Blackberry torch screen goes green and pink when it is slid up..

my phone has been working for the past year fine, today i was walking and recieved a message, i slid the phone up to type my password in and the screen went multicoloured and froze, i then took the battery out and waited 15 - 20 seconds before re-inserting the batter and left it to power up, once it powered up i slid it up again and the screen is still not right, i have done a 'master reset' to see if anything changes and it is still the same..

The first thing to do is a battery pull. Since you've done that to no avail, let's jump right to an OS reload. Plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Update. If it shows a newer version and you want it, load that one. If it says you're up to date, click View Other Versions and pick the one with Currently Installed beside it.
If that doesn't work, you'd be best to talk to T-Mobile about warranty work or exchange.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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Blackberry torch screen goes green and pink when it is slid up..

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