Blackberry World Server Error on Playbook WiFi

Over the last couple of days I have been unable to download any apps from the Blackberry World. After about 1 minute I get this message:
"Blackberry World is having trouble connecting to the Blackberry World server. Verify your network connections and try again"
I not having any problems connecting to the internet and receiving emails and all downloaded apps are working ok. so I believe I do not have any network problems.
I have an android phone and can download apps from the play store ok when using the same router and ISP
Can anybody help? HAVE THEY STOPPED SUPPORTING THE PLAYBOOK?
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That could definitely be it. When that happens it's not uncommon to have access to some sites and not others.
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Can't connect to the BlackBerry World server

It says "BlackBerry World is having trouble connecting to the BlackBerry World server. Verify your network connections and try again."
I have recently updated my BlackBerry Playbook. It's.been like this for weeks now.
Any help would be appreciated.
Thanks.

The Playbook can only do updates with WiFi, or if it is a 4G it will do the updates over the mobile network.
If the Playbook does not update, try a re-start. Also check if your router is allowing WiFi access to the net.
If you did an operating system update, you may have to go the Identification and re-enter the Playbook's ID and password to allow access for updates and backups to work. The ID is in the main system menu listing.
Jerry G.

Blackberry world connection error

Good afternoon
I am trying to access blackberry world but get the error 'an error has occurred and blackberry world must close. Try waiting a few minutes and then re-open Blackberry world'.
I have seen several recommendations to turn off wifi but I am not using wifi. This has been going on for about a day, it used to work.
I have tried downloading via my PC but I get the same error
I am using a Q10, software release 10.2.1.2102.
Please help, Thanks
Solved!
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Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive
2) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unable to connect to Blackberry World Server

I have recently acquired a Curve 9300 from Vodafone. I have registered for an ID but when I try to download a new application I get the message "Unable to validate address & password". When I click on "Forgotten password?" the message comes back "Unable to connect to World Server. Error Id: 30637". In addition the website does not recognize the combination of address and password. I have sent an email from my computer to my Blackberry email and it was received without any problems. Any ideas, please?

If you're now constantly losing signal in your building where you once had it good, I would suggest getting a free SIM card replacement from O2.
Your other connection issues... What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.5.0.x.xxx", What is yours?
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BlackBerry World - Payment Error

I attempted to purchase apps and received the following message. I'm with Bell Mobility and have selected mobile phone billing.
"Payment Error. There were problems completing this purchase. Please try again (Error Id: 0 )"
I tried and tried and tried again. If you don't want my money then give me the apps for free. I won't complain. : )
Anyone out there have a solution or suggestions on how to fix this?

Does Bell allow mobile account billing?
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Can't connect to app world server

happy new year everyone. Please help can't download apps keep getting the following message. BlackBerry app world is having trouble connecting to the blackberry world server. Verify your network connections and try again. My wifi and email are working ok any ideas? Thanks everyone any. Help. Much appreciated

two articles from the public knowledge base:
KB29490 The error message "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." occur when attempting to log into App World
KB20031 "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again" appears when BlackBerry App World is started
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry world payment method

I tried to use my payal account in blackberry world. It is valid and fully functionable. But blackberry world show error:The email address in not valid format. My email looks like [email protected] I think there is broken validation for emails.

Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/App-world-trouble/m-p/2023843#M183158
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Knowledge Base Updates
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Internal Server Error when purchasing an app in Blackberry App World

I have a Torch 9810. I have been trying to purchase the Baamboo Premium player. If I do it in the app world on my desktop, I get:
Internal Server Error
An internal server error has been detected. Please try your operation again. (EC )
If I try from the app world on my phone, it keeps saying "Please wait" upon selecting purchase until I reboot - waited over 2 hours one day.
So, it won't let me complete the purchase via my phone or desktop. How can we fix this?

