BLACKBERRY WORLD UPDATE

I can't update the blackberry world in my playbook because my os version is updated (2.1.0.1917).

You're already up to date if you're on 2.1.0.1917.
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Help. Folders won't keep after Blackberry World Update July 18

I have a Z10 running OS 10.1.0.1720, Software version 10.1.0.273. I updated to the latest version of Blackberry World and received an error message and couldn't install it. I tried it again and if installed, only this time all my folders on the homescreen and other screens are all gone.
After spending a hour or so setting everything back up last night, they're gone again. Only this time it happened differently, I started up my Globe and Mail app and it wouldn't load up the articles. I then tried the Canadian Newsreader app and it couldn't connect. So I restarted and all my folders disappeared. I hard rebooted after that (held onto the button on the top until the blue blackberry logo showed up) and they're still gone.
This is a royal PITA and wouldn't have upgraded to the new Blackberry World if that was the case. Help! Is there a resolution to this?
Also, my skyps video never worked on my Z10, but it has worked on others. Don't know why. Help x 2.

Good day
Welcome to BB forums
I did the upgrade last night so far no problems!
Why don't you reload your previous OS if your getting these problems
How to Reload your Blackberry10 OS
Want to contract me? You can follow me on Twitter @RobGambino
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Blackberry World thinks I need to update Apps that are already up-to-date. (Infinite Update Loop)

Hello,
I have been having trouble with Blackberry World. It states that I have apps that need updating, but I already have the most recent update of these apps. In addition, BBW states that I need updates for apps that I no longer have installed on my phone. (and I cant seem to uninstall these apps via BBW)
I have tried installing the update (even if its not needed), and uninstalling/re-installing the apps, and nothing eliminates this problem. "Refresh BlackBerry World" does not help either.
for an example: I have 9 apps that BBW thinks I need to update. One of which is Blackberry Blend. When I click on Blend, It states that the Update is available to Version 1.1.0.67, but directly underneath, it states that I have Installed Version 1.1.0.67 !!! If I choose to perform the update, the notice for updating Blend shows back up in BBW immediatley. The same issue is occuring with a number of apps, including: Google Talk, Skype, etc..
Any suggestions on how to stop this BBW App Update Infinite Loop?

Hi, I've tried clearing the cache multiple times. With or without reboot, it doesn't seem to fix the problem.
I should probably mention that this is on a Z10 STL100-3 OS release 10.3.1.1865 OS version 10.3.1.2708. This problem was occuring with only Skype before the upgrade from 10.2, but since the update its with 9 other Apps as well. I even completely wiped my phone, and only selectively restored a handful of apps to prevent the issue, but thats when BBW now displays required updates for Apps I no longer have installed on the phones since starting from scratch.
any other suggestions?

Unable to Update Blackberry WORLD ...!!!!

Unable to update BlackBerry World after i installed the Brand New Playbook Update 2.1.0.1917....can any one help Please

Ok so now it sends me to the KNOWLEDGE BASE
KB35784 BlackBerry World displays
"There were problems completing this purchase" when attempting to purchase an item.
went thru all the steps and STILL NO UPDATE TO BALCKBERRY WORLD...

Blackberry world saying apps have updates

Anyone else find that Blackberry World has the asterisk saying you have apps to update, but actually you don't?

Hi marcus_anselm,
When you go into BlackBerry World then click on All in the lower left corner, does the asterisk appear on My World?
Thanks.
-CptS
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Blackberry world latest update - frozen/stuck

Yesterday tried to update blackberry world and the installation is frozen/stuck
I can't update or download any application in BlackBerry world ! I also tried to reset from settings but nothing happened.
I'm using 10.2.1.537
Any ideas ?
Thank you

are you able to cancle it or is this while restarting the computer ?
it might come up as having troubles vaildating the packages and you'll just have to reinstall them.
how long have you been waiting?
is your computer's connection to the internet good or on and responsive?

Email verification page down and Blackberry identity update needed for app world

Hey!
don't know if anyone can help me, but I just got a Blackberry and did the whole creating a Blackberry id etc, now when I want to confirm my email address it says that the email confirmation feature is currently unavailable? Its been like that for 5 days now! And that sucks seeing as the link is only valid for 24 hours? wtf? How am I supposed to confirm in 24 hours if the link is down for more than that?!!!!!!
So as a result I cannot use app world as every time I go on it says 'a blackberry identity update is needed. Would you like to install now?' I then click yes and it then proceeds to tell me that my 'blackberry identity installation failed. Please try again later (80003), I can try until I am blue in the face without the admin fixing that **bleep** link its never going to work!!!!!!!!!!
CAN ANYONE PLEASE SAVE THIS POOR DISTRESSED DAMSEL BEFORE I LAUNCHE THIS PHONE OUT OF THE WINDOW AND GO BUY A NOKIA?

