Blackberry Z10 - BDS 6.2.0, recurring account authentication request message

We are having problem when activting user with the correct acount password on Blackberry Z10 mobile.
The BDS is under the active directory enviroment, and we have logon on access security for every staff member.
The Blackberry Z10 will not active users account unless this user can log on to: All Computers, which is considered a security matter in our organization.
In order to resolve this issue I tried to include the computer domain name, the Blackberry computer name both did not work.
What should be included in the logon to workstation in order to active the Blackberry user account?
I appreciate your support.

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Blackberry z10 will not post yearly recurring appointment

I know this may sound like a Blackberry issue but bear with me. We are using Novell Data Synchronizer with z10 Blackberry to Groupwise 8. When a user attempts to create a yearly recurring appointment on the z10, the first appointment appears on the z10 calendar and then about 15 seconds later disappears. All future yearly appointments remain visable, but the first appointment in the series is disappearing. Weekly-daily recurring appointments work fine. The local calendar on the z10 works fine. It appears to me that there is a faulty algorithm with the syncing of the yearly appointments. Blackberry recommended a security wipe which does not correct the problem. The only way to circumvent the problem is to create the yearly recurring appointment and start it with a date exactly one year in the past. The reason I suspect the Novell sync is due to the local calendar working, and the initial appointment shows on the z10 but then disappears after the synchronization with Novell. I may be missing a setting with Groupwise or Novell. Any suggestions will be appreciated.

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Device PIN Block - BlackBerry Z10

I have blackberry z10 working fine but before three months I got message ( device pin blocked IMEI xxxxxxxxxxxxx Unable to contact Blackberry service. Contact your service provider ) and my phone now useless  and can't remove the message to use it .. plz help me

loay2015, dial that number.
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Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
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Deactivate an email account temporarily in blackberry Z10

Hi, is there a way in Blackberry Z10 to deactivate an email account temporarily without deleting it ?
Solved!
Go to Solution.

yes, goto settings email account click on the account, click edit account, turn off email sync
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Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi

Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi
Thursday 4:20am EST, 02-19-2015
Hi, My connection to the AOL IMAP server has suddenly failed - Says "Not Connected" on Accounts page
I haven't changed anything and this just started failing this morning.
I've saw same issue on my Blackberry PlayBook 64GB.
Is anyone else recently experiencing AOL IMAP Errors?
Solved!
Go to Solution.

Yes! Same thing happened suddenly to my Z10 this morning. No AOL.

BlackBerry Z10, so many frustrating issues

I have been using my Blackberry Z10 for 4 months. I still have so many issues that don't work like I would like, and I know if there is something that can fix them. There is a list, for sure there are more that I don't remember right now.
Battery: it never arrives to low charge before turning off. Close to 35-30% it goes to sleep. I tried some of the solutions I´ve read (full charge after taking out battery, reset, etc) but nothing worked.
Two times blocked: Since last OS update, I unlock the phone with my key and some seconds later another screen asks me to put the key again. It doesn't happen always, but very frequently.
GPS and tracking: I downloaded every app for tracking gps, like Endomondo, Runkeeper, etc, and no one works. It is always "searching for satellites". Sometimes, in an hour, it gets the satellites for e few seconds. I downloaded GPS Status, as mentioned in other forums, and it works. But not the other apps.
Transferring files: When I connect it to the computer and want to transfer files from internal memory or the microSD card, it looses connectivity while transferring. I have to move files to the SDcard, then take it out and transfer them in the SDcard reader in the computer.
Music stops while playing: very frequently music makes very little pauses during the play. I hate that when I play music. I kill all the tasks, so the only thing running is the Music, but it is not solved.
Wrong words learned: when you make a mistake and type wrongly a word, it remembers it and suggest it up to the end. For example: it seems I once wrote "Germn" instead of "Germán". So I type G+e and it suggest me "Germn", then I type the r, and continues suggesting "Germn". I hate that.
Automatic message in the mail account: I must turn off the Automatic message "Sent from my smartphone..." every few hours. It goes back to on and put that message again...
Any idea of possible solutions?
Thanks,
Martín

If you had one or two issues, I'd suggest tackling them individually but because you're experiencing issues at this level, your OS should be looked at.
What OS are you currently running? To find this out, swipe down and select Settings>(Category - OS) and give us the OS version.
Cheers.
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Cannot synchronize my BlackBerry Z10 with Outlook 2007 on my Windows 7 Computer

Z 10 Sync to Outlook I cannot sync, despite my best efforts, my BlackBerry z10 with my calendar on my Outlook 2007 on my Windows 7 computer. I am not such a blithering **bleep** that I cannot figure out to, and I have already done, the following: 1, make sure I have an updated BlackBerry Link software; 2, Hook up my phone to the computer and select the device; 3, select "Microsoft Outlook" as account type. 4. Select "calendar" The process seems to start out fine, and then I get a "Sync was unsuccessful" message. I am thinking of getting a web- based work around, by synchronizing Outlook with Google Jacaranda maybe, and then synchronizing it that way, but that uses data. I should be able to use default settings and simply use BlackBerry Link software and the cord that comes with my phone.

