BLACKBERRY Z10 CHARGING ISSUES AFTER UPGRADE TO 10.2.1.2102

HELLO ,
I recently upgraded my Z10 to OS 10.2.1.2102 and all was well until I noticed that my battery wasnt charging. The phone recognises the charger and shows the charging sign but doesnt charge. A random Battery app also confirmed that battery wasnt charging
I have tried everything I know.
Yesterday I downgraded to a lower OS and the phone charged with no issues but iI had to upgrade again because my backup was dont with 10.2.1.2102 and Link wouldn't allow me to restore to a lower OS version.
Please Help.
Battery on 15% now!
Thanks

There's something corrupt with the OS (appaprently just yours, not everyone's) so no worries about having to buy a new battery.
Plug your phone in to charge and leave it for an hour. After that time, check to see if it's recharging. If not, remove the battery while the phone is still plugged in to the charger then replace the battery a few seconds later and once again leave the phone for an hour. Sometimes when you load a new OS to your phone, it takes your phone a day or two to calibrate to the new settings. Your battery is fine but your phone won't show it as such for perhaps another day or two.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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