Blackberry storm 9520

please can someone help me asap as the on off button on the top of my blackberry is faulty , can it be temporarly repaired ,as if i have to release it as it is jammed , as i dont want to purchase a new button unless i have to ,i currently have the top plastic bit off the top of my phone thanks Robbie

Hey robbie53,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
For any repair options, I suggest contacting your network service provider or point of sale.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Device constantly rebooting - storm 9520

hello my dear forums support team,i have a issue on my blackberry storm 9520.a page fault appears when blackberry browser launching a web page.the device went to reboot constantly.but on the other hands when i launched the opera mini web browser everything works perfect.can someone please tell me what is wrong with my phone.i guest might be the software conflict or some files is missing????? RIM u need to do more better.......u r far more behind from others...
Solved!
Go to Solution.

Hello,
Well...things are what they are...
ipohsam wrote:
you need a sufficient active data plan to go along.if not the default blackberry browser will not retrive any web page.
With older OS levels (which, being an EOL product, is all that your 9520 can have), there indeed was a restriction on the native browser requiring subscription to an adequate data plan in order to use the browser, even via WiFi. That's just the way it was. With newer OS levels (only available, quite naturally, to newer non-EOL products), that restriction has been removed, and the browser can be used with WiFi only and no associated data plan. I wish it were different...but it is not.
BlackBerry devices indeed are very complicated...they were not really made for the casual user who depended on things to be simple and easy. And that's especially true for older device models, like yours is. Sadly, being an older and EOL device, there is no newer OS level available and hence, none of the newer easier to use features are available for that model.
I wish the situation were better for you, but sadly it is not, and is a consequence of choosing such an old and EOL device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Storm 9520 in reboot loop

I've got a blackberry Storm 9520 from my friend. It does not power on normally. It's stuck in a loop of reboots with ed light blinking. I have tried to reinstall device's OS many times with Loader, but it always stucks at "Reconnecting to JVM" after I plug in the cell, because it starts rebooting all over again.
Is there something I can do to make it stop rebooting all the time.
PS I even bought a new cell, in case the old one is dead - nothing helped - it's still rebooting.

Follow this steps using JL_Cmder.
1) Download JL_Cmder, unzip & install to the computer.
2) Now, go ahead and sync all of your info or back it up. If you DO NOT, you will lose it ALL, obviously because we are wiping the device.
3) If you do not have the latest version of the Desktop Manager, download it from HERE
Also, make sure, that you have the OS you are wanting to install to the device, installed to your computer as well.
4) Make sure the Vendor XML file is deleted if you are going to install a OS that is not from your carrier. The vendor XML file can be located by going toC:\ProgramFiles\CommonFiles\ResearchInMotion\Apploader
5) Make sure the DM is closed and plug in BB to computer via USB
6) Go to the JL_Cmder on your computer and double click it to start. Now, this may take a few tries to connect, so keep trying until it does.
7) On the first screen, Press any key to continue.
8) Now, if your device uses a password, enter it now. If not, press "N"
9) Press 4 to initiate the WIPE
10) Press "Y" to continue
11) Now type "blackberry" to continue
12) Now you will see a white screen with a '507' Error Don't worry, this is what you want! You are now ready to install the OS.
13) Open the DM
14) Select Apploader and step your way to the finish. After the OS is installed, it will take anywhere from 15 to 30 minutes to reboot the device. DO NOT UNPLUG THE DEVICE UNTIL THE APPLOADER SCREEN SAYS "THE LOADING OPERATION WAS SUCCESSFUL!!
15) Almost done. Now, with the DM still open go to the Main page and Select "Backup & Restore" and restore from the backup that was made before wiping.
That's it! You have now wiped your device with JL_Cmder
Make sure you follow the instructions, and you shouldn't have a problem. I hope this helps.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Blackberry Storm 2 (9520) - App - Whatsapp

Hi. Well the app Whatsapp Messenger on my Blackberry Storm 2 (9520) on the occasions won't send the messages, causing me to reboot. Is there anyway to fix this? I have the latest version of the app.

update Sunday November 29th 2009 :
- 9520 5.0.0.306 Vodafone DE
- 9550 5.0.0.320 Verizon Wireless
Here are several OSes available on the official webpage of BlackBerry:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
9520AllLang_PBr5.0.0_rel475_PL4.2.0.113_A5.0.0.306.exe Vodafone DE
9550AMEA_PBr5.0.0_rel497_PL4.2.0.124_A5.0.0.320.exe Verizon Wireless
In human words, all that translates into:
9520
Device Software release 5.0.0.475 / Platform 4.2.0.113 / OS 5.0.0.306 Vodafone DE
9550
Device Software release 5.0.0.497 / Platform 4.2.0.124 / OS 5.0.0.320 Verizon Wireless
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry torch 9800 recognized as blackberry storm 2. by OPERA mini

May I know why OPERA mini is recognizing my torch as blackberry storm 2 9520. & it is not possible change device?

Probably because Opera has not updated it's registry of devices?
That's probably why, and for Opera the 9520 is the closest to the 9800 it knows.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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How can I update my OS5 to OS6.0 for my blackberry storm 8520

How can I update my OS5 to OS6.0 for my blackberry storm 8520 plz help anyone thanks

Hello,
Well, first off...the 8520 is not a Storm, it's a Curve. The 9520 (which you put in your profile here) is a Storm.
So, if your question is about the 9520, then the answer is never. The Storm line is EOL, and as far as I understand, development stopped on the OS in the 5.0 range, and will never move beyond.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Is Verizon going to get the Blackberry Storm 3 (9570)?

