Blackberry Sync Problems

Help!!
Here is my situation: Apple iMac OSX5.8, Entourage in Microsoft Office 2008, BlackBerry Sync Manager.
Problem: When I try to sync with my Blackberry, whole contacts are lost on my Entourage/Address Book contact list. Just disappeared!
They are still on my Blackberry - so what happened to the sync?
When I try to set Sync Preferences on my mac, it wants a Mobile Me account number. Is there no way to Sync without paying for a Mobile Me account??? (I have no cash for this at all, but still have the need to sync).
Help!!!!!

Syncing a Blackberry has nothing to do with iSync or MobileMe so you'd be better off asking in the support forums for the Blackberry software you're using.

Similar Messages

  • Z-10 touch damage and blackberry sync problem

    HiI've got a really big problem.On my Z10 the touch isn't working anymore and need to get access to my contacts asap.So I like to copy all my contacts from the device to my PC (Outlook 2013, 32bit) with Blackberry Link. When I'm trying to copy the contacts with Blackberry Link I receive this error message: Sync was unsuccessful error – “CPreferencesManager:Configuration Value for /Preferences/Account_3_196610/DevicePin not set in TransConfig.xml for Translator RimBB”. In KB34453 Blackberry give this resolution: Resolution for Cause 1This issue is under investigation. A resolution is currently unavailable. Now I'm in a really bad situation, I have a broken Z10 with all my contacts in it and I have no access to them. KB Link:http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB34453&sliceId=2&docType=kc&noCount=true  Any suggestion? Thank you!!  Z10 -  newest stable version availableLink - newest version from the official website

    Thank you Ira. I tried it with the newest Link Version, unfortunately the other step is related to 64-bit Outlook - I'm using 32bit Outlook. Any other suggestions?

  • Blackberry link media sync problems

    Hi Blackberry Support,
    First of all, it's interesting that RIM brings a new style smartphone Blackberry Passport to gain additional market shares but the support has a structure for lifestyle people. In case of the main goal to develop extraordinaire products for business users i think is this not right way to get these customers.
    Now to the sync problems, the using Plattforms are used:
    MAC  OS X 10.10.1
    Blackberry Link Version 1.2.2 (Build 11)
    Blackberry -8C40 / Software Version 10.3.0.908
    Following bugs will be found:
    1. to sync music from mac to passport are partly not operate (from approx. 100 titles are 60 on the device, sometimes nothing)
    2. to sync calender & contacts are not operate in both ways
    3. to make backups from the device sometimes operate
    4. to sync videos -  only self made videos operate not iTunes movies
    5. the hole programm sometimes shut down by error report (Apple defect note is available)
    So please give me a advise or a solution to resolve the Problems.
    Cheers
    Qualityman

    Hi Guys and all the customers out there,
    Answering the Question after 10 days discussion to resolve the issue in case of Blackberry Link with Blackberry support is definite "NO" not at all!
    5 up to 8 Support People are communicate with me in case of the issue. Nearly nobody read the informations that i get from me. Again and again they ask me the same and i repead the same question "Did you read my message" but nothing more going on. Whatever grow with an support over 140 signs platform named Twitter?!
    My experiences over 4 weeks with Blackberry Passport and Blackberry Support exhibits, the device including the operating software are good. The support are not goal-directed, it is more an sorts of stall to winning time to resolve the issues in the backround. These are against the customers unfair and untransparent. 
    It would be better to say, yes we have problems with our link software and we will resolve it asap.
    The Company spins with this politics, the costumers decline this and sell the device or changing to another system.
    This is the main challenge for RIM to come back in the market!
    So for erverybody, before you desides to buy a blackberry device, take a accurately view to the supportforums!
    With this in Mind
    Qualityman
    Dipl. Qualitymanager NDS HF
    MAS Quality Leadership

  • Blackberry/Entourage/Mac Sync Problems

    Help!!
    Here is my situation: Apple iMac OSX5.8, Entourage in Microsoft Office 2008, BlackBerry Sync Manager.
    Problem: When I try to sync with my Blackberry, whole contacts are lost on my Entourage/Address Book contact list. Just disappeared!
    They are still on my Blackberry - so what happened to the sync?
    When I try to set Sync Preferences on my mac, it wants a Mobile Me account number. Is there no way to Sync without paying for a Mobile Me account??? (I have no cash for this at all, but still have the need to sync).
    Help!!!!!

