Blackberry Z10 Enterprise Support

Hi,
In our company currently most people use blackberry 9900 or other with OS7. We wanted to upgrade to Blackberry Z10, however for some reason being told the current BB servers they have don't support the BB10. I am very skeptical to this being the case as don't the person is well knowledged. Could you please check or confirm that BB10 will work with the same servers that support BB7 or OS7. Thanks.

Z10 will work on BES 10 whcih is free but you have to pay for BDS CALs at about 100 USD
It needs to be on a separate server than current BES 5.x or older.
Also you can convert current CALs to BDS CALs for free.
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BlackBerry-Enterprise-Server...
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Blackberry z10 support Indian Hindi language or not?

Blackberry z10 support Hindi language or not ?? please tell me,because i want to purchase this handset.

It has support for some good number of languages inclusive of Hindi. So go ahead and get your Z10.
Looking for SMTP Servers, Bulk Emails and Bulk SMS services at an affordable price to help boost your business? Look no further. I've the solution for your needs. Contact me now.

Blackberry Z10 Support Hindi Language or Not?

Blackberry z10 support Hindi language or not ?? please tell me,because i want to purchase this handset.

It has support for some good number of languages inclusive of Hindi. So go ahead and get your Z10.
Looking for SMTP Servers, Bulk Emails and Bulk SMS services at an affordable price to help boost your business? Look no further. I've the solution for your needs. Contact me now.

BlackBerry Z10 Native Browser not supporting to Phonegap Application

Hi,
i have PhoneGap app which is working in android and iphone platfrom. but when i check this app with blackberry Z10, pages are flickering from one page to another page, full screen page will load properly and blink ones,
so i am not getting is it a coding issuse....? or else the blackberry Z10 native web kit (Browser) not supporting, becuse the app is working fine in other BlackBerry smart phones.
Please let me know why its happening only with blackberry Z10.
thanks in advance
Umesh lakka

You're right!
I tried the link in my phone ...but it didn't work however its working with Opera Mini. I will verify the issue and will let you know.
tanzim
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TTY (Q90D) not compatible with BlackBerry Z10

Please fix this. I purchased a TTY machine (Q90D) for a deaf friend to use and it will not function properly on the Z10. I called the TTY company which makes this product and they concluded I was doing everything right, but that the BlackBerry Z10 (turns out) is the culprit here as it is not completely compatible with the Q90D although the machine is cellular compatible. I say not completely because one time during the test I wrote hello and they were able to read that at the other end, but at no time did I receive any written information/message/text from them. I'm hoping that someone from BlackBerry support will read this and look into this matter for me. At the moment I'm very disappointed as my friend is not able to communicate with his parents who are old and do not have a computer, nor a cell phone. Thank you in advance for your support. Sincerely, Alan.
P.S. Been using OS Version 10.1.0.1880

BES 10 is free and you can convert your existing BES CALs for free too for a limited time
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BlackBerry-Enterprise-Server...
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
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Faulty Devices - Blackberry Z10

Our company recently renewed the corporate mobile phone contract with Maxis and we received Blackberry Z10 Smart Phones as free device for the plan that we signed up.
We received 58 units of Blackberry Z10 in June 2014, out of which to-date, several units (40%) have proven to be faulty and warranty claims were made. The claims were handled by IXSUN SDN BHD – Blackberry Service Centre at Tropicana City Mall.
The type of claims varies from hardware reset, faulty battery, keypad not working, system hang etc…
Our business is IT based and we depend a lot on the Smart Phone, accessing to e-mails and as 80% of our employees are Consultants, they should always be reachable on phone. The faulty devices cost the company additional expenses (admin costs – mileage and toll) and a waste of billable time. We are extremely disappointed and unhappy with the quality of device sent and demand that all the units be replaced with a new batch of devices – all 58 units in total.
We are also surprised with your Service Centre policy whereby no hardcopy is given as supporting document for the warranty claim. Only Acknowledgement Job Card is given and upon receiving the repaired phone, the form is retained by the Service Centre and for record, we are requested to take photo of the form instead!
Please find enclosed, copies of the photo shots taken of the forms, last batch of phones sent in for warranty claim last week.
This is a serious allegation and do revert with your solution to our problem within 14 days of the date of this letter, failing which we will cancel the corporate plan with Maxis and return all the phones back to you and seek monetary compensation for the breach of contract in furnishing faulty devices.
Should you have any queries, please contact Ms Sue at 03 56369016 ext 138 or 012 3242137.

