Blackberry Q 10 automatica​lly turns on after i have shut it down

Hello, when i shut down my Blackberry Q10, it automatically turns on again after a couple of seconds. I have checked for some new Firmware already, but my device is up to date with the firmware release 10.3.1.1779 Can somebody help me?

Hi and Welcome to the Community!
That is a very strange problem. Did anything change just before this behavior started? A new app? An update of some kind? Something else?
Let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Z10 Freezing, automatica​lly turning off, battery

    I've had my Z10 since Saturday June 1st. So far I'm really enjoying it, having fun playing with it and getting use to it. However, since getting it it has turned off on its own several times and froze a few times. Is this a bug that will be fixed or a temporary thing that will fix itself or should I bring it back?
    My other issue is the battery. Charging seems to vary. The other night I plugged it in to charge and after 8 hours it was still charging. Other times it takes a couple of hours. 

    That is odd eight hours to do charge, something could be wrong with the device inless there any other solutions out there!
    Want to contract me? You can follow me on Twitter @RobGambino
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • Automatica​lly turns off

    Can't get the printer to stay on. After booting up, it cycles through the light indicators, the carriage slides back and forth once, then immediately shuts down.

    Dear Costumer201,
    Please follow the steps of this document:
    http://support.hp.com/us-en/product/HP-Officejet-H​470-Mobile-Printer-series/3434453/model/3434454/do​...
    http://support.hp.com/us-en/product/HP-Officejet-H​470-Mobile-Printer-series/3434453/model/3434454/do​...
    I hope you find it helpful.
    Greetings.
    * I am not an employee of HP, my work is voluntary.
    If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
    I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
    and click on the icon if you want acknowledge the assistance.

  • My BlackBerry z10 turnoff automatica​lly when battery reaches 75%..what we do??Pls help

    My BlackBerry z10 turnoff automatically when battery reaches 75%..what we do??Pls help

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs. If it fails, please try it again but increase the wait time in step 4 to 2 hours, and perhaps as long as 3-4 hours. Sometimes this can recalibrate the battery meter.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My fully charged macbook air won't turn on after a forced shut down??

    last night i forced my MBA to shut down because it kept automatically shutting down and restarting by itself. after that, i tried to turn it back on and nothing worked. i tried all those tricks by pressing different keys to turn it back on but none of that worked. i only got this computer like 2 months ago so im pretty annoyed right now.

    A two month old MBA is under warranty.  An appointment at an Apple store genius bar will put your Air back in operation.
    Ciao.

  • Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

    i dont know how to fix this help

    Basic Troubleshooting Steps when all else fails
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • Firefox opens tabs after I have shut down and reopen

    Each time I open Firefox, the program opens multiple tabs that I had searched and reviewed a couple months ago. I have attempted to properly log off Firefox. I have also uninstalled the Firefox program and all its components and then reinstalled the program. I have met the same results. All the tabs reopen each time I open Firefox. I have been happy with Firefox and would hate to have to give up on the program. Please help me.

    Hi Janine, do these tabs only appear at startup or do they also appear when you open a new window using Ctrl+n or when you double-click the Firefox desktop shortcut a second time?
    ''If they show up with Ctrl+n AND every time you use the desktop shortcut:''
    You might have accidentally made those tabs your home pages. You can view/edit/reset your home page(s) in the Options dialog. These articles have more information:
    * [[Startup, home page and download settings]]
    * [[How to set the home page]]
    ''If they show up whenever you use the desktop shortcut:''
    These pages might somehow have been added to the shortcut's "target". You can check that by right-clicking the shortcut > Properties, then on the Shortcut tab, the Target should be the following with nothing after it:
    "C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
    ''If they only show up when Firefox starts up:''
    Firefox may be set to restore a previous session. Normally this shows windows and tabs from your most recently closed session, so it's strange that you get older ones. If you always want to start with your home page, you can make that change in the Options dialog. This article points the way:
    * [[Startup, home page and download settings]]
    Does any of that help?

  • Why does my MacBook Pro Force Restart After I Manually Shut it Down?

    I don't understand. At night when I shut down my computer, the force restart screen comes up and its killing me. I always have external HD's plugged in, so I know this is not good for them either. Please help!

