Blackberry Tour Non-connectivity

I just recently received a blackberry tour on Wednesday of last week (Sept 9) and from ever since I have not been able to connect to the internet because my xev are all lower case and I was informed that they should be upper case for it to work. I tried contacting my service provider on numerous occasions and they were not able to help me out even though they said everything seemed fine on their end. I even went to a sprint store in my area of Greensboro, NC and I got a new one on Sept 14 and still experienced the same problem. They even made sure to check my plan and they said it was fine for the blackberry. So now I have to turn you guys and plead for you to help me. I have tried hard as well a soft reset. Registering host routing table, provisioning the phone and so on and so forth on numerous occasions but nothing worked. So please, show me a way to go and let me know as soon as you can.
Regards

Quite honestly, until your device registers upper case, there's nothing we can do...those indicators are between your device and your carriers network...if they can't get the device to function on their network, there's truthfully nothing here we can do to help...I suggest going back to them again and not leaving the store until they get it right.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I am in Brazil. How do I get my Blackberry Tour to work here.

I am in Brazil. I can not get and access with my Blackberry Tour.

Hi Sail37
I understand the importance of staying connected while traveling and I apologize for the delayed response. I am hopeful that your issue has been resolved since the date of your original post. If not, please reach out to our Global Support Team @908-559-4899. I hope you have safe trip and that this information is helpful.
Thank you for your involvement in our community forums,
AyaniB_VZW
Follow us on twitter @VZWSupport

What is supposed to happen when a tethered Blackberry Tour receives an incoming call?

I have a blackberry tour on an enterprise system. Can anyone tell me what is supposed to happen when tethered and an incoming call comes in to the phone? My company will soon be getting rid of our aircards, and activating the tethering feature on the blackberrys. We use VPN to connect to the intranet. Also, can I make an outgoing phone call without disconnecting from the internet?
Thanks,
Alex

Hi Gruntz,
When you are using the tethering feature on your Blackberry device, the in coming call could interfere with your data connection. Also, when you make an outbound call, it would disconnect from your internet tethering feature. This is because the device would not be able to make and receive calls as its connected to the internet.

I have a problem with my Webmail, and Blackberry Tour

The Situation I have with my blackberry Tour and my Webmail is that whenever my ATT Yahoo Webmail receives emails, it displays it as opened automatically. I turned off the Email Reconcilication for the Wireless Reconcile, and thought that would solve the problem but it still would display as opened on the ATT Yahoo Webmail. But when I changed the password on the Webmail, it no longered displayed it as opened when it is received until I re-fixed the connection with my Blackberry Tour by changing it to the modified password. Also this problem did not come up when I was using Yahoo Webmail but only when I moved from Yahoo Webmail to ATT Yahoo Webmail only. I have posted the problem to ATT Yahoo Webmail already but I am posting one here, just in case if it is a problem with blackberry Tour.
Thank You

Why can't emails be sent? Is there an error?
Might also have better luck, if you truly believe the "server" needs to be changed, asking AOL what it should be set to.

Simulator BlackBerry Tour 9630 is avaliable ?

Hai all
I want to know the simulator for BlackBerry Tour 9630 is avaliable or not. I searched intheir official site but i fail. If it is avaliable please
give the link for the same.
Thanks in advance
Joe

In general, you're fine. The problem they're referring to is that some developers will program their 4.7 build as if it is Storm only, so it could have a different UI or it could only be navigatable through touch events than their non-4.7 builds. As long as you have not made the assumption that your 4.7 build will only be used on touch-capable devices, your app should work.
Andrew Cowart | Metova
www.metova.com