I think we have made some headway. Apparently, purchases billed to AT&T (my provider) go through Bango, which I did not accept the terms on my phone previously. When trying the purchase, it never prompted until the uninstall/reinstall of app world. Now that I told it I agreed with the terms, I found that it won't go through because I blocked a similar purchase type through my provider (for Facebook credits - apparently through Bango as well).
So, once I tell it to bill through PayPal, it should work.
My concern is that even when connecting my phone to my desktop and trying to purchase online, I would just get a cryptic "internal server error".
Thanks for your help! This should solve it now - have to wait until payday.

App World issues. "having trouble connecting to BlackBerry App world Server" and "installation issue"

Hey.... I hope this isn't just repeating the 'same old' issue, but I have read through everything I could find and I am still having no luck.
Anyways I am having a few issues.....
ONE/// When I try to go to "My World" on my Playbook it always comes up with the message:
BlackBerry App World is having trouble connecting to the Blackberry App World Server, Verify your network connections and try again.
One solution I read was to connect to an alternative WiFi connection, however I haven't got any other connection I can connect to before switching back to my own.... help?!
TWO// There are also two games I have been desperately trying to install but have had no luck. Each time all I get is the following message:
Install Error. There was a problem during Installation. Please try again.
I have read the KB26671 file, and tried to follow the 'resolution' there but whenever I log in I never get any 'account set up process' to continue with..... let alone what the rest of the guide says to do.
THREE// Not sure why but when I try to use AppWorld on my PC it won't show me my playbook device, simply says "please connect your device".... help? According to my playbook it is connected to computer, and my PC is picking up the Playbook as the manager always tells me it is there and lets me view the files but still AppWorld can't seem to see it.
Thanks in advance for your help.
Solved!
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Well I was just trying to see if it was your network connection. I have found that lately anyhow, the connection to the App World hasn't been that reliable - not sure why and it's just been recently for me. But I have downloaded some pretty large files in the last few days too without issue.
Sorry, this isn't much help but if you find your network connection is becoming flaky, remove the profile and setup a new one. Sometimes I find I have to briefly shut off my internet connection on the PlayBook and then re-enable it when it's acting up. Then things are fine afterwards. A device reboot may help but it may not. I wish I could be more help but this gremlin sounds elusive.
Actually, duh, why didn't I put two and two together eariler? See if this thread is applicable to you or not: http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/PlayBook-not-letting-me-update-apps/td-p/...
In short, reboot your PlayBook and try again...

Unknown server error (30641)- BB playbook- when trying to create BB ID

unknown server error (30641)- During set up, it asks that you create a Blackberry ID for the BB playbook. Then it shows unknown server error (30641)- I plug it to my computer and download the Desktop manager which ask to update it. I did then it told me disconnect Playbook, install BB ID and plug into PC again. But I got server error again. I am stuck on server error. can you by pass the ID set up and get the BB playbook working and the ID thing after? The ID is not even some critical security feature that must come before the enjoyment of the product. I am really frustrated with my brand new device and my money is wasted. If BB has no fix for this I want my money bacck.
Solved!
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Perhaps this can help you:
Article ID: KB28198 "Error Id: 30641" is encountered when creating a BlackBerry ID with BlackBerry App World on a smartphone
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"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again."

Hi, I need help please!!!
I am not able to log into my bb app world nor am I able to download or upgrade any aps.
I keep getting this error message..
"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again."
I called my phone provider and they cannot assist me. I tried a bunch of trouble shhoting options such as:
-deleted app world and re-installed from website
-deleted email accounts and re-installed
-changed bb id name and password from website
-tried to log on using wifi and non wifi
Nothing seems to be fixing this issue.
Can someone please help!!!
Thanks!

How long has this been an issue for you?
have you tried to downgrade your appworld?
http://www.bbh-plus.net/downloads.php?do=file&id=2196
Sorry to hear you're having so much trouble with this.
(uninstall first though)
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If your issue is resolved, please click the solution button on the resolution!
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Sign in failed - Unknown server error (-2) when trying to sign in to new playbook

I get the message "Sign in failed - Unknown server error (-2)" when I try to login to the Blackberry ID page of a new playbook during initial setup. This prevents me from continuing and using my device. A similar error message appears when I tap "Forgot password?" which is An unknown error has occured. Please try again (-2)
I have tried what others have done when they have unknown error (-6) which is turn off playbook and plug into desktop manager then update to reflash, but I continue to get the same error.
I know my BB ID username and password are correct because I can login to the web with them. Not sure what to do next.

