Blackberry Q5 Media Card Encrypted. Cannot View files after doing Wipe

I have Blackberry Q5 media card that was encrypted. When it was full a removed that and changed with the new SD card. Later, I wiped my blackberry device.
Now I wanted to view the files stored on my old media card that was encrypted on same blackberry device but I am unable to do so. I am using the same device with same device lock password.
Please advice. Thanks in Advance.

If i do device switch then i understand. But when I wipe only my contacts and applications and "not the media card", i  don't remember that it warned me that i will not be able to use my media card again. I am using the same device, same device password and the same media card then why the blackberry will not allow me to view my files. What is the logic here?
The other person cannot have my device, my media card and my password all with him to breach my privacy isn't it?

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