Blackberry will not turn on....

This morning my Blackberry would not turn on....it was working fine last night. I have not had any previous problems - and it has always kept a good charge. I have plugged it into the charger but it is not registering that it is charging. I have also tried the power button several times with no response.....has anyone had this problem and what did you do to resolve it? Thanks!

For starters:
Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
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Similar Messages

My blackberry will not turn on or charge

Can some please help me am abit stuck i was on holiday i by accident i left my phone to die and the battery was completely dead i left it for a week when i come to charge it it would not charge it just has a sign of a battery on the front screen & my LED light is on. I left it for 3hours to charge but it will not turn on, ive tried taking my battery out for a couples mins and placed it back in still doesnt work..... Can anyone help???
Thanks

Hi and Welcome to the Community!
Allowing these batteries to drain completely can damage them, including reducing their useful life as well as rendering them useless. But, some tests can help determine if that is the case for you...
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "known good" are not necessarily the same thing. The simplest (and least expensive) method to carry out this test is to find someone with an identical BB with no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry will not turn on battery with lightening bolt

i have a new blackberry curve 8900 i have charged it for 1 hour it still displays the battery and the device will not turn on please help

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
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My blackberry will not turn back on after battery pull

Hi,
my blackberry curve 8520 froze so I did a battery pull and now it starts to load and then it stops half way. Please help if you can.
Thank you

Hi deedee 0317
Welcome to the Community
Please perform another battery pull restart also remove your Media card and see if it works .
If that fails try this KB10144 .Try it and let us know.
Prince
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BlackBerry Torch 9800 Will NOT turn on PLEASE HELP

My phone went black today and will not turn back on.. I have taken out the battery and the sim card, when i put them back in the red light at the top just flashes and nothing comes on the screen. I have tried to boot it by charging it and hooking it up to the computer. The BlackBerry desktop manager says it can not connect to the phone. PLEASE HELP

Parsifal wrote:
I have had the same problem 3 times over the past 2 years. The first time, Telus replaced the phone immediately as I was told it was a factory defect. The second time happened within the warranty period and TELUS decided to send it to BlackBerry to get it repaired. Phone came back,4 weeks later and worked properly but within a month same issue, does not boot up. Third time and three weeks later a new Torch came back from BlackBerry w on what was wrong with that phone. Now I am staring at the same problem on the THIRD TORCH I HAVE HAD IN TWO YEARS!!! What kind of defective product is BlackBerry shoving down our throats. As consumers we should expect what we purchase to work and not have to waste 4 hours reloading this and uploading that. Frankly I don't want to find the time to upload a bootfile that is missing, WHY IS IT MISSINg? Why is there a problem in the first place with the phone. If there is a defect, own up to it and recall them. I have had BlackBerries for the last 10years, this one is going into Lake Ontario and I am buying a an ANDROID. Its funny how even the sales people at the corporate TELUS Store and the tech support atff on the phones told me to just chuck it and never buy another BlackBerry again because they are also sick and tired of letting their customers down.
Is this a 9800 you're talking about? Reading your post, this is actually the 4th time that you've had this happen, with 3 different phones, correct?
When you talk about "reloading this and uploading that", are you talking about reloading the OS, or applications? I'm wondering if there's a particular application you're loading that's causing it.
While I'm sure there are faulty 9800s out there, and I've had a few myself (among 80 users), I find it hard to believe that you could end up with three faulty ones in a row. Are you able to get the battery charged somewhere, just to be sure it's not just a dead flat battery? It might be that you've got an application that's flattening your battery to the point where the phone can't start, even on the charger.

Blackberry curve will not turn on

recently my blackberry curve 8530 has shut off and will not turn back on. i had it sitting on the charger because the battery was half way full and an hour later it randomly shut off.
there is no sign of redlight. tried the battery pull multiple times and didnt work. i also plugged it into the computer which doesnt even recognize it. i took it to verizon and they said the battery was fine and that there was moister on the keyboard, so they told me to put it in rice for 2 days which i did and it did not work either. i also left it on the charger for a few days to see if it would help but nothing.
if anyone knows how to fix this i would appreciate it.

most likely your battery died for real and would suggest you to bring it for a check. It's nothing to worry, battery failure happens and you won't lose you datas.
John.P
Blog: http://www.maurisource.com/blog

Z10 will not charge & with new Battery will not turn on

I have have had my Z10 about a month now, I am gernerally happy with it as a work phone which is similar to my private Iphone5. Unfortunately the Battry life has been reducing on a weekly basis to around 4 hrs between charges. Now it is dead and will not wake up, so I bought a new Battery, now it blinks once the three times but will not turn on.
Any ideas ? The OS is the latest on the Blackberry site, but as I can turn the phone on I can't be more specific.