Solution to the problem associated with the BlackBerry Identity installation failure can be found from the link below. A BlackBerry curve 8520 user can delete the existing bb app world and download another bb app world from this link:
http://www.bbh-plus.net/downloads.php?do=file&id=2198
Solution to the problem associated with the BlackBerry Identity installation failure can be found from the bb community forum link below. Thanks to JSanders (Hall of Famer III) Jan 26 2012.
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/BlackBerry-App-World-South-Afric...
I hereby, convey my profound gratitude to ⁠JSanders (Hall of Famer III) Jan 26 2012. Best regards from Chazi.

Server down after updating the Blackberry World App Store

Hi there,
hopefully u can help me. For two days, after upgrating the Blackberry World App i'm not able to acces the following:
- internet
- no more push up emails
- BBM, Whatsapp, Windowslive Messenger, Facebook
- email settings ( is giving me the following error " Your device had a problem connecting to the server"
While i was upgrading the latest version of Blackberry World Application, was wasking me to update my Blackberry ID so i did it and after that all the problems came up. Looks like my blackberry server is down, can't acces anything. I contacted the carrier , they checked and said is it from aplication i have updated. They suggested me to delete the application which gives the problem. I deleted the files of Blackberry World App , but still the module is it in my mobile and can't be acces even when i tried to reinstall it.
I don't know if this can help, but i have noticed that BIS is like disconnected while EDGE signal is there. Sometimes "EDGE" changes into "edges" ( small letters ) and GSM.
The carrier sent me again the service books, but i still have troubles ... nothing at all changed !
The following Services Status is there:
Connection : Mobile Network
Balckberry Internet Service
Connection: not connected
Blackberry Enterprise Server
Connection: not connected
Mobile Netwok:
edge
Mobile Network Provider
orange
I can't figure out what can cause this problem. Any help will be much appreciated.
Thank u

Its clearly the ios 6 update...I have a 2 month old 4s...worked perfectly until the upgrade...now my app store rarely opens...other apps crash or will not load..battery life is now weak weak weak..
The thing that TRULY amazes me is that I was on the phone with an apple tech yesterday,actually 2 different techs, when I said that there are several users on this site with the same problem their response was "first Ive heard of it !"
Useless useless....

False update notification in blackberry world caused by blackberry bridge

So I kept getting the notification (trademark red bb message/update icon) when I opened blackberry world, but some with some unique characteristics. It would only happen upon the first opening unless I hit the screen lock and then once again it would appear only the first time i entered the world. I would indicate there was an update in my world apps but when i went in there.....nada. I would not get a notification in the hub or on the home screen but only when i opened bb world myself. If i closed it at this point and opened it up immediately the notification would be gone. I played around with apps and settings and the issue stopped when I deleted the blackberry bridge app. It is not a huge issue but give it a try if you are experienceing this.

Hey Shinrai,
Thanks for the post.
Did you recently update your BlackBerry device software? Also did this happen after you install any applications from BlackBerry World?
I look forward to your reply.
Cheers.
-ViciousFerret
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Access to BlackBerry World store of US while being outside US

Hi BlackBerry
I was wondering why the access to blackberry world is determined by which mobile carrier I'm currently using my phone with.
Correct me if I'm wrong, If someone from the US for expample is out of the US and is using a sim card from the local carrier in the country that he is currently living in, he cannot access the BlackBerry world of the US, instead, he will gain access to the BlackBerry World of the country which he is currently living in.
I think that Android also has the same concept with their users' ID's, which I see as very annoying compared to Apple, which gives you the opportunity to have your user profile linked to your country's AppStore by entering a valid address and a payment method relating to your country or issued from your country.
Apple also gives the opportunity to the user to choose (No Payment) option and enjoy using and downloading all free apps, which is a very good option, and is currently available on BlackBerry and Android as well.
I really Hope if BlackBerry can follow the same approach of Apple with while creating or editing the BlackBerry ID, in order to have the BlackBerry ID as "Country determined" and NOT to be as "Mobile Carrier determined" as the case is now. I hope also if you do so to keep the same flexibility (as now) of not obligating the user to enter a payment method while creating or editing a BlackBerry ID.
I think that if BlackBerry considers and implements this, it will give a big push to its users and the traffic flow on he BlackBerry World for downloading and buying apps, movies, music,...etc, as it allow for example US users US to access the BB world of US while being outside US for a trip or work. The same will apply for other users from any country around the wold.
So, I hope that BlackBerry will provide this flexibility as provided by Apple (and maybe a better one). Please consider this seriously and keep moving ahead.
Regards.