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office/Entourage. Please post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • Sync problems with outlook 2007 calender

    I am new in this type of comms.
    BUT: I have a Palm Tungsten T5; have Palm Desktop 6.2.2 with the update for Windows7.
    I have a sync problem with outlook 2007 calender; contacts, ToDo, memos all ok.
    HotSynLog says: there are multi-day repeating records. [i knew that they do not sync, hence i deleted them PRIOR to syncing]
    I found the listed records BUT either on dif days and they are "no timed" ones! and NOT multi-days ones.
    I deleted them anyway - did a re-sync. With no different result. Still listed - though deleted and now non-existent.
    Error code: OLERR: 03-000F (0xaf604005) and others - if this means anything.
    Post relates to: Palm TX

    Hello,
    I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net.  When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME).  These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting.  Reference to @charter.net was removed.  My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks.  I also continue to get emails from both addresses without a problem.
    If you don't mind giving up the Yahoo calendar, I would do the same.  If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync.  Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
    I hope this helps.
    Tres

  • Sync problem with app world

    Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
    Synchronisierungsproblem
    Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
    Sync problem
    You have a problem with the connection to BlackBerry App World. Please try later again.
    So what is wrong? Somebody knows this problem??

    Got this problem all the time when I want to get an app over the pc to my BB. Here the text.
    Synchronisierungsproblem
    Es liegt ein Problem mit der Verbindung zu BlackBerry App World vor. Versuchen Sie es erneut.
    Sync problem
    You have a problem with the connection to BlackBerry App World. Please try later again.
    So what is wrong? Somebody knows this problem??

  • Re: Sync problems with Tour on PC

    I'm having the same problem and don't understand the reply.  I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy.  Frustrated!  Please help.

    LindaA wrote:
    I'm having the same problem and don't understand the reply.  I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy.  Frustrated!  Please help.
    Hi there!
    We are going to have your post split off into a thread of its own...I suspect your issues will be different than the OP.
    For reference, original thread is:
    http://supportforums.blackberry.com/t5/BlackBerry-​Tour-9630/Sync-problems-with-Tour-on-PC/m-p/361953​...
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Pearl syncing problems and unspecified errors

    Hello all,
    I have had this bbpearl flip for about a month now, and over christmas I added email and total internet to my phone package, so I am in the process of setting up all of that. Ever since I enabled the web and whatnot, I have been having sync problems. I tried to add email addresses to my outlook contacts by importing a .csv file, which gave me a box that said "Unspecified Error occured" during the sync. I have reinstalled the desktop manager software (v4.6) and the device software, and restored my harddrive to an earlier version. Everything seemed fine until I tried to use my bluetooth adapter to sync with my laptop. Turns out that the adapter doesn't work very well with Vista (which is what I have) so I have abandoned that idea for now. This morning when I plugged in my phone to sync, I am getting an Unspecified Error again. The last time I synced this way it worked just fine, and I don't know of anything I have done in the meantime to mess it up. Any ideas?
    Specs:
    BB Pearl Flip 8220 w/ T-Mobile
    Toshiba Satellite running Windows Vista
    Microsoft Outlook 2002 and Office 2003

    no1khan wrote:
    I have the same problem, i think its record 55. However i am sync'ing from the device to outlook. How do I find record 55 and how do I inspect from device...
    Hello,
    I haven't had to do so in quite some time, but I recall that if you do an export from Outlook, the order the data is in will be the same order that the sync process uses...which should enable you to find the record in question. However, that's from Outlook to the device...and you say you are doing the reverse...
    Perhaps if you use the Desktop Software to perform an export from the BB, the records may well be in the order needed?
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

    I have set up my new iPad 2 on my computer (Windows 7), but experienced syncing problems from the start.  It seems that although my iPad is regognized in iTunes as it appears there, it only gives met the options to set up as a new iPad or restore from the backup, no synching options. What do I do?

    File>Devices>Transfer Purchases will transfer the itunes purchases to your ocmputer.
    You should sync your ipod to your computer regularly.

