Blackberry Updates and Advertisements

Please help us turn off notices about updates to Blackberry Apps and other useless advertisements. This is causing major problems for our Executive Staff in a corporate environment we do not want these silly updates and advertisements going to our employees.

Your users have installed some free, third-party app, and that's what is sending those other applicaton notifications.
In one of the notifications you get, find the developer name and delete the free app from same developer, and you should be good.
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Similar Messages

Blackberry updates and camera

My camera didnt work and it happened to me before so i updated it and instead it downgraded instead of upgraded so i upgraded it again back to the 5 thing and it wont change to the upgrade 5,helppppp.

ok, i know that the 3GS had video recording and youtube posting on it, etc, so i didnt know if that was capable with the upgrade in OS software. the zoom being upgraded is nice at least i suppose.
i need a replacement, and have noticed that a used 3G is gonna be $100 or so cheaper than a 3GS, and for 6months of use until i get the 4, wondering if a 3G with the new OS will get me by...

Dear Sir/Madam, Adobe acrobat claims that there is an update. However the update process is very flaky and unreliable. Very poor service, with useless update prompts. System report is attached. Please fix the update, before advertising useless prompts

Dear Sir/Madam,
Adobe acrobat claims that there is an update.
However the update process is very flaky and unreliable.
Very poor service, with useless update prompts.
System report is attached.
Please fix the update, before advertising useless prompts for updates, for paid versions.
Thanks

Nothing is attached.
You should also be aware that there are a number of scams and malwares claiming fake updates.
Please post your report and tell us exactly what product and exact version you have.
And be aware you aren't talking to Adobe.

Locked Out of Blackberry ID and password Please Please Help

I updated my blackberry messenger and its asking me for my id and password I have tried doing another ID but its not letting me do anything now my messenger has gone and I have tried accessing my app word but it keeps saying that I am locked out for security reasons so there is no way I can access bbm or my app world could somebody help me please. HELP!!!!!!!!!!

I have the same problem.. When I enter my blackberry ID it says that it is not associated with my phone, so i cant use bbm now after the update

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was

Hi. My new computer had Acrobat on it. Suddenly, I was unable to open any PDF's. and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription. I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not. What should I do next as I need to use PDFs on a daily basis. Thanks! I would like to be able to download this and pay online. Possible? I currently have Adobe Acrobat XI Pro. I have a Windows 7 system. Please help!

As long as you know your serial number you can download PSE from here:
Download Photoshop Elements products | 11, 10
If you don't know your serial number:
Find your serial number quickly

