Blackberry Torch - Unable to view on PC as a portable device

It syncs fine, with the exception of media sync, but the BB, when I connect it to the PC cannot view contents of BB nor can I sync media? Any thoughts? Would the syncing of media files and being unable to view the device on my PC, be a related issue?
Thanks in advance...MF

Hi dolfan14,
Welcome to BlackBerry Support Community Forums.
Can you provide more information?
Just to clarify, are you able to sync your organizer data successfully? (Contacts, Calendar etc.)
Are you able to access your BlackBerry media card from Computer/My Computer? Does it show up as a removable drive there? http://bbry.lv/pAvLOK
Can you verify that Mass Storage is enabled on your device? http://bbry.lv/l8e4RG
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Similar Messages

Blackberry Messenger, unable to view others' replies

I've had my phone working for about a week now. It's a Curve 8320. I've noticed that yesterday and today there is a BB Messenge icon and when I check the messages I can see the first few words of the message but am unable to view the remaining text. Also when I open up BB Messenger, I only see my comments and not those of my contacts. I know I have a message because of the red blinking light but for whatever reason, I'm unable to view their messages. Has anybody else had any similar experiences with their BB Messenger or have any suggestions to get it to work properly.
I have a 4GB Micro SD card.
Yvete

I have the same issue with my blackberry messenger - it only started a few weeks ago, but no incoming messages can be read.
I can sit next to my gf and send her messages, but I only see the first 4 characters of my received messages in the initial message list and then can't read messages in BB messenger.
Any ideas on fixing this?

Blackberry Torch unable to phone a particular number

For some reason I am unable to phone a particular mobile number. The number is correct and on O2 (the same as me). It beeps after a few seconds and disconnects. Other people can phone the number. All other numbers I ring are fine. Any suggestions.

Hi dolfan14,
Welcome to BlackBerry Support Community Forums.
Can you provide more information?
Just to clarify, are you able to sync your organizer data successfully? (Contacts, Calendar etc.)
Are you able to access your BlackBerry media card from Computer/My Computer? Does it show up as a removable drive there? http://bbry.lv/pAvLOK
Can you verify that Mass Storage is enabled on your device? http://bbry.lv/l8e4RG
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Unable to exit Recovery Mode/Firmware Problem/Portable Device not detec

Well. A veritable catalogue of errors, to be fair.
In attempting to solve my truncated WMA file issue of yesterday, I decided to install the upgrade to MTP Firmware 2.00.2. It crashed during the transfer, but since my Micro's music library was wiped in the process (as promised), I concluded that the installation had, in fact, been successful.
However, WMP0 suddenly couldn't detect the Micro. No matter what I did. Ah, I thought, the Firmware installation didn't work after all. So, following the advice on this forum, I entered Recovery Mode and attempted to delete/reload the new Firmware via the recovery menu.
'Deleting Firmware', declared a little pop-up, chirpily. Then 'Update Firmware Now'. I tried re-running the Firmware update installer, but the Micro was still not detected. So I tried a reboot via the recovery menu, only to receive a 'Firmware Problem' message. I knew that. <EM>That's</EM> why I was trying to re-load the firmware. But how can I when the Micro isn't detected, and. . . . Vicious circle.
Please help. I have my Micro boxed and ready to send back to Amazon, but if there's a walk-through solution anyone can give me, I'd rather not return this little begger (I've become rather attached to it).
Regards, and thanks in advance.
JP

jonpaulfahy wrote:
Just spoken to Noel on the UK Support helpline, and he suggested restoring <EM>my PC</EM> back to yesterday's config in order to get it to recognise the Micro as a portable device. Only then will I be able to re-load the new firmware, and (hopefully) reboot the Micro successfully.Not entirely sure whether this will help, and seems to me to be a case of the tail wagging the dog.Anyway, I'll give it a try tonight and update this thread with the result.JP
I have the exact same problem and the agent on the line told me the exact same thing,it didn't work.

Blackberry torch isnt viewing the Data and Media

If your Blackberry Torch is not viewing the Data or Media ,
1 ) Go to Options ,
2 ) Device ,
3 ) Storage
4 ) Click the option button left to the trackpad and right to the Send Button
5 ) Click Repair Data or Format Data
Regards Eree - Follow me on Twitter - Facebook - Google+
For More visit My Blog

Sco123 wrote:
Sorry for the long post.
Sco123.
Then let me counter with a short reply:
www.blackberry.com/btsc/KB10144 .
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Unable to view picture

Please help...every time I click help icon in my blackberry pearl unable to view >>Error starting net_rim_bb_hel p:Module'net_rim_ecmas cript' not found..... and also the picture every time I view the picture unable to display file /media Card/Blackberry/pictures/ and is they same with music. What did I do wrong? Please help.. Thank you.

First, try a simple reboot:
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Try all those again, and if the issues persist, please post back here in this thread.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

When my iPhone 5s is paired with my 2014 Lexus Rx350 I am able to view text messages but cannot view email messages in the car display screen. My previous Blackberry Torch would read both text and email messages. Does anybody know how to fix?

When I pair my new iPhone 5S in my 2014 Lexus it displays and allows me to read the SMS messages off my phone on the car display but it does not display or allow me to read email messages. When pairing my previous Blackberry Torch the car displayed and allowed me to read both. Lexus have told me it is an Apple problem and not a Lexus problem which may be true as the BB phone worked great. Does anybody know if Apple is planning an iPhone update for this?

Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app. I am certain other applications also need this information. Although lengthy, I could not find a more comprehensive place to retrieve this information. Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Unable to verify my email on my blackberry torch 9800.

