BlackBerry Travel doesn't recognize reservations of my travel supplier

Three weeks ago my travel supplier changed the format of the reservations and now it doesn't work with blackberry travel. How many time does BB Travel need to recognize a new reservation format or supplier? Other applications like WorldMate can recognize this format without problems. I think that BB Travel is a great application and I want to continue using it, but if this problem doesn't solve soon I will change to other application due to poor support.
NOTE: My travel supplier is Carlson Wagonlit Spain
Thanks in advance.

Hello fmulero,
Thank you for your question regarding BlackBerry Travel not recognizing your itinerary.
Try forwarding a copy of the itinerary to [email protected] and let us know if this resolves the issue for you.
-FB
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Message Edited by flamencoqueen on 05-12-2009 05:41 PM
Message Edited by flamencoqueen on 05-12-2009 05:47 PM
Message Edited by flamencoqueen on 05-13-2009 12:27 AM
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BlackBerry Travel doesn't recognize reservations of my travel supplier

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