Blackberry Tour turning off over and over

My blackberry tour starting rebooting itself over and over on Sunday.  Since then I have had the phone replaced and it is still rebooting itself.  When it comes back on the battery is drained.  What can I do?
Thanks

Step 1 – Complete a soft reset. Instructions below:
-Pull the battery out of the device (pulling the battery while the device is on or off does not matter)
-Leave it out for 2 ½ minutes.
-Place the battery back in
Step 2 –Try to load a backup file. (Blackberry desktop manager is needed).
Instruction
http://support.vzw.com/clc/devices/knowledge_base.html?id=13983
Step 3 – Complete a clean install.
Instruction
http://support.vzw.com/clc/devices/knowledge_base.html?id=21452
Step 4 – If steps 2 or 3 could not be completed, or did not work, a hard reset would be recommended.
Instruction
http://support.vzw.com/clc/devices/knowledge_base.html?id=24661

Similar Messages

  • My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP!

    My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP! Why Does This Happen And Is This Repairable?
    Let Me Know! Cheers
    Ryan Crawt
    [email protected]

    Its against the forum TOS to talk about J/B  phones.  you will have to use google to resolve your issue.

  • I am trying to update my iPhone 4 with the jailbreak in it. And why I updated it, it was fine at first. Then it started to turn off and turn on over and over again. What do I do? Is this normal?

    I am trying to update my iPhone 4 with the jailbreak in it. And why I updated it, it was fine at first. Then it started to turn off and turn on over and over again. What do I do? Is this normal?

    When jailbroken, you cannot update the iOS on your device. The only way to fix it is to do a full restore through iTunes. Before you do this make sure you backup your device and everything on it.

  • HT4623 I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off.  When I tried to turn it on again, it kept asking for the password over and over.  What do I do n

    I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off.  When I tried to turn it on again, it kept asking for the password over and over.  What do I do now?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Power button doesn't work, phone turns off randomly, and then flashes the apple screen over and over until I plug it into the charger

    I have the iPhone 4s through Sprint, running iOS6. The power button my phone doesn't do anything, it doesn't lock my phone, and holding it down does not turn off my phone. Randomly, the power off screen will come up, sometimes over and over and over again. Sometimes the lock screen does the same thing, and there have even been times when it screen captures my lockscreen. Also, my phone will randomly turn off even when the batter is around 50%, and then the apple screen flashes over and over (sometimes for hours when I'm at work) and will not fully turn back on until I plug it into the charger. I have not spilled anything on it. I have dropped it, a few days ago, but it has been acting like this for weeks. I also had the problem with my wifi, where it grayed out and I couldn't select it, but my wifi randomly started working again. Any help would be much appreciated.

    I have the same prob

  • I tried to turn off the voice over thing on my iphone and now the screen is completely dark i don't know what to do now

    i tried to turn off the voice over thing on my iphone and now the screen is completely dark i don't know what to do now...help! ima go crazy without out my phone

    ok so this is what i did i finally got it to work...so i taped the black screen with 3 fingers and then it went back to normal and it ****** me off because i had tryed that already so when it goes back to normal even if the voice over is still on it is easy to turn it off if you follow the steps....lol i googled how to turn off voice over so google it

  • I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn my mac on I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

    I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn on my mac I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

    Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery

  • Help!!!!!!!! Just did update on computer mac book, then went to restart and will come on but with turn off and restart over and over and over

    just did update to my mac book, then clicked ok to restart, but the computer came on then will turn off again then come back on and turn off over and over again
    HELP PLease!

    Turn the computer off by holding down the power button, then get your original DVD that came with the Macbook insert it in the DVD drive as soon as you can and then hold down the "C" key while the computer restarts and then run disk utility on your hard drive, also repair your permissions. 

  • After a reset of settings on IPad2 it turns "on" but i only get to the logo screen with the progress bar under it. so it turns on to logo then to progress bar screen then off. and repeats over and over

    Well as I said in the "question", I did a reset of the settings on my IPad2. however when it powered back on from resetting. it lets the the logo screen with the progress bar under it. The progress bar gets about 1/4 of an inch from the left then stops. After a few mins Ipad shuts off then turns on to the logo screen, then goes to the logo/progress bar screen, does whats said above, then off. That cycle just repeats over and over. Any help with this would be appreciated.

