Blackberry Service with BB10

Hey Blackberry Fans!
Im really looking forward to get the Z10 somehow. Since the availability in my country doesnt show up at all even on the main homepage of the z10. It seems that Blackberry isnt so popular here at all.(Sweden)
Anyhow i think im going to order it from an European reseller which hopefully will work in the Swedish network
My question is since it seems that older Blackberrys have required to have a specific service here to even use the phone for email and internet. And in some cases i have even heard that you would required that to use the phone at all..
Is that still the case with the Z10 with the whole new operating system? Or can i just use all the services (BBM included) with my current subscription?
Grateful for any answer regarding this

FYI...it's a "loss" for some, but a gain for others. There are very different pricing and capability features in different parts of the world for BIS.
For example, here in the USA, the best monthly price I could obtain for a BIS-plan was US$50/month with limited talk time (100 minutes, I think) and very limited (250MB, I think) data usage. Unlike some other countries, there is no "unlimited" BIS data in the USA at any of the lower prices. Further, in many countries, BIS is a "bolt on", incurring additional monthly costs over and above the also-required "generic" data plan (in the USA, often US$10/month).
With BB10, I have a US$30/month plan that includes 100minutes talk time, unlimited SMS, and 5GB of 4G data (it drops to slower speeds after 5GB, but data is truly unlimited). And all of my BB-proprietary services function perfectly (well, those that I use).
So, for me, BB10 is a wonderful choice now, where before it was a much more difficult decision to use a BB or not.
As for the loss of the hosted email services...that seems to me to have been an economical decision. Consider -- by eliminating BIS, BlackBerry is reducing their revenue. As a good capitalistic entity, they must reduce costs so as to remain profitable. If there is an adequate "free" alternative to hosting a service internally (as there pretty much is under BB10), then that seems to me to be a rather good business decision to make. I realize that many came to rely heavily on those hosted email accounts...but, well -- the only constant in the universe is change.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Activation Issue - Blackberry Connect with e61i on...

Hi,
I have been using the Blackberry Internet Service on my e61i with Vodafone UK for the past 9 months.
Today I upgraded the e61i firmware to version 2.0633.65.01, and the Blackberry Connect 4.0 7.45.0, but I am unable to re-activate the Blackberry service with my operator, Vodafone UK.
I also tried the BB Connect 4.0 version that is recommended on the Nokia site to work with Vodafone UK, but no luck either - possibly as the new e61i firmware is not backwards compatible with the older BB Connect 4.0 7.17.2 release.
My guess is that Nokia have not validated the latest BB Connect 4.0 7.45.0 version to work with the e61i on Vodafone UK's Blackberry Internet service, but I am stuck?
I thought of re-installing the older e61i firmware that did work, but I cannot seem to find a link to download versions other than the latest release (via the Nokia software updater) from the Nokia site?

24-Feb-2008 10:30 AM
nihonsurfer wrote:
Ahhhhh, I am not alone :-)
I have posted already a couple of messages - no reply so far. I have done the same upgrade like Patrick- with German's T-Mobile. So, it does not seem to be the provider whi i sleeping here. I asked already in 4 Club Nokia Service Points and two already commented that Nokia is releasing theor firmware at times too quickly and before having validated the most important applications on compatibility.
I really, really hope that Nokia realises that all those potential eg. E61i fans are up against the Blackberry fraction and if they cannot maintain their BBConnect SW up-to-date they will loose a bunch of "business users" to their competitors which are hooked to a BB enterprise server with no choice of another corporate mail handheld system.
Just wanted to share this with you so that you don`t waste your time finding what YOU did wrong in your upgrade. Been there done that.
Pleeeaaasse submit if anybody has an idea.
nihonsurfer
i believe this link might solve the problem, i did the same thing but this version of the bbc software solves the problem, at least it works on vodafone uk :-)
http://www.businesssoftware.nokia.com/blackberry_downloads.php?note=&re=EMEA&op=Other&pm=E61i〈=

Additional BlackBerry service from provider still needed???