Blackberry controls and midlets

Midlet meets blackberry let the battle for who can use the escape key begin!
If you're having trouble mapping keys from the blackberry to your midlet..this will definitely help you!
in this post I go over: Adding menu items to the blackberry menu, and gaining access to undetected keys such as the Escape Key.
First of all, that **** menu how do I add stuff to it?
Well...that in itself is a hastle but lemme just say, that menu
is in a nutshell a CommandListener. Same freakin menu. Later on in this post I show how to map the escape key..and i'm guessing pretty much every other key...of course
the only key I ever had a problem with was the EscapeKey/HangUpKey
Anyways if you want that BlackBerry Menu Code here
* MIDletDemo.java
* Copyright © 1998-2008 Research In Motion Ltd.
* Note: For the sake of simplicity, this sample application may not leverage
* resource bundles and resource strings. However, it is STRONGLY recommended
* that application developers make use of the localization features available
* within the BlackBerry development platform to ensure a seamless application
* experience across a variety of languages and geographies. For more information
* on localizing your application, please refer to the BlackBerry Java Development
* Environment Development Guide associated with this release.
import java.util.*;
import java.io.*;
import javax.microedition.midlet.*;
import javax.microedition.lcdui.*;
import java.lang.*;
* An Example MIDlet.
* The application must extend the MIDlet class to allow the application management
* software to control the MIDlet.
public class MIDletDemo extends MIDlet implements CommandListener
    private Alert _alert;
    private int _time;
    private Form _form;
    private myCanvas customCanvas;
    private Display _display;
    private UpdateThread _updateThread;
     * The thread that updates the explosion dialog box.
    private class UpdateThread extends Thread
        private boolean _disarmed;
        public void run()
            _disarmed = false;
            int i = _time;
            while (i > 0 && !_disarmed)
                try
                    _alert.setString(Integer.toString(i));
                    synchronized(this)
                            this.wait(1000);
                    System.out.println("timeout in:" +i);
                catch(InterruptedException e)
                    System.out.println("MyMidlet: Exception: " + e);
                i--;
            if(!_disarmed)
                _alert.setString("BOOM");
        void disarm()
            _disarmed = true;
     * Thread that pops up the program's main dialog box.
    private class GoCommand extends Command implements Runnable
        private GoCommand(String label, int type, int priority)
            super(label, type, priority);
        public void run()
            _alert.setString(Integer.toString(_time));
            _alert.setTimeout(_time * 1000 + 5000);
            _updateThread = new UpdateThread();
            _updateThread.start();
            _display.setCurrent(_alert, _form);
     * <p>The default constructor. Creates a simple screen and a command with an alert
     * dialog box which pops up when the command is selected.
    public MIDletDemo()
        _alert = new Alert("The Thermonuclear Device has been activated!\nTo disarm the device, dismiss this Alert.\nDevice will detonate in:");
        _alert.setCommandListener(this);
        _time = 10;
        // Create a simple screen.
        _form = new Form("Thermo-Nuclear Event");
      _form.append("Choose 'Go' from the menu.");
     customCanvas = new myCanvas();
        _display = Display.getDisplay(this);
        // Add our command.
        //_form.addCommand(new GoCommand("Go", Command.SCREEN, 1));
customCanvas.addCommand(new GoCommand("Go", Command.SCREEN, 1));
customCanvas.setCommandListener(this);
        //_form.setCommandListener(this);
        _display.setCurrent(customCanvas);
    //_display.setCurrent(_form);
    public void commandAction(Command c, Displayable s)
        if ( c instanceof Runnable )
            ((Runnable)c).run();
        if( c == Alert.DISMISS_COMMAND )
            _updateThread.disarm();
        _display.setCurrent(playerGUI);
     * <p>Signals the MIDlet that it has entered the Active state.
    public void startApp()
        // Not implemented.
     * <p>Signals the MIDlet to stop and enter the Pause state.
    public void pauseApp()
        // Not implemented.
     * <p>Signals the MIDlet to terminate and enter the Destroyed state.
     * @param unconditional When set to true, the MIDlet must cleanup and release all
     * resources. Otherwise, the MIDlet may throw a MIDletStateChangeException to
     * indicate it does not want to be destroyed at this time.
    public void destroyApp(boolean unconditional)
        // Not implemented.
}now keep in mind, I took this from a nice little example MIDlet called DemoMidlet inside the BlackBerry JDE
so it's not like they didn't make an effort. I mean I pretty much took it out of their examples located in
C:\Program Files\Research In Motion\BlackBerry JDE 4.6.0\samples\com\rim\samples\device\midletdemo
but lets face it...some of us like to use the Canvas Class...so showing us how to use it with a Form not exactly helpful.
All I did was the same thing it's just I made a canvas, and implemented the CommandListener, then swapped their form for my canvas.
It freaking worked like a charm. I mean I didn't really use that alert stuff...as it wasn't necessary, but it's a nice demo to learn from.
Part 2: The Escape Key!
The first and only problem I noticed when porting over to the blackberry was the lack of certain keys
that I truly enjoy and need. I guess blackberry decided to just not implement them
into the MIDlet canvas class?
I mean they did a great job at figuring out how to map the entire qwerty keyboard, but when it comes to the Escape Key
good luck!
So after tearing my hair out I found a solution...which i'm guessing everyone else also found but i'm posting this
cuz well..what if you're tearing your hair out right now...calm down take a deep breaths this is currently working on the BB 9000