    Recovery Mode Step by Step
    1. Hold Sleep/Wake button down and slide to turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
    5. Release Home button.
    On Computer
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. iPad Recovery Mode on computer screen
    8. Select "Restore iPad"...
    9. Select "Restore and Update"
    10. Extracting Software.
    11. Preparing iPad for restore.
    12. Waiting for iPad.
    13. Verifying iPad restore...
    14.Restoring iPad software.
    15. Verifying iPad software.
    16. Verifying iPad Restore...
    17. Restoring iPad firmware...
    18. Your iPad is restored to factory settings; keep iPad connected to computer
    19. Activate iPad
    20. Enter Apple ID and Password
    21. Continue
    22. Welcome to Your New iPad
    (a) Set up as new iPad   (b) Restore from this backup (select from list of backups)
    23. Restore from this backup
    24. Continue
    25. Restoring iPad from backup
    26. The settings of your iPad have been restore; keep iPad connected to computer
    27. Syncing iPad (Step 1 to 5)
    28. Preparing apps to sync
    29. Copying 1 of 9
    30. Sync apps, movies and music to iPad
    31. Finishing syncing
    32. Eject iPad

  • My Droid Mini will go to "sleep" and then I click the side button to turn it back on and it flashes off. It does that repeatedly. Eventually it brings me to the lock screen. But it does that over and over again. It's starting to happen more and more. Any

    and it flashes off. It does that repeatedly. Eventually it brings me to the lock screen. But it does that over and over again. It's starting to happen more and more. Any ideas/advice on this?

    The proper way to close Firefox is through the File menu "Exit" or the equivalent with the Firefox button.
    More detail in item '''#38 Firefox already running '''
    of
    [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6) (#fx4interface)]
    Firefox already running, to properly shutdown Firefox when closing the last window use File → Exit/Quit (or Firefox button → Exit). Closing Firefox with the [X] in the upper right corner closes the window ("Ctrl+W") but that does not necessarily close Firefox if it has subtasks running. If you want to close and reopen Firefox use the "Restart" within Add-ons if you made a change requiring a restart, or install "[https://addons.mozilla.org/firefox/addon/restartless-restart/ Restartless Restart]" ("Ctrl+Alt+R") which will allow you to take Firefox down and restart without having to check the Windows Task Manager to see if Firefox first actually ended. [http://kb.mozillazine.org/Firefox_hangs Firefox hangs]

  • My Safari is reloading over and over and every time that I start the computer I need to put off and on the Wi-Fi to work properly.

    When I start the computer I try to open the safari but it start to reaload over and over, so I turn off the Wi-Fi and after turn on, then start Safari again, and it starts to work again. I believe that is not a problem of RAM because I put 16GB of RAM for not having ptoblems like this. So what is the problem? what should I do to solve them?

    Welcome to the iOS world of nonthinking, wherein the OS decides everything for you, whether or not that's what you want. Salient details described in http://www.apple.com/macosx/whats-new/features.html#resume
    See these for steps to resolve:
    http://hints.macworld.com/article.php?story=20110918051930924
    http://osxdaily.com/2011/08/01/turn-off-resume-per-app-in-mac-os-x-lion/
    http://restoremenot.info/

  • TS3218 my 6th gen nano plays the same song over and over even though the repeat is off. can anyone help me with this problem?

    my 6th generation nano plays the same song over and over even though the repeat is not on.

    It sounds like the repeat setting has been enabled. See page 21 of your iPod's User Guide for instructions on turning it off.
    http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
    B-rock

  • When I connect my Air to my Samsung TV, I am able to see the screen mirrored on the tv for a split second before the tv turns to static.  This pattern then cycles over and over.  I can't get the image to stay on the tv screen.  Any ideas?

    When I connect my Air to my Samsung TV, I am able to see the screen mirrored on the tv for a split second before the tv turns to static.  This pattern then cycles over and over.  I can't get the image to stay on the tv screen.  Any ideas?

    Try:
    - Going to NF support site/contacting them
    - Try a different adopter
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.

  • Just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

    just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now

    I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
    When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
    I hope this helps you my friend!

  • Accidentally cancelled my 5.1.1 update and now my screen shows the apple logo and then it turns black and then the logo over and over again i cant turn it on fully

    accidentally cancelled my 5.1.1 update and now my screen shows the apple logo and then it turns black and then the logo over and over again i cant turn it on fully

    Check out this Apple article -> iOS: Unable to update or restore
    Can you put the iPhone into recovery mode? Do you see an error number when trying to restore the iPhone?

Maybe you are looking for

  • What a disgrace Adobe with Photoshop Elements 13

    I brought Adobe Photoshop Elements 13 trusting the garbage Adobe went on about it only to find you go and install it and it won't get pass Payloads Adobe Elements 13 Organizer it just fails as a small business I ended up trying to install it on 4 dif

  • Using javascript on multiple file html

    I am having a folder with 1000 html files. I have to remove certain nodes which is easy using xpath for each html. SO i have made the javascript. I cant open each html file in firefox and run the javascript through firebug console. I m using linux, s

  • Printing a PDF from JSP file.

    Hi there, I would like to automatically print some PDF files residing on my computer when the user clicks PRINT submit button on my JSP page without any print dialog coming up or with it. Is it possible? Thanks,

  • How to "Save for web" just the layer effect but not the content area?

    I fill the area with white, then add outter glow to the layer. Now I want to "Save for web" the outter glow effect but not the white area. I want the white area to be transparent. If I delete the white area, the layer effect goes away, if I merge the

  • How can I open my .cwk files on my new iMac OS 10.8?

    How can I open my .cwk files on my new iMac OS 10.8?