Blackberry Z10 Calling

I have noticed that when you are calling someone form your contacts on the Blackberry Z10 Only the name of the person appears. The company name and the number are missing. Anyway i can switch this thing on to show company name and phone number.
Also when an incoming call is received the company name is missing. Is there a way to fix this.
I have the latest update installed.
Software Release : 10.1.0.273
OS Version : 10.1.0.1720

This is a problem with the current version if Skype. Signing out if Skype is the only option I'm aware of, aside from units talking it. You can also press and hold a number, then select "call".

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Blackberry Z10 "Call Failure"

Hi Can anyone help? My Blackberry Z10 has been working fine for a few months. This week I can not make calls nor can I take calls. When I dial out the phone displays "Call Failure" Contact your service provider. I have been in contact with Virgin and they say nothing is wrong with the account or sim. I have the sim in another blackberry phone and everything works just fine. I have done the security wipe, still the same fault. Does anyone have any ideas what I can do. I purchased the phone online "New" from a private seller.

I would get the sim replaced. I have seen similar issues with sim cards. I had a problem with my data plan on my sim. Wouldn't work on my Z10 but worked in a 9810. One think it was a problem with the device. Turned out that a replacement sim solved the problem.
Get a new sim.
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Blackberry Z10 caller ID

Dears
anyone help me in my Z10 i have a problem with caller ID i can't see the caller id if i put the country code and i have the latest OS 10.0.10.85.
Solved!
Go to Solution.

Hey aymanjamahneh86,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We are aware of this issue and there is no estimated time when it will be resolved. This KB article was created about the issue: www.blackberry.com/btsc/KB33685
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Call blocker for BlackBerry Z10

Anybody can guide me how can I block unwanted calls.
My handset BlackBerry Z10 OS 10.3

if you received a call from unknown no, the app will state the no is from spam list. U may list any no to the list. So, next time if u receive any call frm the list, u may ignore it.

Blackberry z10 & z30 text and call issues

Recently my blackberry z10 wont tell me I have a text and if I do see a text I cant open it. Also says call service provider when im trying to make calls. .the text issue sometimes I get atext and sometimes I dont. Sometimes I can open and sometimes not. Our z30 is same issue w text . Also z30 wont let me delete anything in hub. Emails ,texts etc. When I delete it does nothing . The text issue is bad. Started 24 hours ago on z30 and a few days ago on z10. Tmobile and simple mobile networks. We are experienced bb users. Anyone know what is going on. We rebooted and same issues. Thanks

Thank you for your update.
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Blackberry Z10 Contact names not showing on incoming calls

My blackberry Z10 is not showing the contact names when I receive an incoming call. My country code also correctly selected. Contacts are not duplicated also. But contacts without the leading 0 is showing

Hi mhusni,
Welcome to the BlackBerry Support Community.
When using the country code included in the phone number field of contacts, you may not be able to see contact names on incoming calls even though the country code is correct.
This KB article may provide more information. "Caller ID does not show associated contact when country code is included in phone number" http://blackberry.com/btsc/KB33685
Let me know if you have any other questions.
-FS
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Z10 pairing 2013 Toyota entune, Z10 caller-id Name, Z10 add in-coming call to Contacts, Z10 latest bootleg s/w Rel 10.1.0.2006 now, Z10 visual vm

July 3, 2013 :
(1) Spoke to Toyota Technical Support today about 2013 Toyota entune, had them gooogle "wiki BlackBerry Z10" had them, then, to click 3rd one down on google listing : " BlackBerry - Wikipedia, the free encyclopedia " had them, then, see picture of my BlackBerry Z10 and under it on the right side 5th item down see and read to me : " Units shipped 200 million "
Toyota states they are working on their 2013 Toyota entune included for 36 months which integrates iPhone V and Samsung Galaxy Android but no BlackBerry to Navigation, SmartPhone usage, e-mail to Z10, read e-mail while driving Z10, and Contacts with address to extend 100 maximum limitation into 2013 Toyota Navigation on-board silly memory, USB support to Z10 with the USB plug provided, POI points of interest on Navigation where you click it and it dials the phone number on record of every business selected by 200 categories gas dentist doctor pet doctor groceries bakery restaurant shopping mall motel camping grounds RV hook-up etc.
(2) T-Mobile currently supports 10.1.0.2006 but I have loaded on previous BlackBerry products bootleg updated s/w releases which worked perfectly well and solved many of my previous issues on the 10 or so previous BlackBerry products I’ve owned since BlackBerry became the choice for users where security is the main purpose for business users, not mp3 listening to music for Apple which is just an over-priced under-technology product with lots of apps all of which I am complaining about in this post.
I’d like to do that again now, and see if any of these issues we all are having are being worked on in the least by BlackBerry. Where can I get instructions of where to download whatever is the bootleg people know does fix at least 1 of these issues, please ?
(3) In-coming calls show only phone number. Never had a BlackBerry like that, ever. Understand this is a known bug, while others waste your time with swipe down from Phone App and Click Settings and Click one of the 13 settings in there such as SMART DIALING and do something with the 3 area codes local calls where I live and something with National Number Length also not explained where it can be corrected doing that. I need to see the caller-id name and number, some folks refer to as Deluxe Caller-ID. Number and name, not just the number. No idea who is calling me, ever.
(4) Take in-coming call and press the number in the PHONE LOG on Phone App, and it calls the customer back. I want to save the number to CONTACTS and either choose a contact to add it to, or have multiple listings for the same contact where I see one has a number and one just the e-mail I added. I am still not satisfied with the add new contact every time I add via e-mail address when I already have the e-mail address and want to see it. But, at least I can add contacts to the several thousand I deal with and at least have them in there twice. That’s a start.
(5) Visual Voice Mail, I am now paying for at T-Mobile. And, I have programmed it on on the Z10. What is Visual vm ? If I have it, where do I see it ? What is it the Z10 provides on visual vm ?
(6) There must be an updated manual from the lackluster manual I downloaded when I upgraded from the BlackBerry Bold 9780 to Z10 which goes into a lot more detail than the one I downloaded, printed and went through to get to where I’m at, which is
Still after many months now, having a Z10 phone which :
(1) does nothing with 2013 Toyota entune ?
(2) must have a bootleg solid s/w release I can load with instructions ?
(3) in-coming caller phone number and Name, not just # ?
(4) Phone Log App click last in-coming call and Add to Contacts ?
(5) Visual vm turned on both carrier and settings and not seeing it ?
(6) latest manual on Z10 which someone surely has updated to address these issues
Anyone else having these issues items (1) through (6) ?
Give Thumbs-Up if helps you, or say Solution Accepted, or say Like.
Solved!
Go to Solution.