jde emulator.
First of all I know this sucks but if you want to use that lovely escape key you're going to have to implement the BB KeyListener.
I know WTF MAN!? "first i code the whole thing using keylistener/commandlistener now I gotta use some stupid BB KEYLISTENER!?...just who does blackberry think they are?"
well heres the thing, I tore my hair out for like 12 hours straight trying to get around this...but after giving it a rest it's not such a big deal.
Steps
1) you have to grab the blackberry net_rim_api, and add it to your wireless toolkit.
the path is:
C:\Program Files\Research In Motion\BlackBerry JDE 4.6.0\lib\net_rim_api.jar
what I did was copied the file and pasted it into
C:\WTK2.5.1\lib\ext
once you have that inside your ext folder in your project settings you can enable the external package, this way you can build
using the RIM API.
in case you wanta take a glance at that headache it's : http://www.blackberry.com/developers/docs/4.5.0api/index.html
to enable it simply open up wtk, go to project/settings/External API's and check it off...take note that the wtk 2.5 generally comes with
Nokia SNAP Mobile API so i'm guessing it's a normal thing to do with MIDlets. Also if you check off Bundle..that's not too good it includes the API
with your package...which is really only helpful if you're trying to include some of that junk which really isn't necessary as the reason we're doing this in the first
place is cuz blackberry wanted to be cool and have their own proprietary keys....
Anyways check that off and continue to step 2.
Implementing Key Listener with the Canvas Class! :-)
2) This part is so easy...
import java.io.*;
import javax.microedition.lcdui.*;
import javax.microedition.midlet.*;
import net.rim.device.api.system.*;
public class myCanvas extends Canvas implements CommandListener,KeyListener{
String thekey = "no key pressed yet";
public myCanvas() {
Application.getApplication().addKeyListener(this);
public void paint(Graphics g){
g.setColor(255,255,255);
g.fillRect(0,0,500,500);
g.setColor(0,0,0);
g.drawString(thekey,0,0,Graphics.TOP|Graphics.LEFT);
public boolean keyDown(int keycode, int time)
                thekey = String.valueOf(keycode);
                repaint();
            return false;
        public boolean keyRepeat(int keycode, int time)
             return false;
        public boolean keyStatus(int keycode, int time)
              return false;
        public boolean keyUp(int keycode, int time)
               return false;
public boolean keyChar(char key, int status, int time) {
      if (key == Characters.ESCAPE)
         return false;
public void commandAction(Command c, Displayable s)
///YOU DON'T NEED THIS! I just left it here, in case you wanted to also use the blackberry menu to do stuff...in this case
//well the command is shown...and it calls the run method of the class you add the command to. My previous example
// used the command GO, and i made a private class...so this would cause the run method to execute when the user hits enter on go.
     // if ( c instanceof Runnable )
          // ((Runnable)c).run();
}i'm gonne be honest with you, the function public boolean keyChar()
I don't know if that actually works...I just don't want to recompile without it cuz I just got over this headache..so I left it there.
According to most people you use that to check if the key == Characters.ESCAPE and if it does then you do some stuff.
Also you don't need the command listener, I just left it in there because well..if you're like me and you use the blackberry menu, you're pretty much
going to use the CommandListener on your canvas to check to see if the user hit enter on a menu item.
The function that matters here, is the same function Midlet coders are used to.
instead of keyPressed it's simply keyDown
so basically you're importing the package
import net.rim.device.api.system.*;
which allows you to implement blackberry's keyListener which gives you access to all the keys vs. a limited amount of them.
now blackberry went all out as you can see. You have to have keyDown, keyUp, keyRepeated...it's kinda rediculous.
but no worries, as long as you make sure that Display.setCurrent(yourcanvas);
or you use one of those to give the canvas control...you'll be fine.
It works because in the method for creating myCanvas()
or whatever canvas you'll be using, it calls Application.getApplication.addKeyListener(this);
and that little command gives your canvas the ability to listen for blackberry keys such as escape.
the current code will start displaying the keycodes for each key...and apparently keys such as ESCAPE
can be labeled properly. I love this because I can map the hang up call key to destroy my midlet, or even the escape key.
Unfortunately every keycode displayed is in like unicode or some stupid format, so that's my guess as to why the Escape key is not detected by the normal
canvas keyPressed method.
Anyways you're done this should work...now if you're having trouble using canvas and you're like "but I don't use canvas" idk man...
I use canvas...cuz I think programs should look cool. I'm sure this works without the canvas...on a form or something.
But don't be fooled, you're not limited to KeyListener, you can also use TrackWheelEvent and all kinds of stuff. So just like the choices for CommandListener vs. keyPressed
Blackberry has other choices as well.
And they said merging the API's was a bad idea...shucks, how else are we supposed to use the freaking escape key.
--JavaLover53
P.S. I marked this as a question cuz I want people to really take a look at this. Make some comments, I love this forum
and I really feel that this topic is not covered on the internet. A lot of naysayers, and when I found the solution I was like "that's it"
"that's all I had to do?" "well then wheres the freaking tutorial!
seriously people had me thinking I had to extend the blackberry UI when this is all I had to do..such an easy task
that other people claim is ridiculously hard.
Go ahead make your comments, lemme know if you know something I don't, i'm here to learn! :-)