This is a volunteer run forum we do not have anything to do with BB.

Blackberry z10 screen

Hello blackberry! first off, just wanted to tell you how much i support you guys. I've had numerous blackberries throughout the years and i've even got others to support you haha. This latest release of the blackberry z10 is absolutely amazing! i love the os, the phone...it's perfect. So heres my issue. I recently bought your phone (not from my phone company so no warranty), and i got a screen protector to help prevent the need of the warranty. I put the screen protector on and this HUGE white and black blob appeared. I took the protector off and the black went away and most of the white did as well. However, there is now a bit of the white covering the screen that refuses to leave. It is VERY worrisome and i dont know what to do or how to go about fixing it. i've rebooted the phone, i've taken the battery out and left it, i've left it in rice for an expended period of time..but nothing. It appears as though this white is behind the screen because all of the writing and stuff goes overtop of it. Attached you'll find a pic of what i'm talking about. What do i do and please oh please tell me you can help out a poor broke student fix his favorite phone in the whole world! lol. I look forward to your response.

I can see the image fine.
Is the crescent shaped white blobs in the center of the screen?
I've not seen that before and I am afraid if you don't have a warranty, you're stuck.
Why don't you have any warranty?
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Blackberry Z10 Sudden Death Syndrome

For some inexplicable reason my Blackberry Z10 has died after a short life of three weeks. It was a quiet passing. She was working fine this morning faithfully taking calls, sending e-mails and reading text messages. And then she just went to sleep and never woke up. Reinforcements are on the way; however I remain phoneless for the next three to five business days.
Three to five business days later…
Newly “certified refurbished” Blackberry Z10 from Verizon arrived then it died. This time death came about two weeks. She was working awesome receiving texts and checking mail and then she was gone. She died fully charged with no history of dropping or having been coffee’d.
All attempts at resuscitation were unsuccessful (e.g., removing battery, tethering to computer to force software reload with or without battery, switching battery, removing memory card, removing SIM card, checking that the white stickers weren’t pink, begging and pleading , crying, etc.)
I believe that there is a defect in the phone. I think that they should be recalled and replaced with new non-refurbished phones. IMHO.
In lieu of flowers please send chocolate.

Ofer_Ronen wrote:
This is not a case of reboots
It is totally dead even the PC dont recognise it so restore is no option
Ofer
Ofer, please don't double post and cross post. Once is enough to deal with your issue in one thread.
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Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
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BlackBerry Z10