Can someone please help I am unable to verify my email on my blackberry torch 9800. - I used to receive my email but I received ane email requestion for me to verify my email and password by going into setup and going into my email but when I go into setup and go into email account my phoce freezes. What can I do?
Solved!
Go to Solution.

Please try this FIRST, using your BlackBerry browser...
• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry torch 9860 freezes while rebooting

hello , my blackberry torch 9860 closed suddenly then when i opened it , it freezes during rebooting after loading about 3/4 from the white bar , please i want to know how can i fix it
Solved!
Go to Solution.

salmaatty wrote:
hello , my blackberry torch 9860 closed suddenly then when i opened it , it freezes during rebooting after loading about 3/4 from the white bar , please i want to know how can i fix it
Hi salmaatty
Have you recently installed any application before this Problem started ? Think carefully any new application , theme , wallpaper or any recent app update !
If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
KB10040 : How to view or remove installed application on a blackberry smartphone
However .. If above fails or you're unable to boot your device on Safe mode then to recover your device you have to reload your OS , Try this method to load the OS again :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BlackBerry Torch 9800 V.S. iPhone 4G: which is better for playing DVD/Video

Though BlackBerry continue to be extremely popular, it's no secret that RIM needed to step up its game and really work on improving and advancing its operating system. And over the past few months, the company has given us previews of a refreshed OS. The RIM BlackBerry Torch 9800 is the first device to ship running BlackBerry OS 6 and will be available starting August 12 for US$199.99 with a two-year contract. The slider phone--a first for RIM--brings together a touchscreen and physical keyboard into a solid, compact design. The new OS brings some much-needed and welcome additions, including a better browser, an enhanced multimedia experience, and improved user interface. Sure, in the grand scheme of things, none of this is new but at least it puts RIM back on track. So we thought it might be a good idea to compare BlackBerry Torch 9800 with the iPhone 4G to find out, which one is a better smartphone. In this article, we have compared some of the key features available on the new BlackBerry smartphone with Apple's iPhone 4G.
Go here to view the origional full post:
http://bestvideoconvertersoftware.blogspot.com/2010/08/blackberry-torch-9800-vs-iphone-4g.html

Which carrier did you use in India with the Blackberry 9800?? As Tmobile only work with GSM network.
Now you said you swtich from IPHONE back to the Blackberry 9800. Do you have a Blackberry DATA plan now on tmobile? No just the regular data plan. As regular data plan does not work with Blackberry.

Reg : Blackberry Torch development

Any IDE or UI tool available for Blackberry Torch development?

I recently explored this requirement and came up with the following article...
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a086ce1e-b551-2b10-e4ba-bf7ac5e4b2d6
if your report just has a basic selection screen with parameters (no select options), radiobuttons and checkboxes, then you can replicate the selection screen in webdynpro and view the output over there as well....
hope you find it useful..

Please help unable to view my pictures on ovi suit...

Hope some one can help, have made several posting on this subject but generated no reply? Am running on version 2.1.0.87: o/s XP: nokia 5800 :   when I sync with my phone all records transfer but I am unable to view my pictures or album art on ovi suite, just see grey default image . Thanks for any help john

hotvltr wrote:
We have the same problem.The new desktop software only works with windows XP service pack 3...we have service pack 2 ony. I'm also looking how to install or update BB Desktop software using my laptop which has XP SP2 only.
Hi and Welcome to the Community!
As with all things of this nature, no software vendor can forever remain compatible with every historical PC platform...XPSP2 has indeed been dropped from compatibility with the current version of the RIM Desktop Software. Your choices are:
Update to XPSP3 (which, if I recall correctly, is completely free)
Fall back to a version of the Desktop Software that is compatible with XPSP2...you can find older versions here:
http://www.blackberryos.com/downloads.php?do=cat&id=110
Sorry, but I no longer recall exactly which versions support which XP levels...you will have to do some experimenting I suspect.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Unable to View SMS, Error- Uncaught exception: Index 87 = 87

Hi
Pls help - I am unable to view my SMS (Both Sent and Received). Not getting any notification also. If i compose SMS after sending it disappears. And I am getting error -Uncaught exception: Index 87 >= 87 everytime i switch on the device. Not able to find the SMS in Messages>View Folder>SMS Inbox also. I have tried by wiping all applications, device has enough memory- 127MB. Even Checked Firewall... Pls help...
Regards
Sandeep
Solved!
Go to Solution.

Hi sandeep23101985
Welcome to BlackBerry Support Forums
There are no specific Knowledge Base regarding the error Uncaught exception : index 87 >= 87 or similar, As you had already wiped or deleted all applications from your device but still error appearing so to rule out any software issue you can reload your Device OS ,but first do your device backup using BlackBerry Desktop Software,For further instruction please refer to this Knowledge Base :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
After Reload restore your backup.I hope it will solve your issue.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Z10 unable to view contacts

Have a new Z10 and unable to view contacts, this is the case for migrated contacts or manually entered. It appears that the contacts are on the Z10, since they show up as conflicts when using Blackberry Link sync. Unfortunately the contacts don't appear on the device under any view setting including "All".
Any suggestions?
Thanks
SB

Other than "ALL", what other tabs do you have in your Contacts app?
Also, do this, open your Contacts app.
Swipe down from the top > Settings.
In the "Show in Contact List" turn OFF all contact sources... turn off each one.
Tap the BACK button at bottom left and can you see ANY contacts? Any that you seemed to be missing before?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Enterprise Activation on Blackberry Torch

I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server. Any help is appreciated. Thanks

Did you update this yet?
KB13589 - How to update the device.xml and vendor.xml files
Do you have the correct data plan?
What version BES?
have you tried a Wired sync with DTM?
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Blackberry Torch - Unable to view on PC as a portable device

Similar Messages

Maybe you are looking for