I am currently an Alltel customer that was bought out by at&t. We are set to change over in December or January. I may or may not stay with at&t as I have heard bad things about their service. I am interested in a complete touch screen Blackberry and am wondering if Verizon is set to get the Blackberry Storm 3? I heard they were and then heard it was cancelled?! Anyone know? Thanks!

Verizon Wireless will have a lineup of new devices for release for our customers. For more information you can go to the Contact Us and sign up for Email Notifications. This will provide you with new on new release for products through Verizon Wireless. Here is the link to sign up for email.
http://www.verizonwireless.com/b2c/myaccount/selfserve.jsp

How to transfer photo's from blackberry storm to laptop

I was on the phone today with my mobile provider for 1 hour only to get the wrong information.
Then I was on with a blackberry representative for 1 1/2 hours. After which my media card would not work anymore.
I lost all my pictures and cannot format my media card. I removed it once during the time with blackberry rep and after that the pictures were all gone. I said Ok. Let's keep going we tried to format the card and it failed. I am waiting now for a new card. Hopefully there is a problem with the card. I can't imagine what happened when I took it out for a second that made it stop working.
My question is I did find on the site how to use the blackberry as a USB connection. It says I have to install the drivers separately for my computer to recognize it. The only problem is the instructions are old and not for my model phone.
All day today they are telling me then when I connect my blackberry storm 9630 it should appear in MY COMPUTER. I should then be able to drag the pictures from the phone to my pictures on my computer.
The memory on my phone is set for prompt in mass media storage.
The storm never shows up on My Computer. We did check and it shows up under hardware for USB connections it also works perfect with desktop manager.
The pictures take so long using that software I want to find an easier way to do it.
I still want to use the desktop manager for transfering my outlook stuff.
If anyone has any suggestions about the media card stuff please let me know as well.
Solved!
Go to Solution.

Hi susieq, I've had similar problems in the past (and still do - I just can't view the files on my media card when it's plugged into the Storm for some reason). What I've done is that I've found a microSD card reader and when I want to transfer my files to/from my computer, I just remove the card from my Storm, then plug it into my microSD card reader, and plug that into my computer and transfer the files using Windows Explorer (just like a would any other flash drive or external hard drive).
While not the ideal solution (as you have to find the card reader), this is actually the easiest way to transfer files to and from your computer and microSD card.
And given that you've already tried a whole bunch of things with both a BlackBerry Tech and your carrier's support line, this would be my suggestion.
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Hi my blackberry storm is out of charge and has turned o...

Hi my blackberry storm is out of charge and has turned off.
I only have the USB cable to connect it to my laptop. Can I charge it via my laptop by connecting this cable.
I would appreciate your urgent help.

Hi!
If you have already installed the BB USB drivers on your PC, then yes you can charge via USB. If you have not installed them, you can obtain them here:
http://na.blackberry.com/eng/services/desktop/
For charging only, you don't need the entire desktop software suite...just the USB drivers alone is enough for charging via USB.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Storm

Good mroning, I'm new here. I've had my Blackberry Storm (I believe the number is 9630) for a few years. Love it, of course I have on it Facebook; but, nothing more than that. Recently there was an upgrade to Facebook, I did the upgrade. Since that time I now am getting a run time error when I open FB. The only way for me to clear this and to be able to use the phone is for me to take the battery out of it. What is causing this and what can I do to fix it?
Greatly appreciate the feedback.

If you delete the app then reinstall it, that should take care of the issue. If not, post back and we'll look at other options.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry storm wont switch on

Hi guys,
really need help, my 15yr old son has a blackberry storm, I brought him in Sept, however the other day the battery went dead and now will not charge, the red light flashes and you se an egg timer appear on the screen but nothing else happens!! I've tried reinstalling software, but it says it isnt on there and you can click repair hich I've tried plenty of times, but then it wont complete it. can anyone help?Please???

Try this: Force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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Alternative for Google Sync for BlackBerry Storm 9500

Hi, recommend an alternative for Google Sync for BlackBerry Storm 9500 without BES / BIS, thank you!

from GMail, you can export your contacts and your calendar events to a CSV or XLS file.
then using the Desktop Software, you can synchronize those files to your device.
That being said, using a BlackBerry without BIS is having a very incomplete BlackBerry experience.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Syncing iTunes with BlackBerry Storm

I just bought the BlackBerry Storm and I was wondering on how I can sync my iTunes and iPhoto pictures on my BlackBerry Storm. Can anyone help?

Hello,
Try the BlackBerry Storm/iTunes forum here: http://supportforums.blackberry.com/rim/board/message?board.id=9500&message.id=7 228
Read the entire thread....
Carolyn

8703e blackberry email copy to blackberry storm

I have a Blackberry 8703e. I just purchased a blackberry storm. I have many emails on the old unit that I need on the new unit. How do I copy over the old messages. Some of the old messages are not on my local outlook on my computer. Please advise if this can be done

Welcome to the forum.
You can do a full backup of the 8703e, then connect your Storm and do an Advanced Restore (under Backup/Restore in Desktop Manager) and restore just the Messages database.
If you find a post here helpful, please consider giving the poster some Kudos

Flash on blackberry storm

I need to know how to install flash on my blackberry storm. I was given a site ...www.handango.com by my carrier and said i could download apps there but would not tell me what apps as they do not support the site.

you can move any icon either to the home screen or to another folder. Please the manual, either the paper one you received with your device, or the one online :
http://na.blackberry.com/eng/deliverables/2596/Move_an_application_icon_186968_11.jsp
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry storm 9520

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