BlackBerry Z10 - Contacts Management

Dear Sir/Madam, Greetings.
I've recently migrated from BB OS 7 to BB OS 10. I'm facing the following inconvenience while using BB Z10 (the same were the problems while using BB Q10 and BB Q5).
1- The contacts are getting duplicated. I've enabled my emails and Social Media contacts synchronization.
2- Some of the contact have gone missing and I don't know how to recover them.
3- In OS 7, there was an option to save two mobile numbers. Under the tags, MOBILE 1 and MOBILE 2. If some one calls from MOBILE 2 (previously saved in my contacts), I don't see the name when the there is an incoming call.
3- I'm unable to sync my contact with MS OUTLOOK from my BB Z10.
4- How can I delete all of my contacts? (Not manually, one by one).
I'm looking forward to hear from you as early as possible. Your quick and kind response is requested and will be highly appreciated.
Regards,
Hassan Saleem Awan
Gujranwala, Pakistan.

Hi hsawan,
1. Are these duplicated contacts being added from different sources? (eg. email accounts, social networking accounts) If so, you may need to make sure they have been linked. For more information, please see: "The same person is listed twice within the Contacts application of the BlackBerry smartphone" http://blackberry.com/btsc/KB33253
2. Were the contacts you are missing associated with one particular email, social networking account or application? If so, can you please verify that that account has been added to your BlackBerry 10 smartphone?
3. To add another phone number field for your contacts, when adding or editing a contact, press the Add Field icon on the bottom of the screen and choose Phone Number. You can then specify which type of phone number you wish to add (eg. mobile, work or home).
4. Can you please provide more detail on what happens when you try to synchronize your contacts with Microsoft Outlook. Can you provide any error messages you receive in full?
5. What version of BlackBerry 10 OS are you using? If you are using 10.1 or higher, this article has the steps to clear your contacts list. "How to clear the Local Calendar and Local Contacts databases on the BlackBerry 10 smartphone" http://blackberry.com/btsc/KB34178
I look forward to your response.
-FS
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Welcome to the BlackBerry Support Community.
When using the country code included in the phone number field of contacts, you may not be able to see contact names on incoming calls even though the country code is correct.
This KB article may provide more information. "Caller ID does not show associated contact when country code is included in phone number" http://blackberry.com/btsc/KB33685
Let me know if you have any other questions.
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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Bonjour,
Je viens d'acheter le blackberry Z10 chez Orange.
Je n'arrive pas à synchroniser les contacts et le calendrier de mon outlook.
J'ai configuré mon adresse mail, plusieurs fois en pensant que le probleme venait de là en vain.
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Bonjour Adamarei et bienvenue dans la Communauté de Support Blackberry!
La plupart des membres ici discute en anglais et donc il sera plus facile pour toi d`obtenir de l`aide si tu ecrit tes messages en anglais directement.
Merci
Translation:
Hello
I just bought a Z10 on Orange.
I am not able to sync my contants with my Outlook calendar.
I configured my e-mail address several times thinking that the problem is coming from there but no luck resolving it.
I am receiving my e-mails but I don`t have any contacts or calendar events.
Additionally, Blackberry Link doesn`t allow synchronizing the contacts and the calendar. Only documents, photos and music can be configured via Blackberry Link.
My phone is used for business, having a phone with no contacts and no calendar is impossible. I can`t keep t this way.
I called Orange and they didn`t know anything. I called my e-mail hosting service who verified the e-mail config, I checked various blogs and the problem seems to be coming from Blackberry. Can anyone help me out? Thanks to the technical support for helping me solve the issue.
Dany_S New to the Community click here
Community Moderator

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Hey browneyedpetal,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you connect via Wi-Fi, do the contacts load up? Also just to clarify are you looking at the contacts in the Facebook application or the synchronization with your current contacts on the BlackBerry Z10?
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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this is a peer to peer forums and BlackBerry may never read this
Three is an update that might be addressing some of your concerns next month
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Sorry to hear you're having an issue with your BlackBerry Z10.
We would need to analyze device logs on this issue to further investigate.
Contact your mobile service provider and ask for a support ticket be opened with BlackBerry
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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I can see the image fine.
Is the crescent shaped white blobs in the center of the screen?
I've not seen that before and I am afraid if you don't have a warranty, you're stuck.
Why don't you have any warranty?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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In lieu of flowers please send chocolate.

Ofer_Ronen wrote:
This is not a case of reboots
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Ofer
Ofer, please don't double post and cross post. Once is enough to deal with your issue in one thread.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Maybe you can try this way:
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I know there is a language barrier here.
After you power up the device and the screen goes black, is the device ON or OFF?
What happens if you use your finger to SWIPE UP on the screen?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Z10 - Contacts Management

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