Blackberry storm 9250 won't switch on .

please can someone help me  my  blackberry storm  9250 won' switch on  , the only way is to take battery out  for a few minutes . have tried  a new battery , and when  i use the power off button to  switch it off completely  ,  its  dead again won't switch on  , therefore i have to  repeatthe process  removing the battery   ,then putting it back in the phone  and phonecomes on  itself without  me having to touch  the on  button on the top of the  phone  ,so  i have  to  keep phone on all the time  ,none ofthe two batteries have not lost  their  charge  either  . i  am not happy because  i paid over  £400  for this when new  ,  and its been   difficult to work even then  , as i thought it  was just me as ive got arthritis in both  hands  please can someone advise me  asap thanks  robbie

Hi
BB sometimes switches itself off and restarts itself for safety measures or due to some of the applications etc...this is common for BB mobile that when u reinsert the battery, it will automatically start, u dnt have to puch the on/off switch for that...u dnt have to take out the batter for few minutes for the restart, as soon as u put the battery, the BB will start.... 
with regards
simply abhik...
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