Blackberry wont send/recieve calls and texts. Net apps and BBM working fine. Not battery, signal or credit problem.
My phone wont recieve texts or send SMS or phone calls. Have tried on many peoples phones, on different networks.
Have had this phone a couple of weeks. It was working fine until yesterday, now suddently when I attemp to call it says 'failed' and when i send tects they do not send. It wont recieve calls and tects from people who have tried in the same room.
I have this sim card years and have never had a problem before.
Untill yesterday I could call, text and recieve both just fine.
My BBM, app world and internet are working.
It is not a battery problem, it is charged.
It is not a credit problem, i have both free and actual credit.
it is not signal problem, the phone shows high signal, and other people on same network are working fine.
I have looked up simular problems, and attempted the solutions. Taking the battery out and resarting the phone does not change it, regestering the phone and sending service books did not fix the problem.
I have Blackberry Curve 8520, on Tesco pay as you go.
Any solutions? Please include instructions - i do not know how to find out what OS i am running, so if this is part of the solution please advise.
Hi Ammasay
Phone, SMS and MMS are all services supported by your wireless provider. Considering all of these features are not working, I would recommend contacting them to find out if there is a problem with your account or their services. BlackBerry features, such as BBM, BlackBerry App World, etc all use the BlackBerry network and thats why they are still working.
Thanks
-CptS
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