Hi. There I aske my provider (T-Mobile Germany) if the additional BlackBerry service you had to rent for the "classic" smarphones like my Bold 9700 is still needed for the z10. The gal at the phone didn't know.
Do you???
Solved!
Go to Solution.

Hello,
It is confirmed that BIS is not required for BB10. But, beyond that there remain many differences and things continue to change. The carriers must re-work their networks in order to continue to support legacy as well as BB10 devices, since they each work so differently. In that process, there have been many different reports.
Some report their carrier telling them they must keep BIS active on their Z10 until the carrier finishes their reconfiguration, at which time BIS can be dropped. Others report that they can get no services on their Z10 if BIS is at all active with their carrier for their device. Still others report services (both legacy as well as BB10) stopping, starting, stopping again, then starting again.
All in all, you need to talk to your specific carrier...they control what is required on their network as well as how their network is configured.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry service not working while internet is working

Hi,
I bought the blackberry tour 9630 last week online (v 5.0.0.975) and i am battling since then to register the blackberry service. I am new to the BB world , hence I will provide the details of the course of events:
-I called my network provider (Cell C of South Africa) and signed up for the BIS service. I was adviced to reboot my phone. I did so and I did the diagnostic test. It shows radio connectivity but the ICMP ping echo fails and blackberry registration =No, connected to BB=abort, PIN-PIN=abort. I tried rebooting the phone (some hard reset as well). same result except in some cases the ICMP ping test says=Yes. The MSISDN displayed there is not my number, it displays a number from India.
-I called up the operator and told them the problem. They linked the BB PIN with my own number on the BB server(I guess) and asked me to do a hard reset. I did so, but the result is the same, still the old MSISDN showing. The agent told me that Cell C (my operator) does not have an agreement with BB for this model (I doubt if she has full understanding of how BB devices supposed to work). I did check with the MEPD code that this device is unlocked (everything was displayed disabled).
-I then sent the 'register now' from the 'Host routing table'. I did not receive anything at that time, hence sent a couple of 'register now' request. The following day I started receiving the sms from Blackberry 'Your handheld has been registered with the wireless network'. I received couple of them, looks like every time I move from 2G to 3G or vice versa I receive that message.
-I tried the whole process of diagnostic testing again after receiving this message, still the same (BB registration fails).
-Itried changing the pre-defined MSISDN on the handheld from Advanced option>SIM card, it said 'error accessing SIM'.
Does anyone has any idea of what is going on? I need to know if the problem can be fixed before I send back the phone.

ironman54 wrote:
Why would un hooking the wires and re hooking then work ??? I have this same problem - have been working with electronics since early 60's and this 'fix' would never have occured to me ! It sound like what many guys do when their car won't start - open the hood, jiggle the battery cables, stare at the engine and then call for the tow truck ! LOL !! Is there some type of 'reset' function like unplugging a unit from the A/C for 10 seconds to 'reset' or similar ?? Otherwise I don't 'get' why thise would fix anything. Its great that it worked but quite frankly it doesn't make a whol;e lot of sense unless one or more wires had been disconnected to begin with.
You say this was a 'common sense' repair, care to elaborate please 'cause the cold weather is coming and the set up I have now will not be very practicle in the cold weather: I'm runnng an extension wire out through the window to the jack on the service box. All inside wiring appears to be 'dead'. This doesn't make sense to me either considering the house is relatively new construction. Not like the wiring is ancient or anyhting.....ok, please enlighten me !
Probably because somewhere one of the jacks has corrosion in it and is shorting. When removing the plugs check the connections pins for green copper salts and if you see any clean them up and also the corrosion that is probably on the rj11 jack connectors too.

How do I use hotmail via Blackberry services and not via phone network so not using up my data?