good writeup, however i found this only working when you're not running fullscreen

Bluetooth w/ voice commands is not working correctly after 2.2 update and factory default.

I have been having numerous problems with my phone and now a problem with the Bluetooth. I have a Sony Xlopd Stereo in my car with built-in Bluetooth capability. I have been able to use the phone connected to the Sony flawlessly for several weeks. On an in coming call the Caller's name and the ringer would go through the speakers in my car. When I wanted to place a call from the car I would press the Bluetooth button on my stereo, this would launch the voice command program on the Droid X and output the voice commands responses through the stereo and then dial the phone number I was trying to call. Then I updated the phone to 2.2 and still maintained all the same Bluetooth capability. However, after having other problems with the phone after the update I decided to do a Factory Rest. After the rest it seemed to clear up some of my issues; except now when I re-paired the phone to my Sony stereo I have lost a lot of functionality. For example, now when a call comes it does not announce the caller or ring through the stereo. When I try to place a call through the stereo, the voice command program is no longer launched on the phone and it will not place a call. I have to initiate the call through the phone itself and then the Bluetooth automatically picks up the call. I have tried to wipe the paring from the phone and stereo and pair again with no luck. I have also checked the volume settings and most settings on the phone. This frustrating when trying to place a call. I would not be so bad if I never had the capability, but now knowing that it was possible at one time I want it to work again.
Does anyone know if this functionality was lost after the update and my phone was still "stuck" between 2.1 and 2.2?
Or is there another problem with my device that can't be resolved?
I am open to any advice, since Verizon will not replace my phone that has signal and reception issues dropped calls, reboots randomly among other things and now this issue even though I pay $8 a month for warranty and pay my bill with four other phones.
I am really hating the Driod X with all the flaws and inconsistency..I miss my Blackberry.

ridgey115 wrote:
I was having the same problem with my X right out of the box. Using a Motorola T505 handsfree device. Turns out that it acts exactly as you describe if the screen lock security is enabled. Once I disabled that, it worked fine. It does take a few seconds for the voice prompts to activate, but other than that it works. Not sure if you use the extra screen lock security, but if you do, you may want to disable it.
Its been so long that I thought about that issue but that is correct, when the device is locked using the password or swipe feature it does restrict the voice dialed from activating from bluetooth...