Maybe you can try this way:
http://helpblog.blackberry.com/2013/02/how-to-setup-outlook-to-wirelessly-synchronize-your-contacts-...

Blackberry Z10 Deleted all my emails

Guys,
Got a new Z10 a week ago, and for some unknown reason, it deleted all my emails from the past week. I went online to Gmail and it had deleted all my emails from the inbox - I had to find these in the 'all mail' function and put them back in the inbox. Any ideas on how to stop this happening?

Hey michaelPerthWA,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have this email account setup in Outlook or another email program on the computer? If you start to receive emails on the webmail and your BlackBerry Z10, when does it usually delete the emails?
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Very confused with blackberry z10

so i just got a blackberry z10 and I dont really understand how sms and emails work? So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right? If so does this apply for sms as well, will they get deleted after 7 days? Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?

cccc wrote:
So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right?
Yes. Actually, what you're doing now different than past BlackBerrys is that your new device "syncs" emails with what is on your email server. So, the messages are really "deleted" but after seven days they just are not synced,
cccc wrote:
If so does this apply for sms as well, will they get deleted after 7 days?
No, does not apply to SMS... you were in the process of setting up your email account. Does not apply to SMS.
cccc wrote:
Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?
No, if you sync "forever", you get everything.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10

Microsoft Exchange ActiveSync not working in Mobile Network – Blackberry Z10
I have set-up office email account in Microsoft Exchange ActiveSync this work only over office Wi-Fi not working outside of office Wi-Fi range. When I back to office all new e-mail loaded automatically. I have no problem with yahoo email setup in the same Z10 hand set work in both Wi-Fi and Mobile network. I have data plan with my carrier. Both emails were working in my previous Blackberry hand set Bold 9900. But with this New Z10 this become a problem
What could a the problem and I need help please

The URL you provided https://... does require SSL as it has a "s".
Have you tested the server OMA setup with a notebook or desktop (https://webmail.domain.com/OMA)?
You should receive a login prompt for username & password following by an Inbox listing of messages.
We used this step to verify server setup before configuring an iPhone. Lastly, we made certain that connectivity would work from outside or within our company by doing the following:
1) created A record for webmail.domain.com to a public IP that route through the firewall on 443 to the Exchange server's private IP - this handles external traffice
2) added an internal DNS record for webmail.domain.com to the private IP of the Exchange server.
This ensures that webmail.domain.com sync's to exchange from outside or from within the Enterprise.

BlackBerry Z10 After Update Crashes

Hi guys,
This is my first time using a BlackBerry phone. I have is a BlackBerry Z10. One morning, I got a notification to update the phone from 10.0 to 10.1 so I updated it. Then after the restart, I've experience lots of issues and I don't know how to get it back to its functional state:
* Crashes on: Calendar, BBM, BlackBerry World, Remember, Music, Story Maker, Foursquare, Games, Clock, Compass, File Manager, Print To Go* Doesn't load/continue: Phone, Text Messages
* Systems Settings > Account doesn't load/show anything
* BlackBerry Hub is just a black screen, no notifications
* Opening a PDF in Adobe Reader would crash
* Screen Orientation in Browser is distorted
Here are the solutions I tried:
* System Wipe - Didn't worked.
* 5-Swipe Trick - Didn't restarted the Hub.
* Access Music/Games to access App World - Music/Games themselves crashes
* Access appworld://games, appworld://parentalcontrols - App World just immediately crash
* Access Settings > Parental Controls > BlackBerry World - It didn't load.
I tried to update the phone after the factory reset, but the problem still persists.
Thanks in advance guys,
Paul

Hi Paul,
Sorry to hear you're having an issue with your BlackBerry Z10.
We would need to analyze device logs on this issue to further investigate.
Contact your mobile service provider and ask for a support ticket be opened with BlackBerry
Thanks!
-HMthePirate
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Blackberry Z10 Enterprise Support

Hi,
In our company currently most people use blackberry 9900 or other with OS7. We wanted to upgrade to Blackberry Z10, however for some reason being told the current BB servers they have don't support the BB10. I am very skeptical to this being the case as don't the person is well knowledged. Could you please check or confirm that BB10 will work with the same servers that support BB7 or OS7. Thanks.

Z10 will work on BES 10 whcih is free but you have to pay for BDS CALs at about 100 USD
It needs to be on a separate server than current BES 5.x or older.
Also you can convert current CALs to BDS CALs for free.
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BlackBerry-Enterprise-Server...
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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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Blackberry Z10 Gmail setting

Hi
I just bought a Blackberry Z10 and I am trying to add my Gmail account it doesnt go through, it gives me a message that my username of password is incorrect or your IMAp server has changed or is incorret check your account settings. Everything is ok and it frustrates me cause my gmail in my life can somebody help me how to go about this?? I am begging to think of returning the phone, I didnt have issues with my blackberry curve

same thing just started happening with me. i have two gmail accounts and it is giving me these issues with one of the account. it keeps me an imap server settings error.

Blackberry Z10 - BDS 6.2.0, recurring account authentication request message

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