Just to test the simple things first, did you try to sign in using another credential?
If only yours fails, then is a RIM issue, otherwise is indeed your Playbook failure.
--- Catalonia, next state in Europe ----
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Internal server error on app world first sign in

I got black black berry 8520 version 4.6 I want to download viber and I connect my phone to my PC and then go to app world I created a new account and confirmed it after that I tried to sign in I go do the step one to chose my phone and I finish the first step on the second step I get internal server error what should I do? pls help

Hi faranak
Are you from UK ?
Sorry for pointing but on your profile you have noted that your carrier is Irancell , and if you're from Iran then currently BlackBerry App World is not available in Iran .
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Server down after updating the Blackberry World App Store

Hi there,
hopefully u can help me. For two days, after upgrating the Blackberry World App i'm not able to acces the following:
- internet
- no more push up emails
- BBM, Whatsapp, Windowslive Messenger, Facebook
- email settings ( is giving me the following error " Your device had a problem connecting to the server"
While i was upgrading the latest version of Blackberry World Application, was wasking me to update my Blackberry ID so i did it and after that all the problems came up. Looks like my blackberry server is down, can't acces anything. I contacted the carrier , they checked and said is it from aplication i have updated. They suggested me to delete the application which gives the problem. I deleted the files of Blackberry World App , but still the module is it in my mobile and can't be acces even when i tried to reinstall it.
I don't know if this can help, but i have noticed that BIS is like disconnected while EDGE signal is there. Sometimes "EDGE" changes into "edges" ( small letters ) and GSM.
The carrier sent me again the service books, but i still have troubles ... nothing at all changed !
The following Services Status is there:
Connection : Mobile Network
Balckberry Internet Service
Connection: not connected
Blackberry Enterprise Server
Connection: not connected
Mobile Netwok:
edge
Mobile Network Provider
orange
I can't figure out what can cause this problem. Any help will be much appreciated.
Thank u

Its clearly the ios 6 update...I have a 2 month old 4s...worked perfectly until the upgrade...now my app store rarely opens...other apps crash or will not load..battery life is now weak weak weak..
The thing that TRULY amazes me is that I was on the phone with an apple tech yesterday,actually 2 different techs, when I said that there are several users on this site with the same problem their response was "first Ive heard of it !"
Useless useless....

Help - Blackberry Error - An Error has occured and Blackberry World will be closed - Tried EVERYTHING!

Whenever I try to launch Blackberry World, I get the message "An error has occurred and Blackberry World will be closed. Try waiting a few minutes and reopening Blackberry World." I have read all of the post and unless I have missed something - nothing is working.
I have a Blackberry Z10 - STK100-1
Software - 10.2.1.2977
I have tried -
launching BBW with just using Wifi
launching BBW with just using Data
launching BBW with Wifi and Data
Hard resets (after changing the above settings)
Soft resets
Battery pulls
Tried to access BBW through "games" .. the three dots, ...
Opening BBW online and trying to access my blackberry through the online program.
AND I have just wiped my blackberry to start over, and it is still not working!!!!! The restore of my data was done using the "quick backup" so it shouldn't be due to a conflict with another program.
Can you please help - I am getting ready to tear my hair out!
Solved!
Go to Solution.

Jennie1997, For those using BlackBerry OS 10.2.1, BlackBerry Virtual Expert is built in and can be opened by opening the Help application followed by tapping Testing along the bottom toolbar.
See here: http://helpblog.blackberry.com/2014/01/introducing-blackberry-virtual-expert-for-blackberry-10-os-10...
So if you have it it may have been FourSquare, ???

Blackberry World Server Error on Playbook WiFi

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