BlackBerry World in Iran

Hello,
Will BlackBerry open BlackBerry World (like Apple and Google) in Iran ?
http://www.apple.com/legal/more-resources/gtc.html
OFAC IRANIAN GENERAL LICENSE D
On May 30, 2013, OFAC issued Iranian General License D, authorizing the exportation or reexportation, directly or indirectly, from the United States or by U.S. persons, wherever located, to persons in Iran of "certain services, software, and hardware incident to personal communications". General License D enumerates certain categories allowed to be exported to Iran. Some Apple goods and Apple software fall into these categories. For scope and further details, see General License D and the Annex to General License D, available from OFAC's Iran Sanctions Resource Center at http://www.treasury.gov/resource-center/sanctions/Programs/pages/iran.aspx.
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Similar Messages

Blackberry world issue for iran

there is a restriction that country like us can't use blackberry services,
i'm in city of south of iran that UAE carriers works in my city but under the antenna of our country.
could i use the UAE SIM to download from blackberry world?
right now i use android version and it's a little laggy ,
blackberry original softwares or apps has a great performance,
you could have many customers from iran and make really more money by ignoring the restriction.
and why your company boycott us?
what is the reason?
but the first question is important to me ,that one about changing sim.
best regards

Hi and Welcome to the Community!
Please check this page to ensure you meet the minimum requirements (including if it is available in your country):
http://na.blackberry.com/eng/services/appworld/download.jsp
If it is available in your country and you feel you meet the device-level system requirements, then contact your carrier to ensure that you meet the service plan (from them) requirements for access (via their network) to AppWorld.\
Further still, do be aware that AppWorld is merely a portal, vending apps developed mainly by others. As such, it is not your exclusive procurement source -- there are others that you can try:
AppWorld in selected countries
MobiHand everywhere in the world
Handango everywhere in the world
BPlay everywhere in the world
GetJAR everywhere in the world
I have found that there are very few apps that are exclusive to AppWorld. You can search the on-line catalog and then search out other procurement sources, including quite often the developer website itself.
Lastly, do understand that BB does not have unilateral control over the availability of AppWorld. They have to ensure that they and their partners meet local laws and legislation for operating an e-commerce system -- and that can take time. AppWorld is in over 160 countries now and adding more and more every month.
Good luck!
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Access to BlackBerry World store of US while being outside US

Hi BlackBerry
I was wondering why the access to blackberry world is determined by which mobile carrier I'm currently using my phone with.
Correct me if I'm wrong, If someone from the US for expample is out of the US and is using a sim card from the local carrier in the country that he is currently living in, he cannot access the BlackBerry world of the US, instead, he will gain access to the BlackBerry World of the country which he is currently living in.
I think that Android also has the same concept with their users' ID's, which I see as very annoying compared to Apple, which gives you the opportunity to have your user profile linked to your country's AppStore by entering a valid address and a payment method relating to your country or issued from your country.
Apple also gives the opportunity to the user to choose (No Payment) option and enjoy using and downloading all free apps, which is a very good option, and is currently available on BlackBerry and Android as well.
I really Hope if BlackBerry can follow the same approach of Apple with while creating or editing the BlackBerry ID, in order to have the BlackBerry ID as "Country determined" and NOT to be as "Mobile Carrier determined" as the case is now. I hope also if you do so to keep the same flexibility (as now) of not obligating the user to enter a payment method while creating or editing a BlackBerry ID.
I think that if BlackBerry considers and implements this, it will give a big push to its users and the traffic flow on he BlackBerry World for downloading and buying apps, movies, music,...etc, as it allow for example US users US to access the BB world of US while being outside US for a trip or work. The same will apply for other users from any country around the wold.
So, I hope that BlackBerry will provide this flexibility as provided by Apple (and maybe a better one). Please consider this seriously and keep moving ahead.
Regards.

Hey ahmed_mh1,
Welcome to the BlackBerry Support Community Forums.
Thanks for the feedback.
Currently BlackBerry World will take the localization settings from the APN settings on your micro SIM card.
If this does change in the future, I would suggest checking for updates at www.blackberry.com/appworld
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Backing up and restoring app data of an App World (BlackBerry World) app

I'd like to do a security wipe on my old Bold 9700 and then reinstall/restore an App World (BlackBerry World) app that I purchased with the same BlackBerry ID.
1. Can I reinstall an app via App World after a security wipe?
2. WIll the app data (e.g. game scores) be restored?
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Thank you in advance.

