Blackberry torch - lost all sound profiles

Hi can anyone help please, I have a blackberry torch and have lost all sound profiles, the speaker works with headphones plugged in, but no sound for emails, txt messages or any notifications, sound is on loud and everything is on as it should be, any help please, device 15 months old

Hello nikkib1,
Welcome to the forums. 
Try clearing your Sound Profiles database using the BlackBerry® Desktop Manager as shown here http://bbry.lv/HPDqUG Then test again. 
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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