Blackberry Q10 won't turn on after battery switch

I am a loyal blackberry user, but this will without a doubt be the last phone I EVER purchase from them.  I have been let down so many times in one device.
Despite always having my phone kept in an Otterbox case, with all ports covered and NO damage being done to the phone, THE CHARGER PORT BREAKS.  Now a weight and a wedge are required to prop the phone and charger at the correct angle to make contact.  Absolutely no reason for this to have happened.
As the connection became worse,  I resorted to purchasing an external battery changer and extra battery for my Q10.
Today, upon battery #1 going dead, I tried to switch to the fully charged backup battery.
It won't turn on.
No signs of life, no flashing LED.
All the information I've found on getting this device to restart involve a reliable charging port, which this phone does not have.
I am beyond dissapointed in the lack of worsksmanship put into these phones.  My device is just over a year old and has been treated properly.  It has become quite clear to me that these are being made of a disposable quality, to be upgraded when the newest model comes out.  Unacceptable.

Hey, this happen to me too.  I already use this BlackBerry for 2 days and that "thing" happened. I'm freaking out too but after that I did this to my BB:
1. take out your battery
2. take the wall charger and connect it to your phone
3. after you connect it, then you can insert you battery
4. click the turn on button (the red one) all the time.
5. and then just wait for a couple minutes, your BB will turn on again and charging
But when charging, don't turn your phone off.
That's all I know, hope it can help you. 

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