Blackberry Z10 10.3.1 Bugs (so far...)

After updating to 10.3.1 I have a slew of issues that I am going to list off that perhaps can be (and SHOULD be) fixed as they were clearly not tested properly before release (if at all):
1) Texting problems most likely related to the inability of the phone to pull up the old archive of messages, this has happened before on previous updates and still plagues the Blackberry software. The problems range from texts not sending, to nothing showing up in the text message field when typing or just not opening up a contact's previous messages at all.
2) The improper functioning of the notification system. Even having the phone set to the silent profile yields alerts, vibration and other notifications. How can something so simple and basic not be working properly?
3) A substantial delay between pushing the power button and the phone actually turning the screen on, about 5 seconds. This did not happen before the update and now I have to sit there wondering if I pushed the power button hard enough only to have it turn off due to the previous attempt registering late.
The only way to make texting work again was to completely delete my history with some contacts, which put simply, is inane. Why would I have to delete my archived messages to make new ones work? As someone who writes software, these things should have been tested and ironed out BEFORE release, not just carelessly given to users. I am not impressed with this sloppy release and can only imagine what other bugs have not been found yet.

Some of what you are referring to are bugs in the OS that, I'm told, are fixed in 10.3.2 coming soon. The phone continuing to vibrate after you answer is one for sure. However, it should only vibrate once or twice after, not 3-4 minutes. I would recommend making a full backup of the device using Link, then do a security wipe. Before restoring your backup try the phone again and see if things work normally. If they do, go ahead and restore your backup and see what happens after you do so.

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Blackberry z10 not charging

hi
i baught my blackberry z10 about 5 months ago so far no problem
i had baught 2 extra batterys on top of the one that i was given with the handset one of which did not work and i was refunded
then the other didnt want to charge i pursued the ebayer but he said his batterys were of good standing
i am still pursuing this matter
however now the battery my handset came with is not charging either
i try to charge it and then about 10 minuites later it stops charging my itself
i have tried everything your fourm has suggested and still it is not working
i cannot even turn the handset on
please help

when you connect your Z10 to your PC via the USB cable, does it show as connected?
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Blackberry Z10 bugs in Picture sharing.

Hi, I am using Blackberry Z10 for last three months. Recently I tried sharing some 5 picture that was taken by camera one after other via Gmail that was added in 'Hub'. But I was getting only first Shared photo continuously in periodic interval say trice a day continuosly. If I send any mail that hangs in outbox and never sent. I waited for three days. No use. All mails were in outbox only. Then I removed my gmial account from Hub and readded it. Now it is working fine. Like this I am finding lot of problems among different blackberry applications. I was happy with my Blackberry for very few days. Now I am very much disappointed with the phone and bugs I see. Also My phone performance also very poor. So what should I do? Will Blackberry care about my problems?
Thanks in advance.

You may give your feebback here if you like:
www.blackberry.icanmakeitbetter.com

Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Problems with the location on facebook blackberry z10

hi ,
my blackberry z10 facebook application doesn't show my location when i update a status or a check-in
i will be pleased if you could help me to solve this issue

This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"

Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
I received another file, 3GP format, tried to play it, same error pops up. I headed over to the music and video libraries, I could not see these 2 files. I connect my Z10 to the notebook and checked on my SD Card, I could see the files from were not named correctly e.g. VID 00001-20101226-1206 was named as VID 00001%20101226-1206 with the percentage symbol being the unusual thing I picked up. This was the case for both files.
I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
I have restarted the device but this does not resolve. I have attached a screenshot of the error sequence also showing how the file is named upon saving to my media library.
Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Z10 (SLT100-2) won't startup, no blinking red light and isn't recognized by PC

I have been using blackberry z10 which i bought from UK 1.5 years ago which was working fine so far. now, all of a sudden, my handphone's battery drained within 30 min, than started giving 4 short red flashing light within short interval. one of my friend using same model, bought from malaysia, he told me to unplug the battery and connect the device to directly wall charger. After i did that, flashing lights are gone and giving once red light each and every time i connect wall charger with my handphone. now i interchange the baterry wid charged one. it showing no lights even if i push the starting button. I already updated the latest os and using sideloader application named(mobile 1 market).
i now live in malaysia and also i got no receipt for showing this handphone to any BB care centre.
I already watched all the post and tried doing this steps..
http://www.blackberryos.com/blackberry-10-os/37518-how-install-leaked-os-onto-your-blackberry-10-sma...
but my phone got no connection to wallcharger, pc cable even any fully charged battery.
can you guys please help me out!!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, then redo it but increase the wait time in step 4 to 2 hours, and perhaps 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Z10 Email Wont Send Properly

So, before postig this I contacted my ISP (Rogers), my websites hosting company and Blackberry and nobody can figure out what the problem is.
I have my email address setup through my domains hosting company. [email protected] I've never had a problem setting up emails on a Blackberry using BIS but am having one now (and I've set up my email on iPad, Playbook, Outlook, etc. and never had this problem).
On the Z10, I set up my email using the proper IMAP settings (verified with hosting company) and I can receive emails perfectly but when I send an email it shows that it sent and IMAP moves the email to the proper folder on my server (sent folder), but the emails do not actually get sent.
I've sent emails to five or six different email addresses and nothing seems to work. Does anyone know what I'm doing wrong here?
Rogers said it was a settings issue and to contact hosting company, I did that. Hosting company told me it may be a Blackberry settings problem, I called Blackberry who put me back to Rogers who are saying it's not a problem on their end.