Blackberry Tour Youtube problem/facebook and phone freezing problem

ok any time i go on youtube to watch a video it never works i always get this error thing that says:
in the top right corner it says Error Playing in red
and then a box opens and says "An error has occered attempting to play media." and then all i can click is Ok
and this has only been since i installed the buzzmetin app and then removed it cause it was just pissing me off
also i docked my phone with my pc to add some music to the media card thats about it.
and now for some reason i cant view youtube videos.
normal videos saved on my media card work fine just youtube from what ive tried.
and then the other problem is with facebook
ever since i connected to my pc and got that app its adding all the pictures of my facebook firends to when they call me. I DONT WANT THIS
and i already went through all the settings and checked them not to show but for some reason it still does?
and also when ever i go to my friends list through the facebook app it starts freezing like mad even though its already loaded.
so anyone have any advice i can use to fix these two problems? mainly the youtube one
the facebook problem is just bothering me but i just use the mobile browser app to get to facebook now for the time being.
ive had my phone for about a month now.
with bell service.
can anyone help?
OH and just on a side note incase anyone can help its pretty simple
is there any way to change the blue tooth access password for my phone?
mine is by default 0000 and i wanted to change it to something different so people cant just access my phone when i have the blue tooth on

YOUTUBE has not release an app for Blackberry Tour yet. The only option you have is to download an app called Vision (http://vision.metova.com/download) I do have BuzzMe app and still watch videos on my phone. Hope that helps! As for your freezing problem, make sure whatever app you open..ie, internet, games, google maps....make sure you close it fully. One way to make sure your BB is as fresh when you wake up in the morning, download an app called Quickpull Lite. Good luck...

Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update:

Problems with Verizon Wireless BlackBerry Tour BlackBerry OS 4.7.1.61 update - I was anxious to download the update to see if it addressed the sticky trackball problems and the low volume issue when using a blue tooth device. However, in the process of updating my BB Tour yesterday, the install stopped on the 8th out 12 updates. After a couple of 'retrys', the BB error message on the desktop came up which instructed me to: i) disconnect the device, ii) restart the computer. iii) restart the loading process and, iV) restore my data by loading the loader back-up file using Restore. Unfortunately my Tour was left without any software and the Desktop manager couldn't recognize it. The error message on the Tour was 503. Called Verizon Wireless tech and bottom line, the only fix is a new Tour, which they're sending me. Anyone else having issues with the update? Also, does it address the trackball and blue tooth issues?

I had issues with the trackball and had to have my Tour replaced. I was told this model does not have a removable trackball so the entire phone has to be replaced. My current one is working OK but does stick a bit. Seems to get worse over time. My wife's tour is newer and so far she is not experiencing the problem. Have not experienced a problem with the Blue Tooth volume.
I have another issue with this upgrade that I am wondering if anyone else has seen. My wife has the Tour as well. She was prompted to do the upgrade and went through it. It appeared to work except it blew out her Contact Alerts. When we put them back in we can no longer get the sound to play when she receives an SMS message in her holster. Vibration works but doesn't do any good when it is in her purse. Phones calls, calendar alerts, alarms all work in holster. As soon as we delete the contact alert the default SMS alert will play in the holster. If she takes her phone out of the holster the Contact alert will play. My phone is still running 4.7.1.40 and this function works fine. I am thinking about trying to put her's back to my version if possible but not sure the best way to go about this

How do I sync my Blackberry Tour calendar to my Google calendar?

I just upgraded my phone from a Blackberry Tour to a Droid Razr M. (The trackball stopped working so I my alarm clock still sounds and my reminder alerts still work, both in volume and on the screen, but I can't answer the phone or clear the screen.) I am hoping to sync my Blackberry calendar to my Google calendar with the plans to then sync my Google calendar to my Razr calendar. I wasn't sure how to do this so I searched verizonwireless.com for some direction. I found the answers that I was looking for, but my BB was not in service because of the Razr switch-over. Of course with Murphy('s Law) being my closest friend, my printer doesn't work so I was unable to print the "how-to" instructions I had gotten from the this website. When I went to a VZW store in Warwick, the CSR disabled the Razr and re-enabled the BB and sunc the calendar to Google. He thought he had taken care of it, but when i got home and opened my Google cal, there was nothing there and now I can't find the "how to" coversations I had found last night. Does anyone have the "how-to" instructions (I will copy and paste them into a word doc and email them to myself so when I go to xmas dinner at my mom's, I can print them so I'll have a hard-copy when I go back to VZW...for the 3rd time) or know how I can find that string of conversations I had found yesterday? Any help would be wonderful.
Merry Christmas and thank you.