    I would recommend that you run your Disk Utility. You can find this under Finder<Applications<Utilities and then Disk Utility. I have had fore restarts happen to me and after running this it went away. Just make sure you select the hard drive you suspect is giving you issues.
         Hope this helps!    - Nate

  • TS3694 Why does my ipod keeps powering off, and when I turned if on, I have to press down the power button and the screen button at the same time ???

    Why does my ipod keeps powering off, when I have to turn it on ... I have to press on the power button and the screen button at the same time ??? over and over again. I just got this in December 2011 as a gift.

    I am having similar 'freezing' problems with many programs (Mail, Safari, iTunes, etc.). I have done a clean install of Lion instead of an upgrade when it came out. Perhaps something went wrong with my install? I'm thinking about wiping and reinstalling.

  • It says my iPad has 700 mb, but when I try to download a game that is only 300mb it says I have no space available. I have shut it down and turned it back on, and nothing changed. Can anyone help?

    I don't know why it won't let me download a game when I have enough space. help please.

    I'm not 100% sure of how this works - but it works something like this  -You typically need twice the amount of space required and maybe even more to allow the download to "expand" when it completes. Like on a computer, the download size is smaller than what the finished size of the app will eventually be, so even though the download is only 300 MB, it may expand to a size that exceeds what space you have left.

  • My Mac Mini keeps rebooting itself automatically after I've shut it down!

    Hi All,
    Something that has been going on for a few months now is that when I go to close down my Mac Mini, it goes to the white screen, then goes black, and then suddenly reboots, and comes up with something like "Your computer is rebooting because of a problem"....I am running Mountain Lion (latest version).
    I can avoid this happening 9 times out of 10 if I go into Disk Utility and do a 'repair permissions', but surely this is WRONG.
    I have my Mini plugged into an Apple LED Cinema Display, so problems with HDMI as I've read in other threads.
    Anybody else experiencing this problem and anybody resolved it?
    Thanks
    P

