BlackBerry Software won't stop "Working"

Everytime I plug in my BlackBerry Tour, the software reads "working" and it won't stop 'working." I tried to re-instal it, but failure as it would do the same thing over again. I need some help.

Hello flufflogic,
Welcome to the BlackBerry Support Community Forums
Have you tried popping out your battery and reinserting it yet? In the past this is what has resolved the issue.
Otherwise you may want to go through this Clean uninstall reinstall process for Desktop Manager.
Cheers!
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Similar Messages

  • SOLVED: BlackBerry Desktop Manager Has Stopped Working

    Good morning.
    Let me start off by saying I have a Dell laptop runing Vista 64 bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and has been working great synching my Outlook calender and my Blackberry.
    Starting about a week ago, the synch process gets all the way to the end and I get a message saying:
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      Problem Event Name: APPCRASH
      Application Name: DesktopMgr.exe
      Application Version: 4.7.0.37
      Application Timestamp: 49c1b7ab
      Fault Module Name: StackHash_6d57
      Fault Module Version: 6.0.6001.18000
      Fault Module Timestamp: 4791a783
      Exception Code: c0000374
      Exception Offset: 000aada3
      OS Version: 6.0.6001.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: 6d57
      Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
      Additional Information 3: 2dc5
      Additional Information 4: dbcf31406c7084dbad1f33e2de526f4e
    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409
    Any ideas?
    Message Edited by The_Geek on 09-29-2009 06:51 AM
    Message Edited by The_Geek on 09-29-2009 07:38 AM
    Solved!
    Go to Solution.

    I found this on another site:
    1.) Start the Desktop Manager software 
    2.) Connect the blackberry using USB Connector
    3.) Select "back-up and restore"
    4.) Select "advanced"
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    In essence it was a corrupt calendar data file on the Blackberry device, apparently.

  • Printer Software Installer has stopped working

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    Hello,
    Thanks for the post.  This is an odd one, I might suggest the method outlined below in the third link, if that does not help, I might recommend that you post this question on the following links below.  Good Luck!
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=...
    I worked for HP but my posts and replies are my own....Thank you!
    *Say thanks by clicking the *Kudos!* which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

  • Alltel 8330 Curve "Blackberry Device Manager has stopped working" HELP!

    I am a brand new smartphone owner, and first time owner of any Blackberry product, so I am a little overwhelmed here.  My problem stared about a month after I purchased my Curve.  Everything was working great, syncing everything, no problem.  Then, I started getting the following message:
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    The reason your device is running sluggishly is that you are running OS 4.5 on it.  That is the latest OS the 8100 will run.  However, it's slow running that big OS.  There is no OS 5 or 6 for the 8100.  You may be able to update to a slightly newer version of the 4.5 (4.5.0.188 is the latest) but you won't see much difference.
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    http://www.blackberryforums.com/general-8100-series-discussion-pearl/236835-latest-os-8100-4-5-0-313...
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry 9220 track sensor stop working

     blackberry curve 9220 is a good set to use, but now i face some problem with track sensor.
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    plz help me out guide me what to do..

    You can purchase the trackpad piece and replace.
    Try truesupplier.com
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry curve 9220 abruptly stopped working

    I have purchase a blackberry curve 9220 in last week of march this year, after three months its aburptly stopped working. I have submitted it around 11 days back to delhi based blackberry service center (Expert Center, Nehru Place, New Dehli) but till now there is no update. 
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    I recommend an iPhone and you need to follow up your unit. Getting or replacing a smartphone can be expensive; more than $200 for even the most basic model. One of the questions sales representatives will often ask is if you would like to insure the phone. Is that insurance worth it?

  • Every button on my blackberry curve 8520 has stopped working help!!!

    Hi all, i dont know if this is a popular question but all the buttons have stopped working on my phone it started with a few of the not working like the n button the o button ect and the the other day all the buttons just stopped can someone help me to see if its a softwear issue or a problem with the phone itself. thanks 

    It sounds like what I have seen multiple times on a device with moisture damage.
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    *On the dashboard of your car on a sunny day
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Apple Software Update has stopped working

    "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    Windows 7, iTunes 10.1.1.4 - trying to update to 10.2.1.
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    Any suggestions? Thanks.