My pleasure. And, I'm a guy. I'll look through my settings when I have a chance later today. Have a good one.

Blackberry Z10 Sudden Death Syndrome

For some inexplicable reason my Blackberry Z10 has died after a short life of three weeks. It was a quiet passing. She was working fine this morning faithfully taking calls, sending e-mails and reading text messages. And then she just went to sleep and never woke up. Reinforcements are on the way; however I remain phoneless for the next three to five business days.
Three to five business days later…
Newly “certified refurbished” Blackberry Z10 from Verizon arrived then it died. This time death came about two weeks. She was working awesome receiving texts and checking mail and then she was gone. She died fully charged with no history of dropping or having been coffee’d.
All attempts at resuscitation were unsuccessful (e.g., removing battery, tethering to computer to force software reload with or without battery, switching battery, removing memory card, removing SIM card, checking that the white stickers weren’t pink, begging and pleading , crying, etc.)
I believe that there is a defect in the phone. I think that they should be recalled and replaced with new non-refurbished phones. IMHO.
In lieu of flowers please send chocolate.

Ofer_Ronen wrote:
This is not a case of reboots
It is totally dead even the PC dont recognise it so restore is no option
Ofer
Ofer, please don't double post and cross post. Once is enough to deal with your issue in one thread.
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BlackBerry Z10

Purchase your BlackBerry Z10 with the new BlackBerry 10 operating system today at Best Buy! The BlackBerry Z10 features a gorgeous 4.2” display (1208x768 resolution) 356 ppi. An 8MP rear camera with capability to shoot 1080p video. A 1.5GHz dual-core processor, 2GB of RAM, 16GB of internal storage and an expandable memory card slot. MicroHDMI port for presentations and of course it’s 4G LTE ready. Learn more about the BlackBerry Z10 here http://bbyurl.us/zy8
Here are some sweet BlackBerry 10 features:
BlackBerry Balance: Switch between personal and enterprise profiles at the flick of a finger, so you can carry one phone instead of a personal and business phone. The enterprise profile lets users securely access the enterprise’s network and access only those apps approved by the enterprise, while the personal profile runs simultaneously.
BlackBerry Flow: Move seamlessly from app to app and feature to feature by swiping, making it unnecessary to go to the home screen to switch apps.
BlackBerry Peak: Push an app to one side to view the content of the BlackBerry Hub, which aggregates incoming messages from email, social networks, etc. into one screen view.
BlackBerry ScreenShare: Those using BlackBerry’s IM service can switch to a video call by swiping, and the ScreenShare feature lets users share what’s on their screen — from pictures to PowerPoint presentations — with other BlackBerry 10 users, with the presenter in control of what appears on other phones’ screens.
BlackBerry Remember: Toss documents, emails, web links and the like into the same folder for future reference.
Time Shift: Captures a person’s image over a few milliseconds so the user can choose the best shot.
AT&T: Available for purchase at your local Best Buy and Best Buy Mobile stores or BestBuy.com today! http://bbyurl.us/ATTZ10
Verizon: Available for purchase at your local Best Buy and Best Buy Mobile stores today and on BestBuy.com. Available in Black or White! http://bbyurl.us/67q
T-Mobile: Purchase at your local Best Buy or Best Buy Mobile store for instant ship or on BestBuy.com today! http://bbyurl.us/b71
Jesus|Senior Social Media Specialist | Best Buy® Corporate
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Backup/Restore:
http://www.blackberry.com/btsc/KB33526
Security Wipe:
http://www.blackberry.com/btsc/KB33591
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Apps on BlackBerry World for BlackBerry Z10

Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;

Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

TTY (Q90D) not compatible with BlackBerry Z10

Please fix this. I purchased a TTY machine (Q90D) for a deaf friend to use and it will not function properly on the Z10. I called the TTY company which makes this product and they concluded I was doing everything right, but that the BlackBerry Z10 (turns out) is the culprit here as it is not completely compatible with the Q90D although the machine is cellular compatible. I say not completely because one time during the test I wrote hello and they were able to read that at the other end, but at no time did I receive any written information/message/text from them. I'm hoping that someone from BlackBerry support will read this and look into this matter for me. At the moment I'm very disappointed as my friend is not able to communicate with his parents who are old and do not have a computer, nor a cell phone. Thank you in advance for your support. Sincerely, Alan.
P.S. Been using OS Version 10.1.0.1880

BES 10 is free and you can convert your existing BES CALs for free too for a limited time
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Blackberry Z10 DUN and Mercedes Comand Online

Hi community,
I own a BB Z10. I bought it because my iPhone doesn´t support DUN for my Mercedes Comand Online.
Yesterday I paired my BB with the Comand Online. But when I try to use the Online features it tells my " phone doesn´t support mobile network".
But I bought the Z10 only because of that DUN bluetooth function.
Any ideas?
Regards,
Ronny

Since Blackberry Z10 is the newest blackberry phone are you sure the Mercedes Comand online support the z10?
I think you may have to give mercedes benz a call if they support Z10 blackberry
http://www.mercedes-benz-mobile.com/gb/en/r172:2011-02:2012-05/compare/~bt/?printview

Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243

Hi,
My Blackberry Z10 became extremely slow after OS update to version 10.3.1.2243. For example it sends text message 10-15 seconds after send button has been hit.
Can not answer the phone when a caller is calling (answer slide interface is unrespnsovie), if I want to launch any application screen turns black and nothing happens, etc.
Does anyone experience similar issues?
Thank you.
Michal.

Hi and Welcome to the Community!
A quick read of this site will answer your final question quite clearly. The "fix" depends on several factors, but given what you describe I recommend you immediately update, via AutoLoader, to the most recent version (.2582)...some of the prior versions contain some particularly challenging issues, which are reported to be fixed in this version.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Probleme de synchronisation contact calendrier notes sur blackberry Z10

Bonjour,
Je viens d'acheter le blackberry Z10 chez Orange.
Je n'arrive pas à synchroniser les contacts et le calendrier de mon outlook.
J'ai configuré mon adresse mail, plusieurs fois en pensant que le probleme venait de là en vain.
Je reçois les mails mais je n'ai aucun contact ni evènement du calendrier.
En plus Blackberry Link ne permet pas de synchroniser les contact et le calendrier. Seuls les documents, photos et musique peuvent être configurer via blackberry link
Mon téléphone est un outil professionnel, avoir un téléphone sans contact, ni calendrier est impossible. Je ne peux pas rester comme cela. Blackberry est un outil professionel, c'est dans la publicité
J'ai appelé Orange qui ne savait pas, j'ai appelé mon hébergeur de mail qui a vérifié la bonne configuration du compte mail. j'ai regardé sur les différents blogs et le problème semble venir de Blackberry
Quelqu'un peut-il m'aider? Merci au service technique de me permettre de résoudre le problème.

Bonjour Adamarei et bienvenue dans la Communauté de Support Blackberry!
La plupart des membres ici discute en anglais et donc il sera plus facile pour toi d`obtenir de l`aide si tu ecrit tes messages en anglais directement.
Merci
Translation:
Hello
I just bought a Z10 on Orange.
I am not able to sync my contants with my Outlook calendar.
I configured my e-mail address several times thinking that the problem is coming from there but no luck resolving it.
I am receiving my e-mails but I don`t have any contacts or calendar events.
Additionally, Blackberry Link doesn`t allow synchronizing the contacts and the calendar. Only documents, photos and music can be configured via Blackberry Link.
My phone is used for business, having a phone with no contacts and no calendar is impossible. I can`t keep t this way.
I called Orange and they didn`t know anything. I called my e-mail hosting service who verified the e-mail config, I checked various blogs and the problem seems to be coming from Blackberry. Can anyone help me out? Thanks to the technical support for helping me solve the issue.
Dany_S New to the Community click here
Community Moderator

Can't copy contacts from device to SIM on Blackberry Z10

Good day!
I'm trying to copy the contacts from device Blackberry Z10 to a sim-card, I go to the Contacts in menu, click "Copy contacts from your device to a sim-card", the phone displays "some information about the contact will not be copied to the sim-card," I go to the call, Contacts (on SIM), as seen nothing to copy, as it was a couple of contacts and left. Tell me, are there any other ways to copy the contacts from your device to SIM?
Thanks in advance!

that guide covers what the BB developers were supposed to implement. That fact is that in OS 10.1 it doesn't work that way. But most BB OS 10 functionality is still Alpha quality, not fully working, even core apps like Text messaging don't really work acceptably well for a production device.

Blackberry Z10 Calling

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