BlACKBERRY Q5: Cant recieve or send mails from my yahoo account on Tmobile

Please I cant recieve or send mails, when i went to account settings and tried to fix it with the solution provided on here for those who cannpot send except via wifi, now it shows server for account not responding.
Please help

To diagnose problems with Thunderbird, try one of the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.

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Morning Allan ,sorry hit the wrong button. Thank you for responding . Meant to reply not notify you that my issue was solved . It's not . I imported all my settings via iTunes and all of the accounts receive mail as I said but can't send . Can you tell me exactly what to change with regard to my outgoing smtp. and PE the authentication ?

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Solved!
Go to Solution.

gregch wrote:
I have email accounts with Apple (mobileMe), my own domain (hosted by Verio) and another of my own domains (hosted by Network Solutions) - as well as the BTinternet.com email account.
Until today, all four accounts were set up on my email client (Apple Mail) to use their own respective SMTP servers for outgoing mail, and all four have worked fine in this way for literally years.
This morning, I started getting error messages trying to send mail from the domain hosted by Verio ("cannot send message using the server [my own domain's SMTP server]").
In the end, I followed the steps outlined in a thread on this forum to "add" the account to BTYahoo, verify it, and change the email client settings to use BT's SMTP server. So now it works fine.
What I don't get is why I had to change this one account, when the other non-BT accounts (Apple and NS SMTP servers) continue to work fine as they are (ie using their own server details for outgoing mail).
Anyone know the answer? Obviously it works, so there's no problem (apart from wasting 2 hours this morning trying to figure out what the **bleep** had gone wrong), just curious as to BT's logic here.
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To be honest, the problem seems to be at the destination smtp service end and nothing to do with BT. You've not really supplied any details of the error message - is there anything else in the received message ?
You've assumed that it's a BT fault, rather than perhaps investigating the possible error at Verio. As the other accounts work as exists, it really does point at Verio (or indeed something local, perhaps a security package interferring etc).
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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BlACKBERRY Q5: Cant recieve or send mails from my yahoo account on Tmobile

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