Blackberry Z10 get hanged,not starting

My phone get hanged,not starting.remain stick to logo.

Hi aslah and welcome to the BlackBerry Support Community Forums!
Where did your friend purchase the BlackBerry Z10? If you go into Settings>About, can you change the category to BlackBerry Balance? If so, is there an IT Policy name listed?
Thanks.
-CptS
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Android Emulator get hangs on starting the application in debug Mode

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Hi, after setting the debugging = true, you would also need to start the JDeveloper debugger and configure it for remote debugging. Shay has a blog article that should help.
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BB Z10 dead will not start

We have 6 of Z10 and playbooks in the family for 18 months, we BBM each other, everything is great.
Then my son says his does not work. Power button no response, sometimes no microwave connection, but Wifi and bluetooth still working. Tried different battery, The battery charge, remove battery for 15 minutes and replace battery, connect to computer battery out reloading the OS, Read all these news groups, got some sense out of it but the phone not reliable, time for a new one.
I brought a new Z10, with in a week, it did not start one day after charging. Tryied all the tricks like above.
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When we first got our 6 Z10s some 18 months ago, the password to unlock the device was only numbers.
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Blackberry Z10 getting turned-off on 15-17% battery level

I have been using Blackberry Z10 for 2-3 month without any problem,but suddenly my mobile is getting turned-off every time its battery level reaches around 15%.
Suggest any solution to this problem.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
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Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that does not help, then redo the process, but this time increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Blackberry z10- getting stuck at the blackberry logo

I got this blackberry Z10 7 months back.
1 day back the wifi connection was not getting, so i turned it off and then tried switching it on, but it is getting at the blackberry blue logo,..
i tried charging it keep trying again and again but it's still stuck in that level. and after about 1 hour or so, the phone starts getting hot.
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Hello Lo_Baybee,
Thanks for the question. If I understand correctly, the iPhone will not turn on. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
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Blackberry Z10 getting switched off

Dear All...
Please..Please.. help me if somebody knows the solution for this...
My Z10 getting switched off frequently even if 80% battery is remaining.. If try to switch on again it will complete the booting procedure and then will go to off mode..
If i kept all my networks off then it will stay on till the last juice of my battery...but with the network on..its dead.. i dont think its the problem with the battery.. I am totally confused and fed up with this.. Cannot keep my phone on atleast for 1 hour also..
Very horrible experience i am facing with Z10..
Kind hearts in BB Support Forums.. Please help me to solve this issue..
Thanks..
Prakash

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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I have a BlackBerry Z10 smartphone with Verizon and yesterday I upgraded to the 1.0.4.1 version. Now my voice mails are gone from the Hub and I don't even get notifications whenever somebody leaves me a voice mail. I called Verizon and they were not able to help. Is anybody having this same issue? Can somebody help? Thanks in advance.
Solved!
Go to Solution.

I had the same problem as you - including the missing voicemail option to add to the hub. No amount of battery pulls or re-starts helped. Here is what worked for me: Go to Setup and activate Visual Voicemail. Agree to the $2.99 monthly fee. Wait 5 minutes as directed and then call yourself and leave a voicemail or two. You will notice the Visual Voicemail icon (and message indicator) now appears in the Hub. Go back to Setup and deactivate Visual Voicemail. Your regular voicemail, and test messages, should now remain. Not sure if you/I will get charged the $2.99 for 10 minutes worth of Visual Voicemail but it will be worth it to get the regular voicemail back. Hope this helps. Post back with your results.

Wanting to switch to Blackberry Z10: Smart or not?

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I am hoping this will not be as a review, but just plain facts and honesty on each of your opinions...
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Hi,
i have PhoneGap app which is working in android and iphone platfrom. but when i check this app with blackberry Z10, pages are flickering from one page to another page, full screen page will load properly and blink ones,
so i am not getting is it a coding issuse....? or else the blackberry Z10 native web kit (Browser) not supporting, becuse the app is working fine in other BlackBerry smart phones.
Please let me know why its happening only with blackberry Z10.
thanks in advance
Umesh lakka

You're right!
I tried the link in my phone ...but it didn't work however its working with Opera Mini. I will verify the issue and will let you know.
tanzim
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Click on the LIKE on the bottom right if the post deserves credit

NEW BLACKBERRY Z10 BATTERY WAS NOT FULLY CHARGED

Hiii Friends
I Have purchased the new Blackberry Z10 One month ago, But its battery was not charged by 100%, it only charged by 94% maxmimum and also drains faster, I have already Turn off Device many time, Remove battery and again start the device, But even though I have face the Problem, Battery was charged at 94% only.
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Kalpesh Sonje
Solved!
Go to Solution.

Before taking out the battery, do NOT turn off the device.
Try this: leave it connected to the OEM stock wall outlet charger.
With it connected and powered ON, remove the battery for minute and replace.
Check the percentage and drain over the next day, and do the SAME procedure again.
Remember, the charge percentage is not an exact science, but rather an estimate by the software of the charge, based on the current power, historical drain and charging, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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BlackBerry Z10 BBM picture not displaying

I have a BlackBerry Z10 and once I change my BBM picture my contacts do not see the updated picture, but only my status updates. What should i do?

It can take a while for pictures to percolate through the servers apparently.
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Blackberry Z10 sharing Media not recognising the devices

Hi,
Media sharing is not working in my BlackBerry Z10, Devices are visible in "Devices for sharing Media" and I have selected the desired devices however, in "select a device to play on" none of device is visible to select.
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Thanks,
UPEN

upen_bb wrote:
Hi,
Media sharing is not working in my BlackBerry Z10, Devices are visible in "Devices for sharing Media" and I have selected the desired devices however, in "select a device to play on" none of device is visible to select.
I am trying to connect my Sony vaio PC which is DLNA certified.
Do I need to make any changes in my blackberry device or laptop. Both devices are using same WIFI network.
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While playing Video, select More then Play On, you should see HDMI (Not connected) and compatible devices (mine Shows WDTVLIVE), select Media Sharing at the bottom and activate all media. Select Devices at the bottom and check if device is listed, it should be there with stacks of other unkown devices and IP addresses.

My Blackberry Curve 8520 is not starting

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Hi and welcome to the forums kienzle!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Try this: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now, using a wall charger, charge the device completely to 100% and keep an eye on the battery drain over the next day or so. BB charging behavior
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IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Blackberry Z10 Contact names not showing on incoming calls

My blackberry Z10 is not showing the contact names when I receive an incoming call. My country code also correctly selected. Contacts are not duplicated also. But contacts without the leading 0 is showing

Hi mhusni,
Welcome to the BlackBerry Support Community.
When using the country code included in the phone number field of contacts, you may not be able to see contact names on incoming calls even though the country code is correct.
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Let me know if you have any other questions.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry Z10 - GETS REALLY HOT

Hi, I noticed my Z10 gets really hot, especially while playing games and charging the device. It's so hot, it feels so uncomfortable in my hand and at some point, i don't want to touch its back. Anynone having the same problem? Is it a faulty unit? I don't want it to explode, i really like my phone...

I replaced my phone because I experienced hot battery and battery draining within 5 hours. It has period of it being hot but it's more acceptable because I noticed when you have a lot of update or installation like the OS update otherwise battery is now doing much better.

Blackberry Z10 get hanged,not starting

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