Blackberry Q5 Woun't Start

i just buy this blackberry q5 2 days ago. First day the screen got blue and it restarted by itselft. And now it wount start up. i've triend to connect it to blackberry link and reload, and push the power button for 10 sec, but it wount start. Please give some advice

Never heard such a probem ! According to me you got 2 solutions :
- change your Q5 with a new one where you bought it
- don't change your Q5 and try to solve this issue by yourself :
- your phone's battery is full ?
- Is your Q5 charging when plugged to your pc with USB ?
- Did you try another USB slot ont your computer ?
- Did you try to delete then re-install the Blackberry drivers on your pc ? It mays solve your issue
Hope you will find a solution
Founder @ Addics à Blackberry 10
Blackberry Q10 outselling Galaxy S4 in France
Differences between Blackberry Q5 and Blackberry Q10 (written in French)

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Why my Blackberry Z10 dont have start screen??

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Rgds/

Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
*See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
*See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
*See --> http://kb.mozillazine.org/Uninstalling_toolbars
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
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My blackberry 9810 don't start

my torch 9810 don't start up. yesterday i send a bbm, and 30 minute later, when i look on my torch, it's just a black screen with red light blink, 25sec on and wait 1 minutes for other red blink
i call my phone provider and try
remove battery wait 10
plug on computer
remove battery and plug on computer
start blackberry software and software don't find anything like no phone
i xchange my battery between my two blackberry torch and my good one continu to work good and the bad one continu to red blink
my phone provider tell me that i need to buy a new one,
someone have a other solution ?

Hello!
From what you describe, I think you may have done these things, but I cannot tell for sure...
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
If it is your BB, these processes may help:
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
super666 wrote:
my phone provider tell me that i need to buy a new one,
Of course, if that is true, then there's nothing that can be done. Indeed, it's impossible to accurately diagnose a hardware level issue at this internet-distance.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Love my blackberry but really truely starting to hate it!

Okay,
so I moved from Iphone to Blackberry 8820 because my iphone started to piss me off (i hate touch screens)
I bought my blackberry from email its the 8820 Att version and I am using it on the tmobile network ( I called att and got it unlocked).
one of the reasons that I got the blackberry is because the gps feature, I travel a lot and having a gps in my phone sounded like an AWESOME feature.
The gps in the phone never locates a sattelite I can let it sit there all night and it will never find it. I went in to the Options - > advanced options -> gps and made sure that it was enabled. when I do the refresh so it will try to locate a sat. it shows all zeros.
I dont want to pay $10/mo for gps service if I am already paying $20/mo for a data plan, I have tried taking out the bat. waiting for 30 seconds and that didn't work either.
I paid garmin $100.00 so I can download all the maps to my 8gb sd card but it still doesn't work.
Please help me so I can fall in love with my blackberry all over again.

The in phone unit is not very good in the steel and glass canyons of a city. It should work in the areas with few highrise structures though unless the reciever has an issue.
That is why I purchased this.
It works great and is really not that expensive. I just hooked it onto my laptop bag and turn it on when I hit the rental car.
There is only two reasons to ever get into this field either as a hobby or a career, frustration and fascination. Unfortunately no matter which one has led you here today, I guarantee it will eventully lead to the other.
Quando Omni Flunkus Moritati
If the women don't find you handsome, and I'm quessing they don't, they should at least find you handy.

Blackberry 8520 does not start up

HI,
I have just bought a Blackberry 8520.
It has been working fine till today suddenly a white screen came on with a small clock icon in the centre.
The phone does not switch on. I have tired taking the batter off, sim and the memory card but nothing helps.
If anyone know how to rectify this problem I would really apprecaite it.
P.S I use MAC

You'll need to get access to a PC.
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry 9220 won't start after updating OS

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os that i didnt notice if the os was successfully updated bt wen i woke up in the middle of the night, my phone won't start. When i tried charging it, the red led light lights up then the initial screen where you see the "blackberry" word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi ThrineDee
Welcome to BlackBerry Support Forums
Have you performed an OTA software update ?
First be sure that the battery is fully charged then refer to this KB Article and try to recover your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9220 won't start after os update

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os thy i didnt notice if the os was successfully updated bt wen i woke up at the middle of the night, my phobe won't start. When i tried charging it, the red led light lights up then the initial screen where you see the blackberry word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi and Welcome to the Community!
You may need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry desktop Manager not starting on Gateway Computer

Can anyone help (Blackberry is struggling with this one). I recently purchased a new Gateway computer M- series, and have attempted to install versions 4.2.2, 4.3, 4.6 and each one of the installations completes just fine. when I launch the application, it starts long enough to flash on the desktop and disappears. This is making it very difficult to configure to sync with Outlook 2007. I'm also running Windows Vista. This has become a very frustrating and has gone on now for at least 2 weeks.