Cadmanl, I'll be happy to provide options for transferring your calendar from your Blackberry to your RAZR. I checked and Google has suspended the use of Google Calendar. Have you ever synced your Blackberry to your computer? If you haven't already, download Blackberry Desktop Software at http://vzam.net/blackberry/. You can sync your Blackberry to Outlook or Outlook Express. Then transfer to Google Calendar using Google Calendar Sync http://bit.ly/UVIY6S. Google Sync will be going away as of 1/20/13.
Let me know if you need further assistance.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Help syncing new iPad with Outlook 2007 on my PC and Blackberry Tour 9630

I have searched for answers and am stumped and frustrated...
I bought an iPad (am trying to become I-friendly) and thought it would be convenient to be able to sync my “stuff” (Contacts, Calendar and notes) to the iPad so we’ll have access to it while traveling. I use a Blackberry Tour 9630 and a PC with Outlook 2007. I have synced them effortlessly for years using Desktop manager. I make changes to my ‘stuff’ on both phone and PC and when I sync - the most current ‘stuff’ gets placed on both. Voila! Not anymore.
When I set up my iPad to work with iCloud things got screwy. A LOT of my contacts just disappeared - mainly the ones I use frequently. Now my Outlook 2007 calendar has three calendars on the screen:
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Calendar Merge Conflicts in iCloud - green in a tab behind the pink calendar
Calendar - blue
I use a cox email account and my blackberry gives me the choice when deleting an email whether to delete on the device or on the server. I use that feature a lot when we are traveling for a few weeks. It is nice to come home with no redundant emails on my PC.
1-How do I combine all the calendars so I have the same thing on each device, Hoping to stay updated on each when I make changes
2-Can the iPad email give me the option to delete from the server when viewing an email on a cox.net account?
I am not an expert but fairly tech savvy and usually can get these things done. I need help! I appreciate any thoughts or suggestions - Thanks in advance

Make sure all content is transferred and device is backed up before you update.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766

How could I get the setup files to install Adobe Media Encoder in a non connected computer?

HI,
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But I don't find the way to get the trial setup files.
Thanks in adavance for your time.
Mike

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MBP shows VGA display, but none connected

I am facing a quite strange problem. My MBP shows an external VGA display but there is none connected. I can see it in the display preferences. I already checked the hardware but there is nothing wrong with it. I connected a real display via dvi to vga and it works fine. Anyone who knows this problem and knows what to do about it?

Found a possible solution.
Do you have bootcamp installed?
I restarted into windows xp and checked my nvidia settings and made it was set to "Use One Monitor"
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Palm Treo to Blackberry Tour conversion

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Thank you!!

The Desktop Manager doesn't show any of the data like the Palm Desktop. It's just a conduit to sync information between the BlackBerry an your email client.
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If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Blackberry tour repeating letters when dialing the first letter?

I am now on my second blackberry tour as my first one got rained on. On both of these phones when I would start typing the name of a contact in to dial thier number from the home screen then multiple letters will apear. for exaple if I am dialing Adam then I would push the A and 3 or 4 A's would apear then I would have to push backspace untill I am back to 1 then type the rest of the name. This is really anoying any sugestions?

You may want to check your 'key rate' setting in the options menu. Press the menu key, go to the options folder, go to screen/keyboard, scroll down to 'key rate' and see what it is set at. It can be from slow, medium slow, normal, medium fast, and fast.

Lost my OS on my Blackberry tour

my computer off during a blackberry tour update and now i have lost all my data and the OS is not working can u pls tell me hw to restore the OS and what to do pls

Please read this: Article ID: KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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I have the Blackberry Tour, how do I turn off email alerts

I have the Blackberry Tour, how do I turn off email alerts

Hi there!
Go into your Sounds or Profiles app. Change the settings for the alerts as you desire.
If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Tour Non-connectivity

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