Hi,
I have a new Blackberry 9360 and am having trouble with it. They said in the shop that I can access my yahoo mail without using up my 250mb of internet data, so can access it using the Blackberry services rather than the internet. I can't work out how to do this and can only seem to use the email through the internet where the messages come into my 'Messages' on the 'Home' screen, therefore I'm using up my data every time I open an email message when it comes in.
Can anyone please help me as I'm wishing I could go back to Nokia at the mo!
Many thanks.

Hi, thanks for your reply.
They gave me the impresssion in the shop that I could access my existing yahoo hotmail, send and receive messages on it for free via the BlackBerry services and not use up my data allowance and they didn't mean the Blackberry email which is a different thing. Have they misled me with this?
Many thanks for any advice.

Device is connected to to a wifi network but does not have access to Blackberry services over wifi connection

please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!

With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal.

URGENT Vodafone "vodacom" blackberry service stopped Working in CDMA phones in WHOLE South africa

customers using CDMA devices like storm 9530,tour 9630 ....can not use blackberry service due to vodafone "vodacom" netWork issues !!!!!!
it looks like they have removed CDMA device identifiers for their BB service books, so any time a CDMA device attempts to re-register with the network (such as after an update), they cannot do so. and they blame it on the cdma phones ...........
here is vodacom comment regarding the issue:
VODAFONE WANTS US TO BUY NEW PHONES....!!!!!!
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
The Blackberry device you are using is a Blackberry CDMA device.
Blackberry CDMA devices are brought to South Africa from foreign networks.
Blackberry CDMA devices are experiencing problems with the Blackberry service due to the incompatibly of these CDMA devices with our GPRS/3G Networks.
Regards
http://www.hellopeter.com/vodacom/complaints/vodacom-stops-supporting-blackberry-verizon-handse-8567...
http://www.blackberryforums.com/blackberry-help/260808-help.html
http://forums.crackberry.com/general-discussion-f2/help-guys-737775/
http://www.blackberryforums.com/blackberry-help/259953-cdma-storm-internet-service-suddenly-stopped-...
ANY HELP REGARDING THIS MATTER PLEASE?

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users.
There's no Vodafone/Vodacom or RIM personnel to comment on your issue.
Sorry about the problems.
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Blackberry registeration with CME

hi all,
I want to know whether one can install the client on blackberry phone same as nokia e71 and register the blackberry phone with cme via wifi. Can somebody provide the link for the documentation
Regards
Nareh

It seems BlackBerry launched complete product - the BlackBerry® Mobile Voice System that can be integrated with CME:
http://na.blackberry.com/eng/services/business/blackberry_mvs/
Here is Configuration Guide:
http://docs.blackberry.com/en/admin/deliverables/20062/BlackBerry_Mobile_Voice_System-Configuration_Guide--1079341-0901073810-001-5.0.1-US.pdf
What I have noticed from document is that "the BlackBerry® Mobile Voice System integrates your organization's PBX phone system with the BlackBerry® Enterprise Server to extend desk phone features to BlackBerry devices". In other words you will need BlackBerry® Enterprise Server working as well for the system to function.
So I guess to install all it if you have only couple of BlackBerry phones is senseless.
I'm curious if it would be possible to use without BlackBerry® Enterprise Server having just simple client on the phone like Nokia Call Connect, for instance with Nokia E-series phones.

How can i sync my blackberry device with iCloud

How can i sync my blackberry device with iCloud

You can't. iCloud is an Apple service for Apple mobile devices and Macs/PCs.