  • 'Source play' and 'audio-video sync' problems with PE8 on fast WIN7 64 bit computer

    I am transferring Hi8 videos, about 2 hours long, to my WIN7 64 bit computer with PE8.  [Dell Mobile Precision M4400 Computer Workstation (Intel Core 2 Duo T9900 500GB/4GB); NVIDIA Quadro FX 770M, 512MB] I seem to have several problems: 
    First, after importing the file (.avi), I get a message about ‘dropped frames.’ 
    Secondly, when I try to play the video in the source monitor, the audio plays but the video doesn’t; it only shows the first frame [this is after waiting until the video is ?recognized? ]   I can use the shift-arrow key and see that the video is there.
    Thirdly, I can play the .avi file in other players, e.g., avidemux or PE pro CS5 on another computer.  There, I see that the audio and video are not in sync; the audio can be up to 300 ms ahead of the video (as determined using avidemux). 
    Questions:
    1.  Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
    2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

    "I think you're telling me you're using a backwards compatible Digital8  camcorder to capture your video as DV-AVIs. Is that right?" YES
    "Are you using  Premiere Elements to do this capturing?" YES, AS ABOVE PE8
    "Go to the File menu and select Properties. It should show a standard DV codec being used for your video and audio."
    WMP v12 is dumb. Under properties, media, it says 'video.'  However, avidemux gave me the information state above: video -- Codec 4CC: dvsd, frame rate: 29.971 fps; audio -- codec: PCM, channels: Stereo, frequency: 48 kHz.
    So, back to the Questions:
    1.  Why doesn’t the source  monitor play the video? Is this a problem with PE8 (latest update as of 3  March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
    2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

  • Owning 2 iphones with one Apple account has = Sync Problems.

    Owning 2 iphones with one Apple account has = Sync Problems.  iTunes is thinking my old iphone 4 is the same phone as my iphone 5C.  When I plugged in my iphone 5C it auto synced my 5C to iTunes and it wiped my 5C and restored it to the same content as is on my iPhone 4.  This is a big problem since my 5 year old has been using the iPhone 4.  It's all Mickey Mouse and Backyardigans.  (Total photo/app/contacts loss)
    I was able to update the 5C and restore from a 3 month old backup that is actually the content from the 5C but now when I plug in my 5C it wants to "setup as new phone" or "restore from backup"  What's going on?  I'm afraid to choose either option.
    How can I get iTunes to see these devices as 2 and not one?
    Can I use my Apple ID on both phones still or is this the problem?

    They were both displaying the same name in iTunes.  I changed the name of the iPhone 4 before the 5C was plugged in but it still went ahead with syncing it to the 4's data.

  • Outlook 2003 + iPhone calendar sync problem solved

    Here is how I solved my sync problem. Seems a lot of people have the same problem here with Outlook sync suddenly not working after it worked fine for a long time.
    I've had Outlook 2003 calendar sync with my iPhone for a few month without any problem, but a few days ago the sync suddenly stopped without any error message. iTunes Diagnostic found no problem and I followed all the steps that Apple outlines to fix the problem but nothing worked (TS2776).
    As Apple asked to, I created a new user account on my Windows machine and setup a few test calendar entries to sync with my iPhone. That all worked fine.
    So I did what Apple doesn't tell you, and I copied my original Outlook Data file (.PST) over to my new user account and tried to sync that one. Now this didn't work. So I knew the problem lies somewhere in my PST file.
    I have then tried to create a new one from scratch in my original Windows account, and copy all the data over. Again, it didn't work. So I emptied the file again, and copied all my calendar entries over to the new PST file in batches (first 10, then another 10, etc).
    What I found at the end is that one single calendar entry I created a few days ago caused my sync to stop working. Once I removed this entry, everything worked fine again. Don't ask me what was wrong with it (I made a backup just in case Apple wants to see it), but now everything works again.
    If you want to save some time to find which one it is, you may start deleting entries that you created just recently before it stopped working.
    Hope that helps.

    Hi im having the same problem. I use outlook 2003 on windows xp and until recently my sync (using usb) was working fine. Now it would seem that calendar items are no longer syncing. can you give any further details of the calendar entry which was causing your problem? im wondering if it was added on a certain date perhaps.
    I am running the inbox repair tool to see if my pst file has any problems but would appreciate any other help in the mean time.
    Cheers

  • How can I sync my IPOD Nano 4 to iTunes on my PC? I've already tried the sync button on iTunes and it says it is synced. I've also tried the 5 steps recommended by Apple to fix sync problems with no luck.