"Message is used to carry data between the BlackBerry handheld and an associated server"

Hi everyone,
I'm a first time poster!
I've been receiving about a 100 of these emails everyday for over a week now!
Bell mobility and Bell ISP both say it's not their issue or problem to fix and told me to contact the other!
The e-mails are orginating from:
[email protected]
Any suggestions?
Please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This message is used to carry data between the BlackBerry handheld and an
associated server. Please do not delete, move or respond to this message - it
will be processed by the server.
BEGINETP 116
AdxV+90AAAAAIBAIMzAzQUM3MUQgGWZyaXp6ZWxsQHBlaS5zeW1wYXRpY28uY2EAI/HrYFAF
Q01JTUUDQICAgIAyAAAwOENGOEQ3NkIrRysxALbQEVSv1zvyA8fJF15bAW0AGb/C87pyXKXe
k+KxQN/Inek!
ENDETP 70196029
Message Edited by Frazzledazzle on 09-17-2009 11:44 AM

HI and Welcome to the forums!
Here are several KB's that discuss the issue...hopefully one of them has what you need:
KB04254 Network@etp email messages arrive on the BlackBerry smartphone
KB10289 What is a Network@etp message
KB13551 Receiving both email messages and network@etp email messages on the BlackBerry Smartphone
KB12643 ETP messages are not deleted from the Inbox after delivery to the BlackBerry smartphone
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB Z10 BBM Group updates and notifications not showing up in Hub?

BBM Group updates and notifications not showing up in Hub? The notifications are turned ON in Group settings. And all BBM notifications are enable in the Hub, still nothing shows up. Picture comments, addition, status updates simply dont show up. My device is on 10.0.10.58.
Any workaround?

vijaymalhan, in your Hub settings > Hub Management, do you have BBM set to ON?
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Cannot get the latest version of Adobe Muse to update and install

When I open Adobe Muse it asks me if I'd like to update it, I say yes to the install. It then transfers me to the Adobe Application Manager where it says that there are not updates and that I have the latest version already? I know that this is not the case as many of the "new" functions advertised on the u[date aren't present in my version. I have already tried updating my Mac's operating system to Yosemite what apart from taking ages didn't make any difference I have also uninstalled Muse and reinstalled it but it still didn't make any difference! Help I really don't know what else to try?

A reply to myself! Thanks to Adobe support I needed to update the Adobe Applications Manager to the Creative Cloud App which so far appears to have fixed the problem

This message is used to carry data between the BlackBerry handheld and an associated server.........

Hi everyone,
I am having issues with a couple of BlackBerry's, where they are receiving a message on their phone saying:
"This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server."
Email is from "[email protected]"
This has only appeared since installing the BlackBerry Desktop Software version 6.
We have used the link below which resolved the issue on one of the BlackBerry's but on the other neither of the options are there.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04254&sliceId=SAL_Pub...
The link I have just posted references to version 5, just wondered if anyone knows how to resolve it in version 6 or some other option. Original email is still received fine but want to stop the other email about "This message is used to carry data between.......".
Thanks in Advance.
Kevin

An alternative, if you cannot stop it via the two recommended fixes, is to send those messages to your jiunk folder at the email server level so that they never reach your BlackBerry...
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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BlackBerry Storm and Macs

I recently purchased a BlackBerry Storm and I had some questions about it working with my Mac. I noticed in the support pages that I would have to update my OSx 4.5 to OSX 5.0 or something higher in order to use the software to be able to get my Itunes on my BlackBerry. I am willing to do that. It's not that expensive but I want to know that if I do that, will that take care of some issues I am having. Pocket Mac does not work for me. If I run OSX 5.5 and above will that take care of the problem and allow me to sync my Mac and BlackBerry? Will I be able to run the program that allows me to put my ITunes on my BlackBerry? Right now I am running version 10.4.11 on a Power Book G4.
I love the phone and am still getting used to it and all the features.
Thanks in advance for answering my questions.

