Blackberry Storm II - Unable to add or edit contacts

Hi,
I have a two year old BB Storm II.
I have today been unable for the first time to add new contacts or edit existing ones.
I have tried a battery pull twice!
http://www.youtube.com/watch?v=1XX-er8HS1U&feature=youtu.be
Any advice or is my phone dying ?
Thanks
Storm II & Playbook user

stvn66 wrote:
Hi,
I have a two year old BB Storm II.
I have today been unable for the first time to add new contacts or edit existing ones.
I have tried a battery pull twice!
http://www.youtube.com/watch?v=1XX-er8HS1U&feature=youtu.be
Any advice or is my phone dying ?
Thanks
Hi stvn66,
Read this.
Unable to edit or create new contacts on the BlackBerry Address Book.
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB31333&sliceId=2&di...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

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