    Interval Since Last Panic Report:  81 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    xxxxx
    Fri Mar 15 20:17:52 2013
    panic(cpu 4 caller 0xffffff80272b7e75): Kernel trap at 0xffffff802730ec54, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000000000000e0, CR3: 0x000000002790b001, CR4: 0x00000000001606e0
    RAX: 0xffffff8047fab808, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000002
    RSP: 0xffffff8253cb3b20, RBP: 0xffffff8253cb3b20, RSI: 0x0000000000000001, RDI: 0x0000000000000000
    R8:  0xffffff80276e601c, R9:  0xffffff8029ee6e90, R10: 0xffffff81f7f2f000, R11: 0x00000000ffffff00
    R12: 0x0000000000000000, R13: 0xffffff80481ae1f0, R14: 0xffffff8047fab808, R15: 0x0000000000000002
    RFL: 0x0000000000010246, RIP: 0xffffff802730ec54, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00000000000000e0, Error code: 0x0000000000000000, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff8253cb37c0 : 0xffffff802721d626
    0xffffff8253cb3830 : 0xffffff80272b7e75
    0xffffff8253cb3a00 : 0xffffff80272cd3bd
    0xffffff8253cb3a20 : 0xffffff802730ec54
    0xffffff8253cb3b20 : 0xffffff802750f022
    0xffffff8253cb3b60 : 0xffffff80275145a1
    0xffffff8253cb3b90 : 0xffffff80275144e8
    0xffffff8253cb3c00 : 0xffffff80275178cc
    0xffffff8253cb3c30 : 0xffffff8027310f7f
    0xffffff8253cb3c60 : 0xffffff80272f07a3
    0xffffff8253cb3cb0 : 0xffffff80272efef1
    0xffffff8253cb3cf0 : 0xffffff80272f03ea
    0xffffff8253cb3d70 : 0xffffff8027504bca
    0xffffff8253cb3dd0 : 0xffffff80272f8ec2
    0xffffff8253cb3e20 : 0xffffff80272f183a
    0xffffff8253cb3e60 : 0xffffff8027563ece
    0xffffff8253cb3ed0 : 0xffffff8027570932
    0xffffff8253cb3f50 : 0xffffff80275e060a
    0xffffff8253cb3fb0 : 0xffffff80272cdc03
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    12C3103
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
    Kernel UUID: 3F93B852-872F-3DF0-BCF8-46D48024C422
    Kernel slide:     0x0000000027000000
    Kernel text base: 0xffffff8027200000
    System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
    System uptime in nanoseconds: 5184560753542
    last loaded kext at 307181025401: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa902c000, size 65536)
    last unloaded kext at 527569875142: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fa902c000, size 57344)
    loaded kexts:
    com.parallels.kext.prl_vnic          7.0 15104.778994
    com.parallels.kext.prl_netbridge          7.0 15104.778994
    com.parallels.kext.prl_hid_hook          7.0 15104.778994
    com.parallels.kext.prl_hypervisor          7.0 15104.778994
    com.parallels.kext.prl_usb_connect          7.0 15104.778994
    com.vmware.kext.vmnet          3.0.0
    com.vmware.kext.vmioplug          3.0.0
    com.vmware.kext.vmci          3.0.0
    com.vmware.kext.vmx86          3.0.0
    com.avatron.AVExFramebuffer          1.7
    com.hzsystems.terminus.driver          4
    com.globaldelight.driver.BoomDevice          1.1
    com.avatron.AVExVideo          1.7
    com.attotech.driver.ATTOiSCSI          3.4.1b1
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.iokit.IOBluetoothSerialManager          4.1.2f9
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.81
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDA          2.3.5fc12
    com.apple.driver.AppleUSBDisplays          357
    com.apple.driver.AudioAUUC          1.60
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMikeyDriver          2.3.5fc12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.ApplePolicyControl          3.2.13
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelHD4000Graphics          8.0.6
    com.apple.driver.AppleIntelFramebufferCapri          8.0.6
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.0
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.5.0b9
    com.apple.driver.AirPort.Brcm4331          612.20.15
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleUSBXHCI          1.5.1
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.driver.IOBluetoothHIDDriver          4.1.2f9
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.5fc12
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSurface          86.0.3
    com.apple.iokit.IOBluetoothFamily          4.1.2f9
    com.apple.driver.AppleHDAController          2.3.5fc12
    com.apple.iokit.IOHDAFamily          2.3.5fc12
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginFamily          5.3.0d47
    com.apple.driver.AppleGraphicsControl          3.2.13
    com.apple.driver.AppleUSBAudio          2.9.0f6
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.2f9
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleUSBMergeNub          5.5.0
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.1.8
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IOUSBUserClient          5.5.0
    com.apple.iokit.IO80211Family          510.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.0
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.8f0
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 768 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
    Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, apple_vendor_id, 0x9136, 0x1d110000 / 6
    USB Device: hub_device, apple_vendor_id, 0x9137, 0x1d114000 / 10
    USB Device: Display iSight, apple_vendor_id, 0x8508, 0x1d114200 / 13
    USB Device: Display Audio, apple_vendor_id, 0x2912, 0x1d114100 / 12
    USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9236, 0x1d114300 / 11
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828a, 0x1d181300 / 8
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

  • I called my apple care for support. I purchased iTunes Match and after I brought I have been waiting 12 hours and it is still in  step 1 of 3 waiting to complete????? I have shut computer down and brought back up still will not complete steps

    I called support and I am still 12 hours later waiting for iTunes natch to complete the steps

    I called support and I am still 12 hours later waiting for iTunes natch to complete the steps

  • Power up IP phone Remotely after energywise has shut it down

    All,
    We have a situation where we power down half our offices IP phones using energywise. We monitor the power usage using Solarwinds. No problem. However because or PC's are connected to the phones we can't use remote desktop to get to our PC's because the network will be down.
    Cisco IP phones don't respond to WOL packets. Tried that. Is there any way we can remotely power up an IP phone outside of energywise if we need to remote desktop to our PC's.

    Thanks for the reply, I was just wondering if there any software out there that could power the devices without the users logging into the switch to do it.

  • Help me! My macbook pro wont turn on after sudden shutdown error

    My macbook pro 13" mid 2012 wont turn on after a sudden shut down i dont know what happen please help ive tried to reset SMC but it didnt get any better please help me

    Try Resetting the PRAM

  • Macbook freezes and won't turn on after using itunes and going to standby

    My macbook pro "locks up" when I am using Itunes and I let my computer go to sleep or to standby mode. It won't turn back on without manually shutting it down and restarting the computer. I have had hardware diagnostics done on it and they all report back fine. If anyone knows how to fix this issue it would be greatly appreciated!!!

    The computer may think it is syncing with the iPod while you are attempting to go to sleep, thus is stuck trying to know what to do. Try dismounting the iPod first, and then disconnecting it, and then putting it to sleep.

Maybe you are looking for