If you're using a straight SMTP connection to send (rather than IMAP or Microsoft Exchange ActiveSync), this is a known issue with some versions of Z10 firmware.
Please see the following:
http://supportforums.blackberry.com/t5/BlackBerry-Z10/SMTP-API-faulty-on-BB-Z10/m-p/2231991#M10389
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-encoding-issue-in-outgoing-email/m-p/22321...
http://forums.crackberry.com/blackberry-z10-f254/heads-up-email-bug-recent-z10-os-versions-779341/

Blackberry Z10 - VPN FritzBox

German:Hallo,
Habe schon lange ein VPN Verbindung zum Beispiel vom Iphone oder Ipad oder diversen Android Handys zu mir nach Hause ins Netzwerk über eine FritzBox von AVM!
Jedoch mit der selben SIM Karte und den selben Einstellungen bekomme ich mit dem Blackberry Z10 keinerlei Verbindung zustande!
Egal welche Kombination aus Gadeway Protokollen oder Kennwörtern und so weiter ich wähle - mit dem Z10 bekomme ich keine Verbindung!
Mit dem Ipad oder Android gehts mit den Einstellungen wunderbar!
Beim Z10 kommt immer nur Timeout oder Allgemeiner Fehler!??
Was mache ich falsch? wie genau sind die Einstellung für Blackberry Z10 zu FritzBox von AVM!
Habe schon in diversen Foren und bei Google gesucht, aber bisher kein Erfolg...
MfG Translate with Google:Hello,
I have a VPN connection, for example, from Iphone or Ipad or various Android phone to my home network into an AVM Fritz box
However, with the same SIM card and the same settings using the BlackBerry Z10 not establish connection!
No matter what combination of protocols Gadeway or passwords and so on to choose - with the Z10 I can not connect!
With the Ipad or Android goes wonderfully with the same settings!
When Z10 is always just time out or General Error!?
What am I doing wrong? how accurate are the setting for BlackBerry Z10 to AVM Fritz box!
Have stayed in various forums and searched on Google, but so far no success ...
Thanks....

hmm,
AVM released last weeks a new Firmware Update mit small improvements of their xauth VPN. Maybe it work now with BB OS 10.3.x. Iy you have a try use the android settings that recommended from the VPN wizard on AVM Fritzbox.see: http://avm.de/service/downloads/update-news/download/show/16020/ btw. I try a Lancom 1781AW ADSL and a Bintec RS232B Router too - that works very well with BB devices ... If you don´t need VoIP capatibelities of our Fritzbox that is a goos SOHO alternative. ;-) brMike

Blackberry Z10 OS Upgrade + BBM Status Problems

Hi
First of all I am having problems updating my Blackberry Z10 OS Software as I have version 10.0.9.348 and from what i have read in the forum that it is the Carriers who is responsible to release the upgrade but i have already spoken to them and they are NOT AWARE OF ANYTHING! what can i do ???
Second problems is with the Blackberry Messenger as my contacst are changing their Status and personal messages but i am not getting the updates and it's not Changing !
I have tried to format my device 3 times so far tried to do the upgrade from Blackberry link but I am facing the same issue that my device is up to date! ..
Please let me know how can i resolve this issue! as i am getting really upset !

salsayegh wrote:
First of all I am having problems updating my Blackberry Z10 OS Software as I have version 10.0.9.348 and from what i have read in the forum that it is the Carriers who is responsible to release the upgrade but i have already spoken to them and they are NOT AWARE OF ANYTHING! what can i do ???
Who is your carrier?
There is nothing you can do except wait until your carrier has it released, or swap a SIM card temporarily to a SIM which has released the upgrade.
You can't force the upgrade with the Link software.
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BlackBerry Z10 - Battery Issue

My BlackBerry Z10 shutdowns automatically when the battery level reaches 20%........ Is this a bug or what? Do you have a solution for this?
Model - BlackBerry Z10
Model Number - STL 100-1
OS Version - 10.1.0.2354
Please help me as this is very annoying. Waiting for the reply urgently.

