Blackberry Z10 does not want to come on!!

My BlackBerry Z10 died and I didn't have the chance to charge is so I left my phone in my bag until I got home from my trip. When charging the phone it started up as normal until the part where it loads, normally when touching the screen it tells you what % it is at but it just kept thinking!! I left my phone like that and still it's doing the same thing. I've taken the battery out for a whole day, still no help!!
What do I do?? Is it the phone inside?? I did not drop the phone, been in my bag like it's always been, hard cover to protect it. I really need help, please!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that fails, please redo it all, but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Blackberry Z10 does not want to switch ON.

HI, i have been using my phone for 3 months now, The phone was working fine until the battrey was low and the phone switched off, when i got home i put the phone on charger and there was no sign of it charging, the phone just went "dead", it doesn't even switch the red light to show that it recognises that there is a charger plugged it just goes blank. I have tried inserting another battrey from a friends phone but still the phone wont switch on. Would you please advise as to what might be causing this? I have not dropped the phone before. Your help will be highly appreciated

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that fails, please redo it all, but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My phone does not want to come on pass the 'connect to itunes' logo. I have a iphone 3Gs. It happened after I tried to restore it after updating it through itunes on my computer.

My phone does not want to come on pass the 'connect to itunes' logo on the screen. This happened after I was updating the phone software through itunes, and itunes said I needed to restore my phone if it is to work with itunes, which I did. An error (1015) box popped up and... well.... here we are. I have an iphone 3G. The support coverage is expired.
I just want to return to my phone functioning as before.

Was this iPhone jailbroken?

Z10 does not want to switch on

Hi I was busy installing the new software for the blackberry Z10 and it said download interrupted. Usually this means just remove battery and it will continue but not this time. The phone did reboot the first time but then froze so i had to restart again now it does not want to work. Tried leaving on charge then removing battery also tried connecting it to PC to see if that would wake it up nothing. Also tried to reboot by holding down volume keys and power button. Can someone Please assist thanks

If it were me I would try an autoloader. http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Also see http://www.blackberry.com/btsc/KB27956 as an alternate potential solution.
- Ira

Z10 does not want to charge with AC after update

Hi, please can anyone help. After the newest software update (Im now on 10.2.0.424 ) my Z10 does not charge if plugged into an wall socket. I can only charge via my pc or laptop. This is very annoying as I charge my phone at night time. How do I fix this......
Thank you
Louise
PS : How do I get into the battery settings ?

It may have something to do with the update and it could also be the night time charging (not really recommended)
Try a reset: When powered on hold down the power button for 10 seconds.
If it does not help post back, someone else may have another solution.
Also consider the below if you do not find a solution.
You can restore your phone to factory settings if you wish to see if it corrects your issue. Resetting to factory settings will wipe out all your data so you should save it first. To save all your stuff download and install BlackBerry Link on your computer from the link below. Resetting will not back-up the OS on your phone. Once you have downloaded and installed BlackBerry Link connect your phone to your computer and save your stuff. Once saved disconnect your phone from the computer.
To reset your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry.
Once Wiped reconnect your phone to your computer and install your stuff.
http://us.blackberry.com/software/desktop/blackberry-link.html
http://ca.blackberry.com/software/desktop/blackberry-link.html

The certificate does not want to come

Friends,
When in 2008 I passed 1z0-042 I've waited for the certificate for more than two months.
Well, after this period of time it did not want to come either until I put another email to the ocp team.
Now the same story with 1z0-043 which I passed this year on May 23.
Lets calculate how much time passed since that...I guess it will be something close to 40 days already which in a day or two will be 6 weeks. Am I right?
I have checked everything, absolutely everything. My address is the same as where the previous was one shipped and I myself did not move anywhere since. On certview oracle recognizes that I passed 1z0-043 and it also recognizes that I successfully submitted a form which are the only two requirements for success kit shipment. Also it shows that the certificate was shipped the next day after the exam date.
I really don't know what else there can be that might prevent the success kit from reaching me but I do know that something wrong went with it. It was either not sent at all or was sent and was lost somewhere.
Well, this topic is actually not to get replies like go to this or that link and read FAQs or sometimes you have wait for 3 and maybe 4 months because I have read all FAQs already.
Here
1z0-042 certificate delayed, hope 1z0-043 is not going to have same fate
you can also see that how people agree that I should not have any problems with the delivery.
By the way I put an email to ocp team also. To the first email I received a reply where they confirm that I passed 1z0-043 and submitted successfully a form. But to the second email I didnt get any replies yet.
I do really hope that somebody someday will give me some reply.
I don't really want to wait for another 40 days (and probably more) to get the success kit.
Certificate managers please do something.
Regards,
ora_fad.