Hi and Welcome to the Community!
To re-install your apps, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
HandsomeP wrote:
2. WIll the app data (e.g. game scores) be restored?
That I'm not sure of...it likely depends on how the scores are stored. If they are stored on the device, then it might be able to re-obtain that information after you reinstall the app. Likewise, if they are stored on some server somewhere, it might be able to do so. But there's really no way for anyone but the app developer to know for sure. If I were you, I'd prepare myself for those being lost as a result of this activity.
HandsomeP wrote:
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
Maybe -- again, it depends on how the app works, which only the app developer can say. Some apps store data in AppMemory (which is what gets backed up), others store their data in Device or Media Card Memory (which is not necessarily backed up). And it may well be moot anyway, depending on how the developer coded the app.
HandsomeP wrote:
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Same issue...it all depends on how the developer coded the app. If the coded it to ignore any stored data anywhere each time the app is installed, then you can't force it to read anything, regardless of where you might restore it to. But, again, only the developer of the app can tell you what will happen in these circumstances.
Cheers!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Not able to access blackberry world on Z10. what could be the reason?

not able to access blackberry world on Z10. what could be the reason? It wasn't issue earlier but facing it from last two days.

Please guys read other forums on this community before posting redundant issues.
Try this fix
Go to the games app.
At the bottom tap on games.
At the right bottom, you will notice three dots. Tap the dots
Tap the option to enter the blackberry world. Wait until the screen is loaded
Swipe right to Enter My World - > My Apps and Games.
Tap the three dots again to check for updates.
Update all the apps and close your App World.
Try accessing the app world in the standard way. Everything mus be fixed by now.
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BlackBerry World not accepting VISA card -- follow up to my previous post

Re purchase of an app for new Z10 -- main software all successfully updated to most recent. Well, I posted last time about being escalated up through the ranks of BlackBerry software helpers from Bell, and after several levels getting a very easy-to-communicate-with woman from BlackBerry in Halifax, NS...
She told me Bell would bill me for the apps on my carrier bill, and I told her No, they told me they didn't do that, not in Victoria BC my home town, anyhow. I asked her to call and contact them... she said she did, and said Yes, they would. So I set that up on my BlackBerry World sign-in page using my computer, under her guidance, and it seemed to be set up. I even purchased an app that way successfully, afterwards... [She told me at the time that yes, there was a problem with the tool that handles VISA payments, sometimes...]
BUT, several days later when I went to do the same thing again with another app, well, I had a message in red on my purchase screen on my Z10 that carrier purchase was not available!
Ahem.
So, I tried purchasing via VISA again [read my previous post, I called VISA, tried to see if there was something wrong there, no there wasn't]. No form of my re-entering my VISA card or editing it etc. would work.
So I tried PayPal, over the past weekend I established a PayPal account to be paid for via my same VISA card, that took some doing as the procedure is not that clear on their website and you have to explore the sections under "my money" etc. to see just what is going on with it... without any warning or info from either BlackBerry or PayPal the account wouldn't work [refused several tries to purchase an app] until a special method for BlackBerry was posted in that "my money" section on PayPal, they call it a prepayment account or something like that, it takes about an hour or two on a Sunday for that to appear for a new account, and then [I was doing this via my computer after signing in to PayPal] I saw a side message that this purchasing procedure would not work until August 12th.
Today, August 12th, I just purchased a trial app, Medieval Ringtones, and that went through! Unfortunately I was on just our own house WiFi [good signal, I thought at the time, though], and just before it got installed something said "network problem" and it stopped installing. Now I can't buy it again either, I'll try later just to see if it reloads -- it wouldn't reload to the purchase point. I don't really care, it was an experiment. I just downloaded a free app, Top 500 Ringtones, from BlackBerry World, and that went smoothly and seems great, lots of choices, most of them free as far as I can tell.
Warning to users: I would establish the PayPal account via BlackBerry World's own access point on the computer, first, through the BlackBerry World website, clicking on their PayPal symbol, before trying to purchase via PayPal, as establishing a PayPal account first, independently, may lead to confusion if you establish it outside of BlackBerry World.
Now, I have noticed the work-around posted by a BlackBerry Forum guru here on using a dummy VISA account, this helpful person provides a list. WOULD THIS HELPFUL PERSON PLEASE EXPLAIN THE PROCEDURE IN DETAIL? i WOULD HAVE NO IDEA HOW TO DO IT IN PRACTICE -- APPARENTLY THE SOFTWARE WILL STILL CHARGE THE APP TO ONE'S REGISTERED VISA??? PLEASE GIVE DETAILED INSTRUCTIONS.
If I can, indeed, purchase something via PayPal, or ultimately, indeed with a VISA payment, without a glitch [I'll keep trying] I'll report it here. Meanwhile all the apps I've downloaded from BlackBerry World have been free ones, except for the one that mistakenly got sold to me via Bell billing me for it [which they won't] a few days ago [either Bell or BB got stuck with the $1.99 or something for that!]. The free ones I've downloaded have been excellent, including this Top 500 Ringtones, just the kind I was looking for, lots of real telephone and cell phone ring sounds for a purist like me...
But I hope BlackBerry can fix up the glitch in BlackBerry World soon, it shouldn't be there at all... my husband has the theory the facility is staffed by too small a core of software people to keep up with the problems and wasn't properly tested, or else it was subcontracted out and they are stuck with it until they get a new one -- come on, BlackBerry, get a new BlackBerry World payment procedure that works smoothly, us BlackBerry fans are anxious about you!!!