Purchase your BlackBerry Z10 with the new BlackBerry 10 operating system today at Best Buy! The BlackBerry Z10 features a gorgeous 4.2” display (1208x768 resolution) 356 ppi. An 8MP rear camera with capability to shoot 1080p video. A 1.5GHz dual-core processor, 2GB of RAM, 16GB of internal storage and an expandable memory card slot. MicroHDMI port for presentations and of course it’s 4G LTE ready. Learn more about the BlackBerry Z10 here http://bbyurl.us/zy8
Here are some sweet BlackBerry 10 features:
BlackBerry Balance: Switch between personal and enterprise profiles at the flick of a finger, so you can carry one phone instead of a personal and business phone. The enterprise profile lets users securely access the enterprise’s network and access only those apps approved by the enterprise, while the personal profile runs simultaneously.
BlackBerry Flow: Move seamlessly from app to app and feature to feature by swiping, making it unnecessary to go to the home screen to switch apps.
BlackBerry Peak: Push an app to one side to view the content of the BlackBerry Hub, which aggregates incoming messages from email, social networks, etc. into one screen view.
BlackBerry ScreenShare: Those using BlackBerry’s IM service can switch to a video call by swiping, and the ScreenShare feature lets users share what’s on their screen — from pictures to PowerPoint presentations — with other BlackBerry 10 users, with the presenter in control of what appears on other phones’ screens.
BlackBerry Remember: Toss documents, emails, web links and the like into the same folder for future reference.
Time Shift: Captures a person’s image over a few milliseconds so the user can choose the best shot.
AT&T: Available for purchase at your local Best Buy and Best Buy Mobile stores or BestBuy.com today! http://bbyurl.us/ATTZ10
Verizon: Available for purchase at your local Best Buy and Best Buy Mobile stores today and on BestBuy.com. Available in Black or White! http://bbyurl.us/67q
T-Mobile: Purchase at your local Best Buy or Best Buy Mobile store for instant ship or on BestBuy.com today! http://bbyurl.us/b71
Jesus|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Backup/Restore:
http://www.blackberry.com/btsc/KB33526
Security Wipe:
http://www.blackberry.com/btsc/KB33591
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Wipe data blackberry Z10

i'm just wipe my data in blackberry Z10, after it finish and start to loading with blackberry icon, after it finish too, my screen just black and nothing happen, im already wait for it, what should i do? can you help me

I know there is a language barrier here.
After you power up the device and the screen goes black, is the device ON or OFF?
What happens if you use your finger to SWIPE UP on the screen?
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3G Issue in Blackberry Z10

i just got balckberry z10 allways i face a problem in 3G connection so i can not get new email messages then i should restart the divice to get email everytime.
plz advice
Regards,

Hey reltoukhi,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question..
Do you find this issue happening if you leave Wi-Fi hotspots? Also when did the issue start? Have you tried a new SIM card into the BlackBerry Z10? Also does the signal go down to edge or gsm in lower case letters?
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
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Blackberry Z10 Deleted all my emails

Guys,
Got a new Z10 a week ago, and for some unknown reason, it deleted all my emails from the past week. I went online to Gmail and it had deleted all my emails from the inbox - I had to find these in the 'all mail' function and put them back in the inbox. Any ideas on how to stop this happening?

Hey michaelPerthWA,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have this email account setup in Outlook or another email program on the computer? If you start to receive emails on the webmail and your BlackBerry Z10, when does it usually delete the emails?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Z10 DUN and Mercedes Comand Online

Hi community,
I own a BB Z10. I bought it because my iPhone doesn´t support DUN for my Mercedes Comand Online.
Yesterday I paired my BB with the Comand Online. But when I try to use the Online features it tells my " phone doesn´t support mobile network".
But I bought the Z10 only because of that DUN bluetooth function.
Any ideas?
Regards,
Ronny

Since Blackberry Z10 is the newest blackberry phone are you sure the Mercedes Comand online support the z10?
I think you may have to give mercedes benz a call if they support Z10 blackberry
http://www.mercedes-benz-mobile.com/gb/en/r172:2011-02:2012-05/compare/~bt/?printview

Very confused with blackberry z10

so i just got a blackberry z10 and I dont really understand how sms and emails work? So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right? If so does this apply for sms as well, will they get deleted after 7 days? Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?

cccc wrote:
So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right?
Yes. Actually, what you're doing now different than past BlackBerrys is that your new device "syncs" emails with what is on your email server. So, the messages are really "deleted" but after seven days they just are not synced,
cccc wrote:
If so does this apply for sms as well, will they get deleted after 7 days?
No, does not apply to SMS... you were in the process of setting up your email account. Does not apply to SMS.
cccc wrote:
Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?
No, if you sync "forever", you get everything.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Blackberry Z10 Enterprise Support

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