry to be able to use the password. I have no spent some twenty hours trying to sort this out. It is a problem that BT is unaware of although I have made four complaints about it. BT seems to have structured itself to be largely ineffective to deal with any complaint. There is no person that you can speak to that actually can take responsibility. An organisation that is so slow to respond and so poorly organised to respond to customer problems in a effective way is going to loose my business. When they call you and can't reach you they just leave a message that they will call back. It would make sense to leave a contact name and number where you could call the technical line back when the customer is available. it is small things like this that show that this company has lost touch with pretty much all its values and principles. I have been BT for over 30 years and I have seen this company disintegrate into a confused mess.. I feel as sorry for the staff as for the customers, who have been structured into small cogs in the system with no power to actually solve things.

You have all had trouble with your password??? I have had this for months and it is only in the past week that this has stopped happening.People didn't believe me when I said my email client couldn't access the server. The cure[for a day] was to go to the BT yahoo sign in remove my correct password and re-instate it --that worked-for a day -so every day for several months I had to do this all the time. It has stopped at the moment but I wont be holding my breath I have had major problems with BT yahoo over several years and will be glad when that virus is removed and I am transferred to CP Yahoo high-jacks you to its paid for sites changes your tabs and bookmarks -sent me to the US yahoo website and the only option 2 years ago was to pay a website -to GET BACK TO BT YAHOO!!- It has multible accounts on Yahoo that I cant remove All business -The US-China-Italy many more ALL on my account I cant remove. I complained here and somone must have seen the complaint of an armed protection company who were using my account -that has now gone but the US government still think I run a government agency for the Native Americans and invite me to apply for grants for them. I will jump for joy!! when the yahoo trojan is removed from BT.

Blackberry Protect/App World Sign in Help

Hello, my phone is not letting me sign in to blackberry protect or app world as it says i am using the wrong password. I have checked this several times and also changed it to make sure i was using the correct one but it still isnt letting me sign in. I phone o2 who told me to speak to blackberry, then i phoned backberry who told me to phone o2 so I am out of options. Can anyone help me?

Hey,
Did you change your password using the following method?
1. Go to
https://blackberryid.blackberry.com/bbid/recoverpassword/
2. Enter Your Email Address (Username) and the verification code.
3.Click Submit.
4.You will recieve a password reset link at your email address.
5.Click the link and reset your password.
Let me know what happens!
1. If any post helps you please click below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

Blackberry protect password reset

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