Hey ahmed_mh1,
Welcome to the BlackBerry Support Community Forums.
Thanks for the feedback.
Currently BlackBerry World will take the localization settings from the APN settings on your micro SIM card.
If this does change in the future, I would suggest checking for updates at www.blackberry.com/appworld
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Backing up and restoring app data of an App World (BlackBerry World) app

I'd like to do a security wipe on my old Bold 9700 and then reinstall/restore an App World (BlackBerry World) app that I purchased with the same BlackBerry ID.
1. Can I reinstall an app via App World after a security wipe?
2. WIll the app data (e.g. game scores) be restored?
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Thank you in advance.

Hi and Welcome to the Community!
To re-install your apps, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
HandsomeP wrote:
2. WIll the app data (e.g. game scores) be restored?
That I'm not sure of...it likely depends on how the scores are stored. If they are stored on the device, then it might be able to re-obtain that information after you reinstall the app. Likewise, if they are stored on some server somewhere, it might be able to do so. But there's really no way for anyone but the app developer to know for sure. If I were you, I'd prepare myself for those being lost as a result of this activity.
HandsomeP wrote:
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
Maybe -- again, it depends on how the app works, which only the app developer can say. Some apps store data in AppMemory (which is what gets backed up), others store their data in Device or Media Card Memory (which is not necessarily backed up). And it may well be moot anyway, depending on how the developer coded the app.
HandsomeP wrote:
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Same issue...it all depends on how the developer coded the app. If the coded it to ignore any stored data anywhere each time the app is installed, then you can't force it to read anything, regardless of where you might restore it to. But, again, only the developer of the app can tell you what will happen in these circumstances.
Cheers!
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Not able to access blackberry world on Z10. what could be the reason?

not able to access blackberry world on Z10. what could be the reason? It wasn't issue earlier but facing it from last two days.

Please guys read other forums on this community before posting redundant issues.
Try this fix
Go to the games app.
At the bottom tap on games.
At the right bottom, you will notice three dots. Tap the dots
Tap the option to enter the blackberry world. Wait until the screen is loaded
Swipe right to Enter My World - > My Apps and Games.
Tap the three dots again to check for updates.
Update all the apps and close your App World.
Try accessing the app world in the standard way. Everything mus be fixed by now.
Twitter: @ukmight
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BlackBerry World not accepting VISA card -- follow up to my previous post