Just to say there ARE lots of Apps on BlackBerry World, so potential BB purchasers should not let that stop them, and some very good free ones, excellent -- BlackBerry Travel is really good, and OsmAnd maps are fabulous, big to download, but when you get it you'll be amazed. Just download a provincial or smaller map to start, because they are huge files and very detailed, but lots of trails and paths are on them... good for park trails and such.

Blackberry World thinks I need to update Apps that are already up-to-date. (Infinite Update Loop)

Hello,
I have been having trouble with Blackberry World. It states that I have apps that need updating, but I already have the most recent update of these apps. In addition, BBW states that I need updates for apps that I no longer have installed on my phone. (and I cant seem to uninstall these apps via BBW)
I have tried installing the update (even if its not needed), and uninstalling/re-installing the apps, and nothing eliminates this problem. "Refresh BlackBerry World" does not help either.
for an example: I have 9 apps that BBW thinks I need to update. One of which is Blackberry Blend. When I click on Blend, It states that the Update is available to Version 1.1.0.67, but directly underneath, it states that I have Installed Version 1.1.0.67 !!! If I choose to perform the update, the notice for updating Blend shows back up in BBW immediatley. The same issue is occuring with a number of apps, including: Google Talk, Skype, etc..
Any suggestions on how to stop this BBW App Update Infinite Loop?

Hi, I've tried clearing the cache multiple times. With or without reboot, it doesn't seem to fix the problem.
I should probably mention that this is on a Z10 STL100-3 OS release 10.3.1.1865 OS version 10.3.1.2708. This problem was occuring with only Skype before the upgrade from 10.2, but since the update its with 9 other Apps as well. I even completely wiped my phone, and only selectively restored a handful of apps to prevent the issue, but thats when BBW now displays required updates for Apps I no longer have installed on the phones since starting from scratch.
any other suggestions?

Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Blackberry World doesnt open

Dears,
It is my 4th day since I am trying to fix my blackberry world app to login via z10.
I am new user on BlackBerry and I still cannot understand why I cannot login. The similar problem occurs with my BBM, when I am trying to login directly from my mobile data, and it wont, but when I login via edge modem by wifi, it does let me to enter and contact. I have tried the payment option as well, but it does the same. It doesnt let me complete, gives an error.
Anyway, regarding my mobiles software version is the latest one by 03 may 2014. I have done everything, removed.battery, didnt use and so on. But still cannot enter to BlackBerry world or bbm.
Please help.me.
I even reccomended the same.phone.to.my friend and he bought it. And today when I also.wanted.to enter from his phone, it gaves absolutely the same.problem.
I look.forward to.hear.

Thank you for the clarifications.
FYI -- there is no prompted log in or log out of BBID...it is an "always on" sort of thing, deeply tied into the device to enable various services, including BBWorld and BBM.
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you likely should contact your mobile service provider for formal support. For BBM, from what you describe it is over their network that things do not function. For BBWorld, nothing functions. If these steps do not work to resolve it, then you will need formal support, possibly from BB themselves -- the only way to obtain that is via escalation from your carrier.
One last thought...when you talk to your carrier, ask them to dig deeply and ensure that there is no BIS account tied to your BB10 device. BB10 does not use BIS, and there are reports that on some carriers even having a BIS account with your carrier will actually block functionality on a BB10 device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to make payment via BlackBerry world | AW10006c

