Blackberry will not synchronise with Laptop

I have a 9320. It stopped receiving emails and I had to re-install my email address on the device to solve the problem. Now it no longer synchs with Outlook on my laptop. Software is Desktop Manager 7.1 Bundle 1319. I get an error message "0x80040fb3", asking me to refer to my documentation. What documentation? This cryptic code means nothing to me. What do I do next?
As an aside I would like to add that there seems to be no way (living in South Africa at least) of contacting RIM and asking my question. I have tried visiting RIM via google and they do not have a section of their web page which offers contact details of anyone or any agent in their organisation whom I can approach with queries. If anyone reading this lives in South Africa and knows the answer to this general 'beef' please let me know.

Bergvliet wrote : 
I have a 9320. It stopped receiving emails and I had to re-install my email address on the device to solve the problem. Now it no longer synchs with Outlook on my laptop. Software is Desktop Manager 7.1 Bundle 1319. I get an error message "0x80040fb3", asking me to refer to my documentation. What documentation? This cryptic code means nothing to me. What do I do next?
Hi Bergvliet
Welcome to BlackBerry Support Forums
Please check this Knowledge Base article regarding this error you recieving and try those resolution mentioned to resolve your issue:
KB16153 : "Error 0x8004fd28" displays during calendar synchronization using BlackBerry Desktop Manager.
Prince
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