Blackberry Z10 Apps seem to be frozen

I received the latest up date for the OS10.  It downloaded, but when it went to install, it stopped after 6% was installed.  I haven't been able to start over and none of my apps are working.  When I went to the Blackberry Link ,it wouldn't acknowledge that the Z10 was connected.  What do I do?

Remove the battery from your phone, connect it to your computer, open BlackBerry Link, wait for Link to open, replace the battery in your phone.
Let us know if that helps you.  
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Similar Messages

  • My facebook app seems to be frozen and i can't get it to work.  What can i do to fix this or remove the app and reinstall it?

    My facebook app seems to be frozen and i cant get it to do anything.  what can i do to fix this problem or uninstall the app and then reinstall it?

    Try closing the Facebook app completely and see if it works ok when you re-open it : from the home screen (i.e. not with the Facebook app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Facebook app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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  • Update apps seems to be frozen....says "waiting"

    I am trying to update several apps...but I get a message "waiting"... Seems to be frozen, & I don't get the wiggle & X to delete the app..  Any help?

    That is because of a queued download. Pausing and unpausing (tap and tap again) can help.
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  • Blackberry Z10 Apps

    I went in and bought a new phone last weekend. I intended to buy an android phone but was talked into updating my Blackberry from the Torch to the Z10 instead.
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    Why are none of these apps available on the new blackberry?

    Here are instructions for installing 1Mobile market. This is the easiest app to install as the 1Mobile market Android app can be installed directly via the Z10 device but not the nicest app available.
    http://crackberry.com/how-download-and-install-android-apps-using-1mobile-market-blackberry-10
    If you want to spend a few extra minutes installing it, but get a better, nicer, and smoother, app for installing Android apps I recommend the app called Snap. You have to install the Snap app with your computer and a USB cable. However, once it's insstalled it gives you a built-for-BlackBerry app that looks just like BBWorld for installing and updating Android apps. It's what I use and is really really nice.
    http://crackberry.com/snap-google-play-client-blackberry-10-updated-v20
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry z10 app world

    I recently had to do a security flush on my z10 and attempted to download some apps I had paid for and for a few, such as neutron, I get an "invalid price" message and have no idea how to rectify the issue as I can't reload the apps. Suggestions?
    Thanks

    On your Z10, go to your Music or Games icon.
    Tap the lower left three dots overflow icon and touch BlackBerry World.
    Now, BlackBerryWorld should start for you.
    credit to ukmight for this solution.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    Join our BBM Channels (Beta)
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  • Blackberry Z10 app world not working

    Ever since the latest software update, Blackberry App world on my phone will not work.  I open it and it tries to load but never gets past that point.  I have pulled the battery to see if this would help but still no luck.  I can't remove it as it is part of the new os 10 system.  Any info would be appreciated.
    Thanks,
    Solved!
    Go to Solution.

    On your Z10, go to your Music or Games icon.
    Tap the lower left three dots overflow icon and touch BlackBerry World.
    Now, BlackBerryWorld should start for you.
    credit to ukmight for this solution.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Z10 App World Disappoint​ment

    I just upgraded from by BB 9860 to the Z10.  My world has been tossed UPSIDE DOWN.  I lost a lot of valuble apps that simplified my life and that was helpful.  I am in tears lately!!!!!!
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    3) Amazon Music Service - need I say more! I can't dowload music from AMAZON!!!!
    4) Screen Grabber by Jared -  HUGE usage out of this app!  I do not have a way of sharing my screen with anyone!!!!!
    5) Pandora is Now Apollo - SMH WTH!
    6) Google - I use to be able to just press the G on my phone GOOGLE would appear!
    7) AT&T TeleNavigator - BBM Maps suck!  So does WisePilot, so does the other funny looking Airplane dapp too!
    8) Never EVER had instagram, but I would like to keep up with Iphone and Andriod Users...Go figure!
    This is awful way to release this awesome phone.  I have emailed all of the app makers to beg them to develop this apps ASAP.  I am trying very hard to support the BlackBerry but the app world might be the last straw.
    Disappointed in Atlanta, GA
    Missy Alvarez

    amini123, hold back those tears!
    You can create a screen shot easily by pressing the up and down volume keys simulataneously.
    The NEW BlackBerry Maps is just as good and even better in many ways than ATT Navigator. I have used both. I have compared. You'll be surprised how well BB Maps is now on the Z10... and FREE. Tell what ATT Nav does that BBMaps does not?
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    Apollo? So?
    Google? The search engine? Still there just open your browser and you can set Google as your default search engine. One touch to open the browser and google away!
    Shazam, I know there's a new app which does the same, can't think of the name of it.
    not sure about the others, let's what other users may know.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Apps on BlackBerry World for BlackBerry Z10

