Blackberry storm 2 wont turn on

Blackberry storm 2 wont turn on, when I do it flashes on the screen goes a light gray then turns back of then back on again, when its plugged in it goes to a white screen with a battery on it and when I plug it into my computer, my computer doesn't recognize it neither does the blackberry software can somebody help?
Would really appreciate any help as I only brought it of eBay 2 weeks ago 

Hi iddon10,
Welcome to the BlackBerry Support Community.
Since your BlackBerry® Storm2™ 9550 smartphone is not detected by the computer, you may want to try starting a reload of the BlackBerry® Device Software without the battery inserted, reinserting the battery only after the software reload has started. This article will provide further steps. http://bbry.lv/onZ4Wf
This process will remove all personal data from the BlackBerry smartphone, so you will need a previoulsly taken backup file if you wish to restore your data.
Hope this helps.
-FS
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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