Hi there!
Here's a few KB's that might be helpful:
http://www.blackberry.com/btsc/KB02640
http://www.blackberry.com/btsc/KB15486
And you can always search the KB's for something more helpful:
http://www.blackberry.com/btsc/microsites/searchEntry.do
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My BlackBerry 8300 wont fully start.

OMG my blackberry was working fine the whole day and now it wont fully turn back on. It starts as if someone did a restart then it goes the ATT screen and the light flashes red and it redoes the whole restart thing please help me. Is there a way to fix this i've had the phone for over a year now and its in excellent conditions. I don't understand how it could've broken. Please help me PLEASE.

Have you tried resetting the device by removing and reinserting the battery for 30 seconds?
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Blackberry 9800 Torch not starting up or entering Safe mode

Hi all,
I am owner of a Blackberry 9800 Torch for about a year and now it does not startup. I turned the phone off last night and this morning it does not start up. I didn't make any changes to the phone so very strange.
The behaviour is that when I take the battery out and it turns on, the load screen start but the little white line only starts a little(2mm line) and then it restarts and does the same thing and loop over and over again in this till battery runs out.
I have tired to enter Safe mode by holding in the Escape bottom when the load screen starts or when the red light turn off but it does not enter Safe mode.
Please can anybody advise how I can fix this?
Thanks in advance,
Stefan

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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Blackberry is stuck on start screen with blackberry logo and 3/4 loading

Hey,
My blackberry messengers were not going through so i restarted it, after turning it back on it wouldnt load.
Now its been 3 hours and its stuck on the same screen with the blackberry logo and it loads 3/4 and then stops there. I called rogers tech support, and they said i have to reinstall os but when i try to do that and open the blackberry desktop manager and i connect it to my phone, it says that its waiting for device to start.
It wont load it though .. I dont know what to do Please help

Turning the phone off with the red phone key then restarting it will do little to nothing to ever correct a problem.
Make sure your phone is turned off. Turn it on again. Once the status bar starts moving, remove your battery then replace it a few seconds later.
Let us know if that does the trick.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BlackBerry Desktop won't start!

I have tried anything I can think of to open the desktop software and just get the same message, "BlackBerry Desktop Software has encountered a problem and needs to close." I can open device manager just fine, but not the desktop, even after I downloaded and installed the dotnetfx3.5, unzipped the 610._b034_multilanguage file and installed, and even tried to restart multiple times! Running Windows XP with Microsoft .Net 3.5, please HELP!!!

Hi and Welcome to the Community!
Please review these pages:
http://us.blackberry.com/apps-software/desktop/system_requirements.jsp
and ensure you fully meet the minimum system requirements. For instance, you said you are running XP...but, unless that's SP3, then you would not meet the requirements.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Desktop Manager wont start

I am SOOOO frustrated.
I have installed the BB Desktop Manager software (never installed or used it before) and it has downloaded fine but it just wont open!! No errors, just nothing. Am getting really frustrated.
Any ideas?

I am not sure I understand - are these instructions you have seen/been given?
What is the context for your post? I have an issue with DM 6.02 and Windows 7 which is that DM just won't start, the only workaround I have found is to downgrade to 5.0.1 which is not ideal but does seem to work. It worked fine on XP but when I switched to Windows 7 it installed fine but then would not start up.

Blackberry torch 9810 wont start after blackberry protect updated

got alert for blackberry protect update and installed up and went to reboot now . now my blackberry torch 9810 acts like it is restarting and will not come back on. need help asap!!!
Solved!
Go to Solution.

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Do not want blackberry desktop manager to start when turning on computer

I installed Blackberry Desktop manager and I cannot force quit. I shut down my Mac and it comes back and cannot close it or force quit.

Does this help? i don't know macs well, but looked around:
http://www.ehow.com/how_4501754_remove-start_up-applications-os-leopard.html
I'm hoping the entry for the blackberry program is there.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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Blackberry Q5 Woun't Start

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