Re purchase of an app for new Z10 -- main software all successfully updated to most recent. Well, I posted last time about being escalated up through the ranks of BlackBerry software helpers from Bell, and after several levels getting a very easy-to-communicate-with woman from BlackBerry in Halifax, NS...
She told me Bell would bill me for the apps on my carrier bill, and I told her No, they told me they didn't do that, not in Victoria BC my home town, anyhow. I asked her to call and contact them... she said she did, and said Yes, they would. So I set that up on my BlackBerry World sign-in page using my computer, under her guidance, and it seemed to be set up. I even purchased an app that way successfully, afterwards... [She told me at the time that yes, there was a problem with the tool that handles VISA payments, sometimes...]
BUT, several days later when I went to do the same thing again with another app, well, I had a message in red on my purchase screen on my Z10 that carrier purchase was not available!
Ahem.
So, I tried purchasing via VISA again [read my previous post, I called VISA, tried to see if there was something wrong there, no there wasn't]. No form of my re-entering my VISA card or editing it etc. would work.
So I tried PayPal, over the past weekend I established a PayPal account to be paid for via my same VISA card, that took some doing as the procedure is not that clear on their website and you have to explore the sections under "my money" etc. to see just what is going on with it... without any warning or info from either BlackBerry or PayPal the account wouldn't work [refused several tries to purchase an app] until a special method for BlackBerry was posted in that "my money" section on PayPal, they call it a prepayment account or something like that, it takes about an hour or two on a Sunday for that to appear for a new account, and then [I was doing this via my computer after signing in to PayPal] I saw a side message that this purchasing procedure would not work until August 12th.
Today, August 12th, I just purchased a trial app, Medieval Ringtones, and that went through! Unfortunately I was on just our own house WiFi [good signal, I thought at the time, though], and just before it got installed something said "network problem" and it stopped installing. Now I can't buy it again either, I'll try later just to see if it reloads -- it wouldn't reload to the purchase point. I don't really care, it was an experiment. I just downloaded a free app, Top 500 Ringtones, from BlackBerry World, and that went smoothly and seems great, lots of choices, most of them free as far as I can tell.
Warning to users: I would establish the PayPal account via BlackBerry World's own access point on the computer, first, through the BlackBerry World website, clicking on their PayPal symbol, before trying to purchase via PayPal, as establishing a PayPal account first, independently, may lead to confusion if you establish it outside of BlackBerry World.
Now, I have noticed the work-around posted by a BlackBerry Forum guru here on using a dummy VISA account, this helpful person provides a list. WOULD THIS HELPFUL PERSON PLEASE EXPLAIN THE PROCEDURE IN DETAIL? i WOULD HAVE NO IDEA HOW TO DO IT IN PRACTICE -- APPARENTLY THE SOFTWARE WILL STILL CHARGE THE APP TO ONE'S REGISTERED VISA??? PLEASE GIVE DETAILED INSTRUCTIONS.
If I can, indeed, purchase something via PayPal, or ultimately, indeed with a VISA payment, without a glitch [I'll keep trying] I'll report it here. Meanwhile all the apps I've downloaded from BlackBerry World have been free ones, except for the one that mistakenly got sold to me via Bell billing me for it [which they won't] a few days ago [either Bell or BB got stuck with the $1.99 or something for that!]. The free ones I've downloaded have been excellent, including this Top 500 Ringtones, just the kind I was looking for, lots of real telephone and cell phone ring sounds for a purist like me...
But I hope BlackBerry can fix up the glitch in BlackBerry World soon, it shouldn't be there at all... my husband has the theory the facility is staffed by too small a core of software people to keep up with the problems and wasn't properly tested, or else it was subcontracted out and they are stuck with it until they get a new one -- come on, BlackBerry, get a new BlackBerry World payment procedure that works smoothly, us BlackBerry fans are anxious about you!!!

Just to say there ARE lots of Apps on BlackBerry World, so potential BB purchasers should not let that stop them, and some very good free ones, excellent -- BlackBerry Travel is really good, and OsmAnd maps are fabulous, big to download, but when you get it you'll be amazed. Just download a provincial or smaller map to start, because they are huge files and very detailed, but lots of trails and paths are on them... good for park trails and such.

Twitter for BlackBerry 10 updated to v10.2.1.2

If you're a big user of Twitter for BlackBerry 10, then you'll be pleased to know that it has been updated. It's not my go to Twitter client but the updates lately have been pretty good and it is slowly becoming as good as it was on BlackBerry OS, at least for me. There is actually a changelog with this update and there are a handful of new features too.
What's new in Twitter for BlackBerry 10?
Lists! Lists are an easy way to keep track of accounts that Tweet about subjects relevant to your interests. You can now view, create, subscribe and edit Twitter lists from your BlackBerry device
Personalized trends surface and recommend accounts and conversations based on interests and locations
See more photos! Scroll through tweeted images in the photo image gallery
Learn more even more about fascinating peopl when you visit profiles. We now showcase other cool accounts to follow based on that person's profile you're viewing
New icon indicates Tweets with video!
DM status in app now syncs across all your devices and Twitter accounts
View recent Tweets while Twitter is minimized
That's a pretty nice addition of features. It certainly makes me want to use T4BB10 for a bit. If you don't see the update yet, try manually checking for updates. Alternatively, you could do a search for Twitter in BlackBerry World, that sometimes let's you see the update.
Download Twitter for BlackBerry 10 from BlackBerry World
Author: DJ Reyes / CrackBerry
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josuefunes wrote:
If you're a big user of Twitter for BlackBerry 10, then you'll be pleased to know that it has been updated. It's not my go to Twitter client but the updates lately have been pretty good and it is slowly becoming as good as it was on BlackBerry OS, at least for me. There is actually a changelog with this update and there are a handful of new features too.
Are you still copy/pasting and plagarizing other peoples blog posts as your own, with no credit to the originating blog or author?
The author of this one happens to be a friend of mine...
You need to stop this. If you want to paste in this forum other people's work, please give the original authord AND the originating blog or website the credit for your pasted text and images.
It's just the right thing to do.
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Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

BLACKBERRY WORLD UPDATE

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