Blackberry Q10 Contacts Issues

Question

We are having some issues with the Blackberry Q10 contacts and how it merges contacts together.
All of the contacts needed in the phone are stored in an Exchange account. When we added the Facebook, LinkedIn and Twitter accounts, it added contacts from those accounts as well into the contact list. We do not need these contacts to be synced, but I didn’t see a way to add the accounts without having the contacts sync with the phone. The major problem we are having is that the phone is merging contacts of seemingly random people. It would merge people together with completely different names with seemingly no reason to merge together. This leads to various issues like the wrong picture showing up and the wrong name showing up while making and receiving calls.
In addition to wanting help with resolving this issue, I have a few relevant questions.
1)      Is there any way to Unlink all of the contacts so we can quickly resolve the issue of random people being merged together?
2)      Is there any way to have Facebook, Twitter, and LinkedIn accounts on the phone but without having their contacts/connections synced into the phone’s contact list? 
Thanks

Answer 1

As stated you can unlink them one by one. You can also remove Facebook, Twitter etc contacts from the phone book list. By swipping down from the top of the screen, then select settings. There you will see, show accounts in contact list. You can select off to remove Facebook, Twitter etc.
However if you have a contact in your phone book who is also one of your Facebook, Twitter etc etc friends, those contacts details will be linked together and as stated, you'll have to unlink them one by one.
Craig Ashcroft Elite UK
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