    How can I sync my ipod nano 4 to iTunes on my PC? I've tried the sync botton on iTunes and the 5 steps recommended by Apple to correct sync problems with no luck.

    How is your iPod configured to sync content from your iTunes library? Any error messages during the sync process? 
    You may want to reset warnings on the device by right->clicking on it under Devices and choosing Reset Warnings.  Then resync the iPod to see if any alerts appear.
    Is this the same computer you normally sync the Nano with?
    B-rock

  • How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share form

    How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
    To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips.  This operation has been stalled by the spinning ball. Shut down restart has not helped.
    The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
    What to do to resume repairs to the audio sync problem and so successfully share for youtube upload?

    How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
    To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips.  This operation has been stalled by the spinning ball. Shut down restart has not helped.
    The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
    What to do to resume repairs to the audio sync problem and so successfully share for youtube upload?

  • ICal Print List Hang / Font Issue / Sync Problems...

    Okay, here's a couple issues all wrapped up into one thread/post - reason is cause I suspect they may all be tied together somehow, but am not sure.
    Sync Problems...
    Regarding the Syncing problems, you can find an ongoing thread about @ http://forums.markspace.com/viewtopic.php?t=1632
    In short, some of us are having issues with events syncing to our Palm to the wrong timezone, causing them to be an hour off (usually within the new & old DST date change). Yes, all the usual fixes have been tried - pls read the thread noting "adairnet" and ymatto" postings.
    Also, in addition to this time issue, I have iCal events that I've deleted in iCal still show up on the Palm after one-way syncing!
    Print List Hang...
    Every week I print a "list" of events from a certain calendar. The past couple weeks I noticed some lines in the notes field printing on top of each other. Twas odd indeed, but I hadn't had the time to look into the reason. Then this week I was going thru my usual printing proceedure and now iCal locks up, hangs up, crashes, forcing me to force-quit the program. It's usually after I extend the dates beyond 2 or 3 days, but I've not been able to find a consistency. I've redone events thinking they were corrupt with no success.
    Font Problems...
    After the Print List issue above, I opened my Console program to see if it was reporting anything. At first it indicated that it could not find Helvetica Neue and would substitute it for Helvetica. This put me in touch with some font corruption - so I got rid of those bad fonts and activated Helvetica Neue which got rid of that message. But made me wonder if there are more font problems causing the print hanging & syncing problems. I have FontAgent Pro and do have some font issues that I'm trying to work out.
    But the Console is displaying another string of messages every time the Print List proceedure hangs up which I cannot figure out...
    2007-04-24 16:24:54.151 iCal[28975] NSATSGlyphStorage inconsistency. Cannot find run storage for character range {138 67} for CTRun 0xDBE87D0. Ignoring the run...
    2007-04-24 16:24:55.175 iCal[28975] -[NSMutableStringProxyForMutableAttributedString replaceOccurrencesOfString:withString:options:range:] called with out-of-bounds range. For apps linked on Tiger this will raise an exception. For earlier apps it will produce this one-time warning and continue with existing behavior (which is undefined).
    2007-04-24 16:24:55.176 iCal[28975] * NSThread: ignoring exception '* -[NSMutableStringProxyForMutableAttributedString replaceOccurrencesOfString:withString:options:range:]: Range or index out of bounds' that raised during delayed perform of target 0xdde58d0 and selector 'renderPreview'
    So, all of this is causing me to wonder if the iCal or SyncServices database is corrupt. Is there a way to dig into the iCal db and check for corruption &/or fix it?
    Or does anybody have any further suggestions on any of these issues?
    thanx.jason.

    RedKamel,
    The SyncServices folder should be avoided like "a swarm of bees". This article discusses some of the issues that can arise when the SyncServices folder is deleted or modified:
    http://docs.info.apple.com/article.html?artnum=301920
    Data loss and Data corruption can result from deleting or modifying the SyncServices folder, and that data loss or corruption can be propogated to devices, .Mac, and other applications that sync with SyncServices.
    If you have isolated an issue with the other steps in your post, I would recomend speaking with AppleCare before removing that folder.
    Hope this helps,
    Nathan C.

Maybe you are looking for