Blackberry won't receive all split text messages

I have a blackberry pearl 8130 and its character length for text messages is 140 characters. so when someone sends me a message that is over this length my phone splits it into 2 separate messages. The problem is sometimes I will only receive 1/2 to messages or 2/2 (bot not 1/2). Does anyone know if this is a problem with my phone or with my service provider (I am with vrigin mobile)? also there is only one person that sends me such long messages so could it be a problem with her phone?
Thanks 

This issue lies at operators end. You better check with them and try to know what policy they maintain on multi-part SMS.
tanzim                                                                                  
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