    Can you update successfully using an installer from the website instead?
    http://www.apple.com/itunes/download/

  • HT201210 while downloading new software my iphone stop working

    While downloading latest version of itunes on my iphone has stop working and no longer alows me to use it?

    1hibbert wrote:
    While downloading latest version of itunes on my iphone ...
    You cannot download iTunes to your iPhone.  iTunes is part of iOS.  So it's not clear what you were doing exactly.

  • Iphoto won't import photos and application won't stop working

    Recently, when I have tried to import photos from my card reader the iphoto application appears to be working to locate the pictures but it freezes.  It won't respond to the "Quit" function, window won't close, can't eject my device.  The only way to stop the application is to shut down the computer.  I have over a 1000 pictures in iphoto and can open and manuever in iphoto as long as I don't try to import.  I am running the iPhoto 9.2.1, with the iphoto Library upgrader being 8.1      Any ideas to correct this problem? 

    Option 1
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  • Gourp Policy software installation suddenly stopped working

    My GPO'S were all in wonderful working order, I just imaged 30+ machines using the same policies with no problem. 
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    I could really use some help on this, spent the last few days smashing my head on my desk.

    > under component status\software installation: "The installation
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    > and that you can access it."
    grab a copy of psexec, open an admin commandline and run "psexec -s
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    Martin
    Mal ein
    GUTES Buch über GPOs lesen?
    NO THEY ARE NOT EVIL, if you know what you are doing:
    Good or bad GPOs?
    And if IT bothers me - coke bottle design refreshment :))

  • Error message "Blackberry Desktop Manager has stopped working"

    I have a Blackberry 8310, and since dowloading the latest version of Desktop Manager software (Version 4.3) I have run into repeated problems with synchonization with my Outlook (using Vista).
    When I try to sync the device with my laptop, I get the error message in the subject line above, and Windows closes the Desktop Manager program.  This occurs when the Calendar function is trying to sync. 
    Anybody know how to fix this?

    Try the following:
    Make sure your BB is not connected to the computer.
    Close the desktop manager.
    Go to C:\Documents and Settings\<user name>\Application data
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    Connect your BB and open the desktop manager.
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    ~Tami~
    Intellectuals solve problems; geniuses prevent them.
    -- Albert Einstein

  • Updating iPod Software--Won't Stop 'Updating'

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    IBM T60   Windows XP Pro   30GB iPod Video

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  • BlackBerry Desktop Manager Has Stopped Working wile Sync Outlook Calendar

    I keep geting an error wile syncing my Outlook Calendar and prompts me to close the program.   I deleted and re-installed Desktop Manager but it keeps hitting me with this;
    Problem signature:Problem Event Name: APPCRASH
    Application Name: DesktopMgr.exe
    Application Version: 5.0.0.11
    Application Timestamp: 4a4bd539
    Fault Module Name: StackHash_6d57
    Fault Module Version: 6.0.6001.18000
    Fault Module Timestamp: 4791a7a6
    Exception Code: c0000374
    Exception Offset: 000b015d
    OS Version: 6.0.6001.2.1.0.256.6
    Locale ID: 1033
    Additional Information 1: 6d57
    Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
    Additional Information 3: 2dc5
    Additional Information 4: dbcf31406c7084dbad1f33e2de526f4e
    Anyone has a solution to this problem?

    Revising conflict resolution worked for me.  Here's the Knowledge Base link
    http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB17701

  • Blackberry Software Won't Recognize 8100

    Hello, I just recently bought a Blackberry Pearl 8100 and I wanted to be able to connect it to my computer so I downloaded the newest software release of the desktop manager with media manager (though I think I didn't install it) and when I connect my blackberry, it says that it isn't connected.
    Windows seems to have trouble recognizing it.
    Any solutions would be great, thanks.

    Its always fun playing with something new.
    Hi and welcome to the BTSC forums.
    Enjoy your stay with us!
    Click for BlackBerry 101
    Click for BlackBerry Tips
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    BESAdmin's, please make a signature with your BES environment info.
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    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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