Hello,
From your description, if your charger is "known good" (e.g., it can charge other devices), then one can only deduce that something (hardware) inside the BB related to passing power from the charger to the battery has broken. Or that something passing power from the battery to the device has broken.
Regardless, if your charger is 100% fine, then it sounds like a hardware problem for which no amount of OS/software level fixes nor internet-distance diagnostics can be of much value.
I recommend you seek formal support via your official warranty channel. Normally, that starts with your original place of purchase or an authorized service center -- it varies by region.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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My phone will not turn on

can anyone help me please?
i have a blackberry tourch and sometimes the touch will not work and my touch pad wont work then it does.
The battery died so i put it on charge, the red indicator light stays on upto a minute then the battery symbol with the yellow lightenin symbol appears showing that its charging. i attempt to turn the phone one but still nothing is happening. i have tried changin chargers but still the same thing is happening. i cant even update the phone as it will not turn on.
i have tried suggestions from the forum but still nothing happens, any more ideas?
katie

Hi kcapewell and welcome to the BlackBerry Support Community Forums!
Plug in your BlackBerry® smartphone, remove and reinsert your battery then hold the end call button down for 15 seconds. Let us know if this works.
Thanks.
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BB 8330 will not turn on

Hello..  first time poster. My problem is that my BB 8330 will not turn on . If I remove and than replace the battery it will turn on. It turns off with no problem, but only turns on if I take out the battery . Have tried to replace the battery, same results.. Also it will not turn on when plugged in to the computer or wall charger.

Greetings, and welcome to the BlackBerry.com Support Forums.
BUFFY33604 wrote:
If I remove and than replace the battery it will turn on.
When you replace the battery, it turns on?
How and when, under what circumstances does it turn off? Are you turning it off?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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8520 will not turn on

hi i have an 8520 that will not turn on and will not stay connected to the laptop long enough to download os system please somebody help me i have tried so much

Hello lisa221282 and welcome to the BlackBerry® Support Community Forums.
Try to use the Force Detect method as shown in KB10144 to reinstall your software.
If you are still unable to get the software load to complete, it would be advised to contact your point of sale for further assistance.
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

LED light will not turn off

All of a sudden my red LED light is not turning off now. I have no new messages and it will not turn off. I shut my BB off and then it goes away, but comes back and stays on once I have a message. Anything I can do?

Hi and welcome to the forums!
Take a look at this link and see if it helps: http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=56409&query.id=127286...
Let us know.
IrwinII
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HT1430 my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?

There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

My 4th gen iPod Touch will not turn on

Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Sounds like at least a bad battery

Mid-2009 Macbook Pro will not turn on

Hi Folks,
so my mid-2009 15in Macbook Pro will not turn on. I updated the OS to Mavericks in December 2013. I'm from California, but I recently moved to the Guam/Marianas area where it is more humid and generally around 87 degrees F all day. For the past month my computer has worked fine, albeit I did notice the fan was running a little more than usual. I usually would just put it into sleep mode when I would finish using it (apparently a bad idea based off of reading other posts concerning humidity and, more importantly, heat). One day I finished using it, closed it and the next day went to open it; I could hear the fans start to work, but then it stopped. It hasn't turned on since. You press the power button and nothing happens. I tried all the troubleshooting stuff.
So, my question is this: what do you think is the problem? Moreover, how much do you think it could cost to repair it? My experience with computers suggests to me that it's probably a dead motherboard. I'm wondering if it's worth trying to salvage this thing or if it would be prohibitively expensive. There are no Apple stores in the area to take it in to get advice unfortunately.
Now, I just want to vent a little frustration. I have many apple products, and I've even switched my mother over to an apple computer, but now that I need some very basic support, apple doesn't provide a contact e-mail or a free chat? I think charging someone $19 for 'one time assistance' is ludicrous. I bet if I brought this into an apple store I could at least get some advice, and thus get some idea how I want to proceed with repairs or not. I suppose I'm also rather frustrated that my macbook, which I have been most happy with all these years, breaks because I go somewhere a little more humid and generally warmer? It would appear that the hardware failure is connected to the climate. This makes me skeptical about purchasing another mac if it can't handle a little humidity. (I have not spilled liquids on it, nor have used this computer while transitioning from an air-conditioned/humid location which could potentially cause condensation). I do not think I'm being unreasonable (yes I do think a $2500 computer should not fail after less than 5 years), but if you think I am unreasonable, please enlighten me.
Thanks for any help. I really appreciate it.
Ken

Ken,
the “Important Handling Information” in the little white manual that came in the box with your MacBook Pro states that its operating temperature range is from 50 °F to 95 °F (10 °C to 35 °C), and that its operating range of relative humidity is 5% to 90% (non-condensing). If your corner of the Pacific is outside of these ranges, the manual states that “Failure to follow these handling instructions could result in damage to your MacBook Pro”.
I have no idea what problem your MacBook Pro has; since you’ve tried all of the troubleshooting stuff, you’ll need to somehow get your MacBook Pro to a qualified service facility to diagnose the problem. If the logic board does need to be replaced, it would probably cost hundreds of dollars for a replacement, and you might find that purchasing a replacement used MacBook Pro of the same model to be price-competitive with just replacing your MacBook Pro’s logic board.
If you find Apple’s out-of-warranty policies unacceptable, then your only alternative to venting would be to purchase your next computer from a different company which has out-of-warranty policies more to your taste.

Blackberry will not turn on....

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