    Hi BlackBerry
    I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world. 
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    Regards;

    Hi ahmed_mh1,
    Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
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    Would you rather have better notification granularity, or a better Facebook app?
    If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
    Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
    #GetWithBB10!!! As Kevin O'Leary says.. it is the best!
    -: DrewRead :-
    Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
    "Like it" if you like it.

  • How do you get an app to update that seems to be frozen?

    On my iphone4 my boyfriend selected to update all of my apps at once which happend to be quite a few so i paused a few of the updates to later go back and update one at a time. I forgot to go back until about 2 days later and I now cannot get my apps to update.... I went back in to the app store and selected update all and they just seem to be frozen not updating. before I did this i would try to unpause them and a message came up that they were unable to update at this time then below was the option to be done or to retry so i selected retry and the message came up again. how can I fix this?

    Sign Out of your Account... Settings > Store > Apple ID
    Close All Open Apps...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    iPhone User Guide

  • BlackBerry Z10 Phone App slow

    The BlackBerry Z10 Phone app is very slow to launch, this needs to be fixed so it as fast as accessing the hub
    BES 10.2

    I haven't noticed mine slow.
    How is it slow to you, in opening, dialing or what?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

    just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • Frozen Boot Up Screen On Blackberry Z10

    I have a blackberry Z10 Smartphone STL100-1, which is about 4 months old. Two days back I had switched it off and when I tried switching it ON it was stuck at the boot screen.
    It was stuck in that mode for hours, yet it could not boot. Whenever I tried to restart , my phone met the same fate.Another thing -- I cannot switch off my phone, whenever I do that it just restarts and gets stuck in the boot screen and continues to be in that state until it drains it's battery completely.So the only way to switch off my phone is by doing a battery pull.The last software update was done about few weeks back from the mobile itself.
    I looked up the internet for a solution and the most common solution was to go for a software update.Blackberry link does not recognize my device after this boot problem, hence I went for the update from the web, using Internet Explorer . The update started but could not complete and gave the following error message-- "There was an error updating your software".I tried to update it a few more times but that was of no use.
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    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    Given what you describe, I would recommend that you use an AutoLoader to attempt to force an OS reload onto your device. Refer:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • BlackBerry Z10, so many frustrating issues

    I have been using my Blackberry Z10 for 4 months.  I still have so many issues that don't work like I would like, and I know if there is something that can fix them.  There is a list, for sure there are more that I don't remember right now. 
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    Automatic message in the mail account: I must turn off the Automatic message "Sent from my smartphone..." every few hours.  It goes back to on and put that message again...
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    Thanks,
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    If you had one or two issues, I'd suggest tackling them individually but because you're experiencing issues at this level, your OS should be looked at.
    What OS are you currently running? To find this out, swipe down and select Settings>(Category - OS) and give us the OS version.
    Cheers.  
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Wanting to switch to Blackberry Z10: Smart or not?

    I am currently using a Casio Commando, and am not happy with it.  It does a multitude of weird things almost like it's haunted.  I won't elaborate on them, but needless to say it's time for a change.
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    I'm in the same boat as you. I've been looking at different phones for a while now and have it down to the z10 and the upcoming Lumia 928, which is Verizon's version on the Lumia 920. If you haven't checked it out, do so. It's an awesome phone. Verizon's version will be thinner and have a couple of improvements. The Lumia 928 should be revealed in about a week, and hopefully debut on Verizon this month.
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    I'm (im)patiently awaiting the Lumia 928, but am very close to just getting the Blackberry Z10.

  • Blackberry Z10 Multimedia Dock

    Hi All
    I came across the following post:
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    hello Tyrone,
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    2) I also don't know when that landscape mode will be available for the Z10, but it seems it will not be available in OS 10.2 which should come in aug/sept.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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