I have been breaking my head with this for the past two months.
I live in India.
The problem I am facing is that I'm unable to purchase any app from BlackBerry world. If I use a credit/debit card, it gives me a AW10006c error.
I thought this was due to the added security layer used by debit/credit cards in India. For Visa, it is "Verified by Visa" & for Mastercard it is "Mastercard secure code". So then I used PayPal, it again threw some other error.
I first thought it's an error due to my debit card. So I switched to HDFC credit card. It threw the same error. So tried my Standard Charted credit card. The same error again. I can confirm that the cards are working perfectly fine otherwise. In fact, the cards are getting debited GBP1 each time I add it to my account after removing it. The same GBP1 gets refunded after a while. If I'm not wrong, that is how they verify if the card is working or not. After successful addition of the card, when trying to purchase any paid app, it throws the AW10006c error.
Later, I felt the error could be because of the 10.3.0.700 SDK os. So, I switched to a clean install of 10.2.1 official and tried all the above steps. Same error codes.
Then I tried to use my BlackBerry ID on another device (from Z10 to Q10). Same errors.
I made my friend try on his Z10 with his BlackBerry ID and his HDFC credit card and same error again.
The apps I wanna buy are
1. Usage Pro (Sasha Kanthan)
2. Hub++ (Devcellent Solutions Inc)
And a few BBM sticker packs.

change to another language then try again, if it doesn't work , change back to english then do it again. I annoy sure if this can work but it dose work for my Q10

BlackBerry Playbook & Q5 BlackBerry World Issues

My playbook and my q5 wont connect to blackberry world and in playbook I cant upgrade nor purchased anything is there a problem with my blackberry id or is this a problem with blackberry
MOD EDIT: Subject changed to reflect a new topic

About your problem with the PlayBook in BBWorld : maybe something dealing with the payment mode you choose?
Last month I had a problem willing to buy an app using Paypal :
The process blocked and the option to swith payment mode was disabled.
Just in case here is the solution that solved my problem :
Reboot the PlayBook
Go to BBWorld App
Option Payment now accessible
Select Credit Card
It works!

New OS and Blackberry World

BlackBerry World claims to have new software and that we cant use BlackBerry World after April 3rd, today is 2nd, without the OS update. But BlackBerry World thing won't launch for people with the new OS. Is it idioticly broken? Or are we not supposed to launch UNTIL April 4? Recap: new OS, on PlayBook, BlackBerry World new thing won't launch. BlackBerry World itself still works fine with the new OS. When press launch button it says error in your PURCHASE that you aren't making. Sends you to Knowledge Base which instructs you in how to download software updates. On the machine that HAS the current OS. 2.1.0.1917. If April 4th arrives and I am shut out of BlackBerry World I am going to be very angry. As will a great many other people.

i am unable to get the latest update also, maybe they took it off to fix an issue
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Blackberry world isnt loading

I keep getting errors when trying to open up blackberry world. Its been going on for about a week. At times it works but most of the time it doesn't.

theosing wrote:
I keep getting errors when trying to open up blackberry world. Its been going on for about a week. At times it works but most of the time it doesn't.
you didn't specify what errors you are receiving. It would be helpful if you provide more detailed information.
Help the Community Help You!
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BLACKBERRY WORLD APP NOT OPENING

I have Z10 and using the GPRS/EDGE network.When i try to open Blackberry World by the icon on the phone,it fails to load and desplays"there is an issue.blackberry world must close now"When i try to connect through the web,it asks for blackberry id.When i enter the id it fails to open and continue to reopen the page for entering blackberry id.I have also tried to open the BBM by its icon on the phone it cant open as well and desplays"no blackberry data exists"

nyahuyet wrote:
How do I show the BlackBerry logo on the top right corner of the homescreen
Make sure you're connected to BlackBerry data services...
First, Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.
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BlackBerry World Don't Work

Hello,
If Mobile Network is closed and wifi is open; BlackBerry World is working.Some Turkey users have this error.
How can I fix it?
Screen shot is this link.
https://pbs.twimg.com/media/BgSzqHPIgAAZ3JW.png
F.Okan
BBTURK
BlackBerry Turkiye

Exit the Blackberry world.
Go to the music app.
OR
Go ot the Games app. Tap the games tab at the bottom (third tab).
At the right bottom, you will notice three dots. Tap the dots
Tap the option to enter the blackberry world. Wait until the screen is loaded
Swipe right to Enter My World - > My Apps and Games.
Tap the three dots again to check for updates.
Install all the udates and close your App World.
Try accessing the app world in the standard way. Everything must be fixed by now.
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.
2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.

BlackBerry World in Iran

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