Possibly certificates are delayed by full email boxes.
IMHO Best understanding gained by reading: a slow train to Gwalior :as as my understanding fulfillment achieved through Dehli.
My understanding shipment date is when there is an authorization to send to the printing process ... not shipment of actual kit. ... kit producion os probably done by an external third party, possilby in batches. As the OCP (not OCA) kits have a credit card thing they may take a little longer.This kits often take nearer to the eight weeks to arrive. Emailing before that point probably doesnt help, at least certview now shows they are in process.
Edited by: bigdelboy on 04-Jul-2010 15:10

Blackberry 8520 does not want to start after installing FB app

Good morning.
I installed my Facebook app found on the application world on the phone last ight. After it sucsesfully installed the phone asked me to reboot. By doing so the phone went of, But does not come on agian. The red light flashes ans flashes and....... ya.... Anyway, then it goes on and of and on and of............ Hoe can i fix this??????
I only had the phone for a couple of hours, after Vodacom gave me 1 back, because my prevoiuse one kept on taking green photos. That one i only had a week..... sooooo i waited 3 weeks for the other one to arrive, and now this... is it just a BALCKBERRY RED CURVE giving this problems or what. Non of my friends has a red, and theirs are working PREFECT. 2nd unit had a sticker at the back - " REFURBISHED UNIT"
Please let me know if this is a commen issue so that i can cancel this contract and get another colour, or if its just my bad luck .
Oh, and in your time zone you did not have South africa... we are GMT + 2.00
Regards
Leoumé

Hey leoume,
Welcome to the forums.
This sounds like a software issue. Try following the instructions in this article to reload your software when the device is not detected. http://bbry.lv/lrnBzB
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Z10 does not display all Facebook Contacts or PIctures

Hello,
I am having an issue with my new Z10 where it isn't displaying all of my FB contacts or any display pictures for the contacts that are actually displayed.
I have tried wiping the phone and starting over (re-syncing accounts and info, etc) but nothing works.
Some contacts are displayed, but not all. And the ones that are displayed have no display pictures.
Please help.

Hey browneyedpetal,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you connect via Wi-Fi, do the contacts load up? Also just to clarify are you looking at the contacts in the Facebook application or the synchronization with your current contacts on the BlackBerry Z10?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

My iPad does not want to come on after reset

I have reset my iPad mini in ios 8.1.1 , after I decided to give it to my little brother and I reset for the second time . But now it has been two days he will be lit I do not understand . I just see an empty loading bar . Please do this is normal bar was not responsible for all this time ? or would be there a solution ? Thank you for your reply !! ( I am computer if there is something to do or else °w°)

Hello titi222,
Thanks for using Apple Support Communities.
To troubleshoot this issue where the iPad will not start past the Apple logo, please follow the steps below.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H.

Blackberry z10 Camera not powering on

My blackberry z10 does not power on. Anytime i start the camera, it tries starting up and then the screen returns back to the home screen. Please Help!

Hi juniorobeng and welcome to the BlackBerry Support Community Forums!
Have you tried removing then re-inserting your battery to see if that resolves the issue with your camera?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My itunes does not want to work downloaded 5 times and still comes up with an error

my itunes does not want to work downloaded 5 times and still comes up how can I fix this ?

I have the same &*@#($@% problem....and I'm ******! I've tried everything. What error message are you getting? I am getting "Itunes folder could not be found or created. The default location is in my music folder". I've downloaded it a million times. It worked at first by going to a specific song and clicking it and/or plugging in my IPOD, but that stopped also.

Blackberry maps does not show map just a location

Blackberry maps does not show map just a location on att with 10.0.10.822 os and software 10.0.10.116
http://forums.crackberry.com/blackberry-z10-f254/blackberry-maps-not-working-818297/
Solved!
Go to Solution.

Nope, I don't know the seekrit release dates
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT4623 When i click on general settings, the software update does not seem to come up? It wont let me download any apps.

When i click on general settings, the software update does not seem to come up? It wont let me download any apps.
I Want to download i0s 5
i have ipod touch 3rd gen

You need to connect your iPod to iTunes on a computer and update from there.
Before updating, I recommend that you create a backup first, using : http://support.apple.com/kb/ht1766
Please note that iPod 3d generation only goes up to iOS 5.1.1
To update the iPod, use: http://support.apple.com/kb/ht4623
scroll down to the part that's about updating with iTunes.
Good luck
Stijn
Message was edited by: jesterwylde

I bought a new imac running Loin and Office 2011. The server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software.

I bought a new imac running Loin with Office 2011. I am the only mac in the office and the Server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software other than webmail access through our website. It looks as though 2011 is not compatible with 2003 per some searches online, but what are some options I have to gain full access again? I purchased parallels in hopes that this my help and I am able to use remote desktop connection to log on to server but can not drag and drop files I need. There is a shared drive on that Server we all use to exchange files.
The two main issues are gaining access to my email again and ability to drag and drop files from mac to pc. I hope this is enough info to get some solutions.
PS - IT person says my iMac's IP is what his server does not understand so that is why I can not login.

Office 2011 is not compatbile with Exchange 2003.
I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

Does not want to Turn On

I bought my iphone 5 days ago. I have been extremly careful with the iphone. Today I was making calls it was working great; When I wanted to make another call, the iphone does not want to turn on at all, I tried to see if by connecting it to the power source will turn on and also tired by using the itunes.. the funny thing it works when i want to syncronize.. but i still cant turn the iphone on.

nope still not working. I tired to resotre the phone via itunes. the screen goes with the apple logo.. but while its preparing iphone restore.. an error comes out saying cannot resotre phone.

Blackberry Z10 does not want to come on!!

Similar Messages

Maybe you are looking for