No Blackberry service on WiFi (After 10.3 update)

When our Blackberry devices updated to 10.3.1 (3, z10's and 1, q10) The Blackberry symbol dissapears when any of our Blackberry devices are conected to WiFi (with Network switched off). No BBM. All other internet functions are fine, email, browsing, WhatsApp etc.
BBM Voice and Video still work!!!! My World in Blackberry World no problem
This is on all WiFi conections at different locations.
When Network is switched back on and signal established then the Blackberry symbol re-appears and all is well.
I am in the UK
What I have tried:
1) Registering the device when on WiFi (Device registered)
2) Logging into Blackberry ID from the browser ... no problem, logs in no problem.
3) Reloaded device software .... problem still there!
Is this a known issue with 10.3 and what else can I try?
NEW: Just removed the SIM card from my phone and discovered that Blackberry Service (symbol re-appears) on the WIFI ............... Whats happening?!!!!!!!!
Put it back in ........... service gone again on WiFi (still OK on network)

Are these devices on a company BES?
They leaving the SIM in. Go to Settings > Network connections > Mobile Network and turn up off the network, leaving data services and wifi on.
Can you connect to BBM then?
Also. Check your AppWorld after upgrading to 10.3 to see if you have an upgrade to BBM.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Limit of 500 msgs on E62 w/ Blackberry Service?

I have the Nokia E62 with Blackberry service from Cingular in the US. I have 2 email accounts configured on the device: a corporate one using Blackberry Enterprise Server & a personal one through my ISP. Both accounts get maxed out at 500 emails each. After 500 emails, the unit starts deleting the least recent message.
I have talked to Cingular about this a couple of times & they have indicated that there shouldn't be a limit.
Any ideas from anyone?

You really should try to paragraph if you want people to read your rant. Mary

Blackberry service on E60 v3.0633.09.04

Have recently updated my E60 to v3.0633.009.04 firmware and whether restoring backup or starting afresh I am unable to get the blackberry service working. I have the required sis file from nokia business (vodafone UK version) but it indicates that it will only install on v2 firmware and if installed there is no option to setup up the service in messaging as before.
I appologise for posting this in other threads but wonder if anybody else has encountered this or have a solution. Failing that, do Nokia support have any indication when the service will become available again?
Richard

It's a pity, especially the fact that it is suppoesed to be a business handset yet there is no BB software for the newer firmware yet. One would think that at the same time they launch the new firmware they would automatically update the BB clients software too.
I am now alas facing a similar problem. I have aquired an E65 from Nokia South Africa as a gift and wanted to try out it's Blackberry features. However there is only one Blackberry version avaiol able for it which is also not specified for my phones software. However in this case when I try and update my E65 to the software specified with NSU it tells me there is no software available???
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

Blackberry Service Option

Hello
I bought a BB Curve 8520 in France with a 24-month subscription.
The seller forgot to check the Blackberry Service Option in my file when it is included in the forfait. Therefore, I can not access any Blackberry service.
I went in the store but they always tell me to wait. What ? I don't know...
Could I do it on your site (with the PIN and IMEI, I also have a statement of compliance in the box)?
Thank you for your help.

I have not even BBM on my BB 8520!
please, help!!

Blackberry service

has anyone used an e71 for blackberry service? i'm thinking of getting the e71. my current phone is the P1i---the last time i'm getting an ericsson--- and it works fine with smart's blackberry service. if the e71 is compatible then i'll get one in a jiffy.

Blackberry connect is not installable on the E71. Your only option is Mail for exchange.
Smitten by the E71.

Blackberry services not working on phone since last night

Have phoned Orange who tell me the problem is with Blackberry but they dont know what or who is affected. I have no sevices on my phone which i need for business since last night. What is going on???

Can you make and receive phone calls? Are you able to access the internet from the phone? Can you text / bbm? What services are you missing? Try a battery pull if you haven't done so.
This may help too
How to send service books using the email setup application on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB15402&sliceId=2&di...
You can also send the service books using the bis site:
https://orangeuk.blackberry.com/
Log in. If you have any issues creating an account or logging in, a quick call to your carrier will usually get it straightened out.
Once logged in, under Settings, click the link for Service Books, then select Send Service Books. You will shortly get confirmation emails in all email accounts associated with your Blackberry.
How to register a BlackBerry smartphone with the wireless network
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB15402&sliceId=2&di...
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Blackberry Service with BB10

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