If Rob's solution didn't work for you, the next step would be to reload your OS. This sounds like a software issue so reloading the OS should correct it.
To do this, plug your phone in to your PC and open BlackBerry Link. Once your phone has been recognized by the software, click your phone name at the bottom then click Restore and reload the most recent backup.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry z10 help | My Mac cannot recognize the phone and my phone stuck at booting %99 for 6 hours nothing happened

My Blackberry z10 , Stuck at %99 Boot , and my Mac OSX doesn't recognize it?. i have latest Blackberry Link Version

The funniest part of the whole situation, Apple Care explained it to me as some kind of feature. The told me how to adjust the time when my computer sleeps and recommend I don't shut it down, let it sleep and "instant wake". I would bet if you called them about your Macbook, they would suggest you just close the lid and let it sleep rather than shutting it down.
Basically shutdown and restart have a problem and the solution is to not shutdown is how they explained it to me. They kept saying buzz words like "instant on" and "fast wakeup". My computer already could sleep and wakeup fast, but now shutdown and restart don't work right. I called them 3 times about it, but since they use these buzzwords, sounds like Lion is meant for a Macbook Air or a Mac with an SSD. If you have a normal hard disk, some of the saving/versions/resume features take too long to be written to the disk on shutdown. And when you start again, it takes a long time to reload the system to it's previous point.
Even if I uncheck the box to reopen windows on next start, it reopens them anyways.
If they can't give me a better explaination or some kind of fix, I will have to go back to Snow Leopard. I use my Mac in a production environment and depend on stability. They assured me before I upgraded that it would be stable and all the new saving and versions features could help my productivity. So far it's not helping me and downright annoying. You need to close all your windows before you close the program... if you have 5 windows open in terminal or textedit... every time you launch, they will launch all those windows. I just really want versions, not resume it seems.
But I can deal with it opening a million windows, just can't take it getting stuck on booting or not shutting down properly. This is a "feature" that should be fixed. LOL

Blackberry z10 hangs and restarts a lot

OS: Blackberry OS 10Model Z10
Model Number: STL100-3
Software Release: 10.1.0.273
I have also tried 10.1.0.1880 all problems remain same.
I am new user to the blackberry family.
I was very exited to use Blackberry Z10 but there are many small bugs in the phone.
I thought that they will get fixed after update but last night i updated phone with 10.1.0.273 but majority of bugs remain same with my case.
List of bugs.
Phone automatically restarts - High Issue
while i am typing message it hangs up suddenly and restarts automatically.
Phone heats up with out any operations and restarts.
Phone is having very less battery running time. ( this can be resolved by my self by changing the battery with high power battery. )
Please acknowledge me once you check this message.
Share me link if there is any portal / community is there which keeps update about the Z10 updates which are on going so that i can update my OS accordingly.

The rebooting issue is a known issue. 10.1.0.2342 was rumored to have fixed it but I haven't heard for sure what the consensus is.
When the phone heats up and battery takes a hit it usually means something is running in the background. Download an app called "Advanced App Manager" and run that and see if there any applications running that you can kill.
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Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi

Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi
Thursday 4:20am EST, 02-19-2015
Hi, My connection to the AOL IMAP server has suddenly failed - Says "Not Connected" on Accounts page
I haven't changed anything and this just started failing this morning.
I've saw same issue on my Blackberry PlayBook 64GB.
Is anyone else recently experiencing AOL IMAP Errors?
Solved!
Go to Solution.

Yes! Same thing happened suddenly to my Z10 this morning. No AOL.

Faulty Devices - Blackberry Z10

Our company recently renewed the corporate mobile phone contract with Maxis and we received Blackberry Z10 Smart Phones as free device for the plan that we signed up.
We received 58 units of Blackberry Z10 in June 2014, out of which to-date, several units (40%) have proven to be faulty and warranty claims were made. The claims were handled by IXSUN SDN BHD – Blackberry Service Centre at Tropicana City Mall.
The type of claims varies from hardware reset, faulty battery, keypad not working, system hang etc…
Our business is IT based and we depend a lot on the Smart Phone, accessing to e-mails and as 80% of our employees are Consultants, they should always be reachable on phone. The faulty devices cost the company additional expenses (admin costs – mileage and toll) and a waste of billable time. We are extremely disappointed and unhappy with the quality of device sent and demand that all the units be replaced with a new batch of devices – all 58 units in total.
We are also surprised with your Service Centre policy whereby no hardcopy is given as supporting document for the warranty claim. Only Acknowledgement Job Card is given and upon receiving the repaired phone, the form is retained by the Service Centre and for record, we are requested to take photo of the form instead!
Please find enclosed, copies of the photo shots taken of the forms, last batch of phones sent in for warranty claim last week.
This is a serious allegation and do revert with your solution to our problem within 14 days of the date of this letter, failing which we will cancel the corporate plan with Maxis and return all the phones back to you and seek monetary compensation for the breach of contract in furnishing faulty devices.
Should you have any queries, please contact Ms Sue at 03 56369016 ext 138 or 012 3242137.

This is a volunteer run forum we do not have anything to do with BB.

Blackberry Z10 10.3.1 Bugs (so far...)

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