espo53 wrote:
I also forgot to ask if anyone has been able to load itune music into their BB.
Paid for iTunes will not (those purchased iTunes). You can remove the DRM from the purchased iTunes and they will work fine on the BB.
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This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

I have a client with a BlackBerry Pearl 8110. It was (is) configured to receive email from a Microsoft Exchange Server via his Outlook account. I have uninstalled the Desktop Manager and re-installed ensuring the computer transmits his email via the Re-Director. All settings in the Desktop Manager are correct. The phone was working fine for over 5 years. Now he is getting emails both on his phone and in Outlook saying:
This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.
I have verified that his phone is not attempting to perform the Enterprise Activation process by checking :
Options > Advanced Options > Enterprise Activation.
He does however have a Service Book entitled "CMIME"
How can I resolve this issue?

Is the user needing the Redirector service?
Step 1: If you're not using Redirector or Enterprise, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.
Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]
1. If any post helps you please click the below the post(s) that helped you.
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Z10 won't get past Blackberry word and shuts down

Hello,
My Z10 battery died a few days back.
I tried charging it, but all the phone did was light the red light for like 5 seconds, then started initiating the startup sequence by displaying the word Blackberry for 2 seconds, and then it just shuts down and only puts the red light back up.... and then it just goes into an infinite loop of doing that over and over again.
I thought it's a battery issue, so I got a new battery and tried it out, it worked fine, until it was drained last night. This morning I tried to get the phone to start after hooking it up to the charger only to go into the same thing with the new battery.
The issue I see is that the start up doesn't go past the blackberry screen and it either doesn't have enough charge to continue since the battery is drained and the phone doesn't seem to be able to charge it.
First, How can I charge the battery to get the phone going? I tried the wall charger, USB one, USB cable.....nothing worked.
Second, Is there a way to avoid that in the future other than making sure the battery isn't drained??
My company has a choice of Blackberry or iPhone usage and I opted to continue with BlackBerry, please show me I made the right choice!
Thank you,
Shehab

Using your OEM wall charger, let it charge several hours.
Then with the charger still connected remove the battery for about 20 minutes and reinsert the battery, with the charger still connected.
Watch the screen & LED, what do you see?
If still no luck, try doing the same with the SIM card & Media card both removed.
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PGP Support for BlackBerry Update

Hi,
Are there any plans, dates or details for an update to the PGP Support for Blackberry package?
Also, what is the process for logging & tracking feature requests relating to this package?
The particular feature we desperately want to see is:
To give a user the ability to send an encrypted e-mail with attachments from a BlackBerry device that is operating the PGP Support for BlackBerry package.
Currently the package can receive (decrypt) emails with attachments and only send (encrypt) emails without attachments. There is no workaround for this and it is a mayor limitation of the PGP Support for BlackBerry package. It is holding back the package from being rolled out to a larger market audience, and limiting existing users tremendously.
This feature request has now been logged with Symantec:
https://www-secure.symantec.com/connect/ideas/pgp-support-blackberry-encrypted-e-mail-attachments
and emailed to [email protected]
Any advice, comments or thoughts are welcomed.
Thanks,

I too would love to see this update! I feel most of RIM's resources are probably being put into getting BB 10 and infrastructure ready for launch?
My workaround for this issue is to install the SMIME support package and have users send encrypted attachments via SMIME. PGP support package has been updated to work with the SMIME package (to a degree). It automatically looks up certificates attached to the PGP users keys and encrypts and decrypts based on those public/private certificates.
Unfortunely the SMIME package isnt as user friendly, users contantly have to hit the blackberry button and then more or more all to load the entire message for longer messages and messages with attachments.
So far I can't seem to get AES Encryption working with the SMIME support package, only have managed to get 3DES and a few other inferior encryption algoriths to work with the SMIME package.

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